I just wrapped a twist tie around the 2 posts on the right & replaced the cover to restart the pilot then removed it when all was well & done. Big thanks from MN! Lady on phone said they werent aware of any problems but our heater still under warranty and would send us a new valve. Any suggestions? 6. No flashing lights, no pilot light, nothing. This is the second time in a year that I got the 4-flash-overheat failure. I did do a full drain and it was mostly small white particles which is probably from my water softener. Amazon.com: Customer Reviews: Honeywell RTH6580WF Wi-Fi 7 Resetting #$%@!! 4. Thats just over the Hot setting on their valve. Search the page for How to un-fault a controller. 3: Snap the cover back onto the heater (so you can light the pilot-light). He said do not put the setting any higher than the HOT setting. Had to pay 30.00 shipping. Miller Lanyards and Shock Absorbers. ~ diy-home-projects.vwx.info, Home Projects: How Do I Remove This Exterior Water Valve Cap?. Mine quit working last Wednesday (Christmas Eve), with a house full of company. YES!!!!! I know I did this while trying to figure out why no hot water. 6: Remove the cover and re-install the 3-wire plug (it will only fitone way). What you will do next is connect the (+) positive of the battery to the right top pin so your battery is across the bottom pin (-) and top right pin (+) you should hear the click of the main valve opening. So are you saying that you got yours from the MFR? I had to pay $30 overnight shipping. My replacement valve had the same stainless steel cap as the old one, so will likely develop the same scaling. $30 plus tax and I will roll up my sleeves and attempt to do this-I CAN DO THIS (I think) In the mean time I will be stinky at work and my hair will serve as grease for deep frying. The two wires (red/white) pluged to the honeywell box front rightside, power the box, make sure the wires are not loose, refer to diagram, mine were loose had to reattach with tiny plyers. We are dealing with possible gas leak & explosion here guys! Some of us had moved the controller dial through its full range and subsequently the controller failed with the 4 code. The GE people walked me through a reset process over the phone and it fired right up. By the way, while searching for more information when this first came up for me, I found one website which had these controllers for sale for $99.00. Im an Innkeeper with few local options for help or assistance and will be following some great advice here. As ColdShowerMan noted, there are differences in the new design they sent me. Other Issues That Cause Pilot Light Outages (White on the right and RED on the left as they would be with the cover on). Two plastic clips at the top are holding the cover on. Now, I urge CAUTION when performing this fix as, without a working pilot, you could accumulate an appreciable amount of gas and risk an explosion. When the circuit board in the gas valve detects the water-too-hot situation, it writes something into static memory in one of its chips, and the valve will never work again unless you can manage to reset it as described below. My unit was only 3 years old! David Boone I Love You. All working fine now. The two 10 inch jumpers wrapped around the left and right pins was the method that worked for me. I just bought a Rheem unit that has a Honeywell WV8840C1605 control valve. Now WH is working fine. Is there a replacement gas valve that people have had success with? Thanks to everyone that posted with this problem. Would appreciate any info on fixing the WHITE Light Gas valve. This worked well. did the light and turn the unit to hot and touched the other end of the speaker wire to the right upper of the V it fired up and reset. Shut off the pilot, remove the cover and reconnect the three wire connector to the circuit board. Rey and the Magic Amulet is a fantasy for younger readers. I think the Board discharged and thus reset the memory allowing it to operate again. Voltage Minimum: 350 mV dc, open circuit. Lessons learned eh? After I reconnected got 7 flashes instead of 4 flashes and the gas valve opened properly. Here is the simple fix. Who came up with the dumbass design that when you turn the dial to a normal, albeit high, position, it breaks the water heater? Unplug the power cord for 20 seconds The two upper pins of V push out of the cover and have doughnut shaped gaskets to seal gases. Wish this had been up 2 years ago, when the previous unit failed. Remember these guys deal with this everyday. The light went out. Reinstall the cover. reattach the front cover with the wires still unplugged and light your pilot. Can a control valve partially fail like this? I dismantled the gas valve, measure the thermopile, and cant even get a few millivolts (granted, the pilot light isnt on, so maybe its normal). I replaced the Assy Unit thermocouple with the pilot lightNOW it flashes 7 times with 3 second pause. At just 3 months old the second unit failed! Setting this one at hot results in about 120F as noted elsewhere, which is hotter than one can stand for continuous exposure. Using a flat tip screwdriver remove the bottom screw that holds the housing on. MaybeI also shook chicken bones over it and chanted. I have not had hot water since Thursday night. I did call Whirlpool and told them that the new valve they sent was broken and they did send another replacement free overnight. Thanks Randy. Its funny how a grown man can get so excited in satisfaction from getting this $%&)%^ing thing working againif anyone would have seen me they may have thought I just won the lottery with all the fist pumping and rants of YES! I suggest going all the way and getting rid of the old plastic sensor. Dont take this for granted, make sure you do your part of manufacturers suggested periodic maintenance such as tank drainage, Anode rod inspection, etc to prevent future faults. Press down on the plastic cover in front of the clips to release them. CS8840 pilot assemblies are designed for use with this control. Thanks for the site.. Guys, this is a great post Thanks I FIXED IT but, make it EASY FOR DUMMIES after spending hours reading this I FOUND the EASIEST WAY to fix the 4 blink issue Just lit the pilot take out the plastic cover with the pilot on, do not disconnect any cords, use aflat-bladed screwdriver. just short (touch) the top 2 left pins( there is a set of 4 pins together use the 2 on the left) and the led light will go off and the pilot will shut off too, put the plastic cover back to the unit and DONE!! The new valve seemed to act the same way except without the main burner lite, out , and relite. The single wire to the rectangular connector just on the left bottom side is the lead to the pilot ignitor so if thats taken off, please remember to re-attach it. I dont know if I ever got the red lights flashing. Plus the cost of the above repairs. Went back to buy a new thermostat. Worked like a charm! Plug the cord back in We have a Whirlpool from Lowes. That signaled an error code for a fatal flaw in the water heater gas valve. I called toll-free number on side of tank (877-817-6750), described my issue and gave a serial number. I thought you might want to add this info to your do-it-yourself site. Picture:here, 4. Praise GOD. I am trying to get an idea of how reliable the soluton is. Since the new board (white light) worked, I slapped it on there and fired it up so we could have water for showers for work, etc. 5.0 out of 5 stars. Hope this doesnt keep happening. Opening hot valve of nearby sink, opening air release valve on top of tank, using