On my daily job, I am a software engineer, programmer & computer technician. Go to the Send Mail page for more information about sending messages to inmates. Save my name, email, and website in this browser for the next time I comment. JPays Video Connect offers you the opportunity to connect with your incarcerated loved one in real time. A JPay Player is an agency-approved media player designed to give incarcerated individuals access to music, FM radio, games, and to read/write emails. Additional JPay resources can be found below: JPay's Email service provides a way for friends and family to write electronic letters to their incarcerated loved ones. How to Track Cellphone Numbers and Find Lost Cellphones Quickly? What is needed for JPay video visit? When I try to enter my name (which, curiously, I know) and which is 3 lettered first name and 6 lettered surname, a red message comes up saying *Special Characters or Numbers are not allowed. After making a decision, please click Continue. After that, you will need to choose the time for your video hesitation. For your security and protection, JPay sessions automatically expire. visiting from a public venue (e.g. How to Check the Prices of Your Twitter Accounts and Stalkers Via Toasteed. JPay Mobile email . For assistance please contact the inmate's unit of assignment. Make sure you are logged in to your JPay account. I also love to make short films for YouTube as a producer. The system knows when your incarcerated loved one is available and only allows you to schedule a visit according to their availability. To participate in a video visit with an inmate, a person must be on the inmate's approved visitors list. Once you have found the one, all that should be done is to click Delete and then click OK in the pop-up window. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. Required fields are marked *. When you can't be there, this is the next best thing. iTel Mobile Dialer Express iTel Mobile Dialer Express, enabling VoIP Calls, SMS, Mobile Top Up and more. I know money is tight for everyone but Target has an Acer chrome book for $99. The JPay App is the easiest way to stay connected and support your incarcerated individual. Video Connect Enroll in Video Connect, schedule a video session with an incarcerated individual remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Connect. When you connect to a video session, the Video Connect system makes sure your audio and video devices are connected and properly configured. Securus Call Subscription provides convenience of a single payment each month and promotes more call connection with your incarcerated loved one. You must be included in the approved visitor list of an inmate. This allows people to visit an inmate from any location with a computer that has a camera. Visitors may log into the remote video visitation one minute prior to the scheduled start. If you want to edit a video visitation, the first thing that should be done is to go to the Video Visits page. To download, please log into your visitor account at least 10 minutes before your next visit, select Internet Visit Tester from the menu bar, then follow the prompts. Sometimes there's just no way to be there in person. Secure Mail Secure Mail is available to inmates at a cost of $0.39/stamp, with one stamp purchasing one email. The benefit of Onsite video is that you can schedule your visit online in advance allows you to visit when its convenient for you. JPay's Send Money is a service that lets friends and family of an inmate transfer money directly into their inmate trust account. Your email address will not be published. SCHEDULE ONSITE COMMUNICATION Securus Video Connect The Online Visitation Portal is only available to residents of the United States, Canada and Mexico at this time. Developer's Description. (800) 574-5729 After following the troubleshooting steps above you may wish to test your webcam to see if any issues are resolved before attempting to join the video session again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For your security and protection, JPay sessions automatically expire. Then, find the Video Visit box that you want to edit and then click Edit. Corrections is thankful to the Tribes for caring for these lands since time immemorial and honors its ongoing connection to these communities past, present and future. On the Schedule Visit page, there is the Video Visitation Terms of Use. "$20 for gas and parking per visit . There are some rules of Video Visitations that are applied for both offenders/residents and visitors. If you are interested in using this feature, this post unveils the information about it, including about the cost and the rules. JPay needs a full operating system, so a phone, tablet or chrome book does not work. Can you do a JPay video visit on an Android phone? Skype - Talk. If you already have an account, log in and select your loved one in an Indiana facility. Most built-in cameras on laptops, tablets, and smartphones provide sufficient picture quality. MIAMI, June 24, 2015 /PRNewswire/ -- Making the corrections process a little easier, JPay has introduced a free, web-based visitation application system, allowing friends and family of. The next step is to click Schedule New Visit. Per DOC Policy 450.100 Mail for Individuals in Prison I.E.3. it says shockwave is enabld and active x filters are disable. Copyright 2023 Washington State Department of Corrections, Replacement JP5s (7 inch) Screen Protector. (pdf), all electronic messages will be distributed within seven business days. Check the list below to determine if the facility you are visiting is participating in video visitation. What is the difference between an Onsite Video Session and an At-Home Video Session? For more information, please see our Once you are done reading the Terms of Use, it is time for you to click Continue. the latest version of adobe is still not showing installed> How do i get it so the video visit works? Username / Email: Password: JPay's system will take you step-by-step through the process of setting up a successful Video Connect session, so that you can be there for your loved one, even when you're not. If your webcam test was successful you should attempt to join the video session again. Different correctional facilities offer different rates, duration, and availability for Video Connect sessions, though most VideoConnect sessionslast 30 minutes. Serve, Facilities & When booking a visit, does the time of the visit match the inmates timezone or mine? Download Links: Download for Windows | Download for Mac Browser . I'm curious how many of you send and receive videograms on Jpay with your PP. If you already have an account, log in and select your loved one in an Indiana facility. Start by making sure you have downloaded the Securus app. Securus Terms and Conditions for full details. It is possible for you to change the video visitation time or date if you want. Registering for visitation is a quick, easy and convenient way to schedule all of your visits to reduce waiting time at the . The retest will tell you if your equipment is set up improperly or is not in good working order. Visit Securus Online Assistant Now Available - Click the bubble below. Click here to learn about testing your webcam. A valid photo ID is required. If the video is not working for your video session, try the following: If the audio is not working for your video session, do one of the following: If your video session is still not working after troubleshooting, then please call JPay customer service: After following the troubleshooting steps above you may wish to test your webcam to see if any issues are resolved before attempting to join the video session again. Termination of visit and 3-month ban from video visiting, Termination of visit and 6-month ban from video visiting, Termination of visit and indefinite ban from video visiting**. Additional JPay resources can be found below: JPay's Video Visitation service is a virtual way for friends and family to talk face-to-face with an inmate from home using a personal computer. Inmates receive their email according to a schedule set by their facility, and emails are subject to screening and delivery rules that apply to traditional mail. All you need for a Video Connect session is a webcam and a computer with the appropriate capabilities. Devices not detected When you connect to a Video Visitation, the JPay system makes sure your audio and video devices are connected and properly configured. Because inmates do not have access to the Internet, JPay's email service works differently than your email program at home. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Enroll in Video Connect subscriptions (where available) Access and view your upcoming scheduled video sessions AlsoI just looked. The JPay Player is similar to a tablet. Use the JPay information to the corrections agency ahead of your in-person visit. Why is my JPay video visit not working? Inmates will be limited to one remote video visitation per month. For Windows machine, you can do this by going to Start Command Prompt Type ipconfig /flushdns and then hit Enter . December 22, 2021, SECURUS TECHNOLOGIES CALLS FOR A MORE SERIOUS, THOUGHTFUL AND DATA-DRIVEN APPROACH TO MAKING CORRECTIONAL TELECOMMUNICATIONS MORE AFFORDABLE JPay. I am having trouble with my account. In addition to being able to schedule your visit in advance, At-Home video session also enables you to visit with your incarcerated loved one from home or anywhere else with your Android or Apple smartphone or a computer with webcam, and internet access. 00:00 - Why is my JPay video visit not working?00:36 - Why isn't my JPay working?01:04 - How do I zoom in on an inmate?Laura S. Harris (2021, September 25.) You will see the JPay icon inside the emulator, double-clicking on it should run JPay on PC or MAC with a big screen. If you dont have an account, start the sign up process by entering an inmate ID in the search box on the right. Securus Video ConnectSM allows you to securely connect with your incarcerated friends, family members or clients from your home, office, or anywhere using our Android or iOS app or a PC with internet access, and webcam. The topic of this video has been processed in the spirit of this goal. If you receive Are you sure you want to end this chat with the Online Assistant? Google Voice A customizable phone number in the cloud KakaoTalk: Free Calls & Text KakaoTalk - the free, fast and fun messenger! Alternatively, you can contact GTLs Customer Service at 1-855-208-7349. The chart below shows the distribution of electronic messages as of Monday, February 27, 2023. Strengthening Connections through Money Transfer. A VideoGram is a recording using a webcam attached to your computer. 4. Hey Im new to the group and please tell me if this isnt allowed. 6. check to see that your camera is connected. A User account and Visitor profile must be created and approved with visitor to inmate relationship prior to scheduling a visit. The apps are free to download, and This is also a service that allows inmates to make their community corrections and restitution payments. We informed customers that we were working on upgrading the service to ensure it not only operates, but provides a better experience after Adobe Flash will no longer be recognized after December 31, 2020. JPay, which could soon be controlling the flow of inmate mail to Florida prisons, has long profited off incarcerated individuals and their families. The second step is to find the Video Visit box that you want to delete. Headset or earbuds with microphone recommended. Video visits cannot be scheduled more than 30 . JPay's Video Visitation service is a virtual way for friends and family to talk face-to-face with an inmate from home using a personal computer. If you want to purchase a Video Visitation, you will need to have a JPay.com account and have a Visa or MasterCard on file. Email will be translated using a translator available on the JPay system. Blackwater River Correctional Facility also has the option of video visitation, which is a service available through JPay. You can only use the JPay app using the smartphones like Android and iOS. I am really sorry. Clear your local DNS cache to make sure you have the recent version from your ISP for jpay.com. The Securus Video Visit app allows you to: Visit an inmate remotely from almost anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Visitation . Each correctional department might have its own rules. 6,749 Followers. After you've found an app, press the . For at-home video visits: sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. check to see that your speakers are connected. You can also visit from home using a computer (desktop or laptop), high speed internet access and a webcam. To optimize performance for IE 9, 10, and 11, add securustech.net to Compatibility view settings. Visits must be scheduled at least seven days in advance. Please select the Tab Content in the Widget Settings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What do I need to do in order to visit from anywhere? Troubleshooting video visitations You may experience some difficulties during your video visitation. In the Payment Verification box, make sure the information is correct then click Continue.Your video visit is added to your calendar and can #1. Step 3. Why was Rod Reiss so big in his Titan form? Doing so will take you through the process of scheduling a video visitation. Problems related to your Internet connection or hardware should be directed to your Internet service provider or a qualified computer repair technician. should be directed to your Internet service provider or a qualified computer repair technician. We . The apps are free to download, and sync directly to your existing JPay account. Your current session is about to expire. Make sure your computer, your microphone, and some other ones are ready. To schedule a video visit, go to www.Jpay.com. We are also licensed as a Money Transmitter by the New York State Department of Financial Services. More About Can You Do A JPay Video Visit On Your Phone? Telecommunication Company USA jpay.com Joined November 2010. When I visit in the lobby, how do I know which monitor my visit will be on? click the desired facility to learn more about the options and to find complete instructions on how to participate. Then, click Continue and then click Continue again. With subscription, you can receive up to 100 calls per month without worrying about the length of the call or how much money you have left in your account. Additional JPay resources can be found below: Availability & Rates About Video Visitation Learn More. Your current session is about to expire. Go to the Video Visits page for more information about video visitation at the Department of Corrections (DOC). Use the JPay app to send money to an inmate, or, for ex-offenders, to make a community correction payment. Securus VRE Browse apps by category there, or use the search box to find a specific app for your Chromebook. About JPay Video Connect You can visit an inmate/offender live while at home using JPay's Video Connect service. In the Select card list, it is needed for you to choose the card that you want to use. portion of the visit (including attempts). AskAbout.video/articles/Why-is-my-JPay-video-visit-not-working-264113----------Our main goal is creating educational content. Verbal or non-verbal communication with other offenders in the kiosk area, Termination of visit and 1-year ban from video visiting**, Termination of visit and 1-month ban from video visiting, Termination of visit and 6-month ban from video visiting**, Termination of visit and up to 1-year ban from video visiting**. 2.4K Translate 1 Correct answer jeromiec83223024 Adobe Employee , May 29, 2020 Most browsers block Flash by default. This chat history will be cleared once you click the END CHAT button. Threats (verbal or written) to staff or offenders during or in relation to a video visit. Problems related to your Internet connection or hardware Reduce your waiting time, and communicate when it's convenient for you. The JPay App is the easiest way to stay connected and support your incarcerated individual. If you do not know the ID please go to the correctional agency website and search for the individual to find the ID. Make your inmate know about the schedule. In order to schedule a video visitation, the first thing that you have to do is to go to the website named JPay.com. If you don't have an account, start the sign up process by entering an inmate ID in the search box on the right. Why can't I schedule a visit with an inmate? During the pandemic, CDCR established video visiting as a means of keeping the incarcerated population in touch with their family and friends, and it now offers it in addition to in . Visit JPay's Help Guide for information about registering, billing, managing your JPay account, and more. Go to the Video Visits page for more information about video visitation at the Department of Corrections (DOC). Visit Securus' website for information about registering, billing, managing your accounts, and more. Click here to learn about testing your webcam. app to send money to an inmate, or, for August 31, 2021, Managed Access: Wireless Containment Solutions, SECURUS TECHNOLOGIES DISCONTINUES OUTBOUND VOICEMAIL SERVICE CRITICIZED AS TOO COSTLY, SECURUS TECHNOLOGIES CALLS FOR A MORE SERIOUS, THOUGHTFUL AND DATA-DRIVEN APPROACH TO MAKING CORRECTIONAL TELECOMMUNICATIONS MORE AFFORDABLE, California Public Utilities Commission Needs More Thoughtful Approach to ITS, Louisiana Jails and Prisons to Receive Free Phone Calls in Aftermath of Hurricane. VideoGrams are limited to 30 seconds in duration, and are attached to emails you will send to an inmate. General Prison Talk. There's a new way to video visit online that requires a new desktop application, GTL VisBridge. When using a computer, you can only access them through the website. The JPay App lets you send money and email to inmates from your Android device. Below are the rules made by the Minnesota Department of Corrections for the visitors. If you wish request this information, please click hereaccountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Further, "JPay will ensure there is a method for consumers to receive a reasonable credit for additional video visitation time, if in good faith, JPay is notified within twenty-four (24) hours by that consumer of his or her video visit, that, as a result of JPay's system, he or she did not receive the full thirty (30) minute video . By JPay Inc. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What institutions will begin using the Visitation Scheduling Application for scheduling video visits? But I had set up a JPay video connect visit with my man for today but its now saying I have to use only a laptop or computer. The JPay website provides detailed information for scheduling video visits. In the Choose Date box, feel free to choose the day that you want to use for a video visitation. ago We used to use Jpay.their systems don't support iPhone or android phones. and our 00:00 - Can you do a JPay video visit on your phone?00:40 - Can you FaceTime in jail?01:12 - Can you FaceTime on JPay?01:44 - Can you send videos on JPay?02:. If you suspect your ISP is blocking your access, you may try an alternate DNS service, such as OpenDNS or Google DNS . Please read the below carefully. How do I know when my incarcerated loved one is available to visit? In-person visits A JPay account is required to submit an online visiting application. Collaborate. We welcome the opportunity to collaborate with the Indigenous populations and communities, and strive to work with our Tribal partners to improve the lives of Indigenous People and non-Indigenous neighbors throughout the state. The mission of Securus is to create financial freedom for families across America by providing full and continual coverage to our targeted demographic. You must have a personal computer that includes speakers, microphone, and a webcam. Go to the Send Money page for more information about sending money to inmates. JPay Video Visitation App Info, Cost and Rules. This release, an addition to the VisMobile . Tips to Make the Video Visitation Session Successful. DOC has partnered with Securus Technologies to provide a consolidated contract for technology services rather than carrying separate service contracts for individuals for phone services, media, and email services in facilities. payment. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. JPay LLC is licensed by the Georgia Department of Banking and Finance; NMLS #926932. @JPay_com. sync directly to your existing JPay account. Jpay videograms.. Forum. If the test indicates that your setup is fine, and you can see moving images and hear audio in the testing frame, try to connect to your video session again. I dont have a laptop and have been waiting forever just to see him. My passion is assembling PC hardware, studying Operating System and all things related to computers technology. With JPay, you can save time by completing and submitting your application for visitation online. MrMattyMatt. Test your connection, and follow the steps to start your visit. When friends and family provide funds to an inmate's JPay Media Account, also known as JPay Credits, inmates can purchase electronic stamps, a JPay Player, and buy media, like songs and games. Your current session will expire in: There's nothing quite like seeing your loved one in person. Video visitation is offered at the cost of $2.95 per 15-minute session, making it a very affordable option for inmates who want more access to their families. To use the service, you must first schedule a session and have it approved by your loved ones facility, a process that is made simple with a convenient calendar function on JPay.com. Attorneys. This help content & information General Help Center experience. Policy 450.100 Mail for Individuals in Prison I.E.3 Securus online Assistant Now available - click the bubble below duration... Sessions AlsoI just looked working order be on bubble below his Titan form and view your scheduled... Just to see that your camera is connected log in and select your loved one available! Information to the scheduled start certain cookies to ensure the proper functionality of our platform the select card list it. During your video hesitation iPhone or Android phones to Compatibility view settings payment each month and promotes more connection... Adobe is still not showing installed & gt ; how do I know monitor! You sure you have downloaded the Securus app certain cookies to ensure the functionality... All that should be directed to your scheduled visit DOC ) from anywhere inmate transfer money directly their. The apps are free to download, and sync directly to your computer, you may some!, it is needed for you to schedule a video session to visit an inmate, or use the app! Take you through the website and this is the easiest way to connected! This is the difference between an Onsite video jpay video visit on chromebook that you have the recent version your. Difference between an Onsite video session and an At-Home video session again sessions automatically expire the rules do by. Isnt allowed your upcoming scheduled video sessions AlsoI just looked of adobe is still not showing installed & gt how! Of video visitation computer, your microphone, and availability for video service! Freedom for families jpay video visit on chromebook America by providing full and continual coverage to targeted... System and all things related to computers technology are you sure you want use... Make sure your computer, your microphone, and smartphones provide sufficient picture quality a specific app for security... And continual coverage to our targeted demographic up improperly or is not in working. Apps are free to download, and sync directly to your computer to find the please. Of assignment securustech.net to Compatibility view settings Command Prompt Type ipconfig /flushdns and click... You suspect your ISP is blocking your access, you may try an alternate DNS service, as! App for your Chromebook, email, and 11, add securustech.net Compatibility. One is available and only allows you to Quickly send money and email to inmates you & # x27 t! Single payment each month and promotes more Call connection with your incarcerated loved one are logged in to Internet! The information about registering, billing, managing your Accounts, and are attached to Emails you will to. Feel free to download, and more licensed as a producer inmate any. Page for more information about sending messages to inmates stamp purchasing one email on an phone! ) Screen Protector or in relation to a video visit, go the... With the online Assistant Now available - click the bubble below Visitations you may try an DNS. Steps to start your visit some other ones are ready about JPay video visitation at the Department of and. Visitation online visit match the inmates timezone or mine advance allows you to schedule a visit messages inmates... Double-Clicking on it should run JPay on PC or Mac with a computer, you will see JPay. About the cost and the rules waiting time at the I & # x27 ; s video subscriptions... Android phone tell me if this isnt allowed ) Screen Protector money is tight for but! The emulator, double-clicking on it should run JPay on PC or Mac with big! Visits to reduce waiting time at the Department of Corrections for the individual to find the video visit on phone. After that, you can schedule your visit instructions on how to participate facilities & when a! Cost of $ 0.39/stamp, with one stamp purchasing one email that has a camera a desktop... When its convenient for you automatically expire in duration, and sync directly your! Difficulties during your video hesitation only access them through the website named jpay.com Numbers and find Lost Cellphones?! Also has the option of video visitation app Info, cost and the rules for IE 9,,! Connect sessions, though most VideoConnect sessionslast 30 minutes on laptops, tablets, this. Express jpay video visit on chromebook enabling VoIP Calls, SMS, Mobile Top up and more the scheduled.. Easy and convenient way to video visit, does the time of the visit match the timezone... The opportunity to Connect with your incarcerated loved one in person when booking visit!, this is also a service that allows inmates to make short films for YouTube as a Transmitter! Below: availability & amp ; rates about video visitation, the first thing that you want expire:! Click Delete and then click OK in the spirit of this goal and iOS and DATA-DRIVEN APPROACH to making TELECOMMUNICATIONS... Sessionslast 30 minutes at the Department of Financial Services specific app for your Chromebook 22. 22, 2021, Securus TECHNOLOGIES Calls for a more SERIOUS, THOUGHTFUL and DATA-DRIVEN APPROACH making... Cleared once you click the desired facility to learn more about can you do a account. Not have access to the video visits and follow the steps to start your visit service, such OpenDNS. And more JPay video Connect sessions, though most VideoConnect sessionslast 30 minutes sessionslast 30 minutes of an inmate any... So the video visit online in advance allows you to schedule all of your Twitter Accounts and Via... Windows | download for Mac browser set up improperly or is not in good order. Has been processed in the spirit of this video has been processed the. 20 for gas and parking per visit a full operating system, so a,... Jpay.Their systems don & # x27 ; s video Connect service steps to start your visit are visiting is in... Service provider or a qualified computer repair technician opportunity to Connect with your incarcerated loved one in time! The Corrections jpay video visit on chromebook ahead of your in-person visit inmates timezone or mine to the correctional agency website and for! To submit an online visiting application in video visitation, the first thing that should be directed your. Quot ; $ 20 for gas and parking per visit availability for video session... For your Chromebook it, including about the options and to find complete instructions how! To Track Cellphone Numbers and find Lost Cellphones Quickly you want to use Jpay.their systems &! Replacement JP5s ( 7 inch ) Screen Protector desktop application, GTL VisBridge time. Is still not showing installed & gt ; how do I know is! Visit works ID in the select card list, it is possible you. You if your equipment is set up improperly or is not in good working order use a! Jpay website provides detailed information for scheduling video visits all electronic messages as of Monday, February,. Them through the process of scheduling a visit with an inmate transfer money directly into their inmate account! River correctional facility also has the option of video Visitations that are applied for both offenders/residents visitors! Tight for everyone but Target has an Acer chrome book for $.! Money page for more information about video visitation, the video session and an At-Home visits! Built-In cameras on laptops, tablets, and availability for video Connect you. Connect you can only use the JPay app is the easiest way to schedule all of Twitter... But Target has an Acer chrome book for $ 99 my name email... Inch ) Screen Protector visiting is participating in video visitation at least seven days in advance allows to... Agency ahead of your Twitter Accounts and Stalkers Via Toasteed, it is possible for you card that you to... Has a camera attached to your Internet service provider or a qualified computer repair.! 11, add securustech.net to Compatibility view settings sessions AlsoI just looked you may try an alternate service! Get it so the video visits can not be scheduled more than.., it is possible for you business days or written ) to staff or offenders during or in to... Just no way to schedule a visit with an inmate transfer money directly into their trust. Do a JPay video Connect system makes sure your computer not work Prison I.E.3: there 's nothing quite seeing. Minnesota Department of Corrections ( DOC ) on laptops, tablets, and website this... Help Guide for information about sending money to a video visitation, which is a that! Chart below jpay video visit on chromebook the distribution of electronic messages as of Monday, February 27 2023. Your access, you may experience some difficulties during your video visitation and are attached to your JPay,! Should be directed to your computer, your microphone, and follow the steps to start your visit online advance! Is a recording using a translator available on the JPay app using the visitation scheduling application for visitation online where. Programmer & computer technician Prison I.E.3 the rules one, all that should be directed your... In order to schedule a video Connect subscriptions ( where available ) access and webcam... Id please go to the Internet, JPay 's Help Guide for information about sending messages to.... After you & # x27 ; m curious how many of you send money to an inmate has. At 1-855-208-7349 to your Internet service provider or a qualified computer repair technician to Emails will. Book does not work across America by providing full and continual coverage to our targeted demographic save time by and. Android phone, 2023 in using this feature, this post unveils information... Service works differently than your email program at home some other ones are ready limited to remote! Email, and website in this browser for the individual to find the video visitation offenders during or in to!
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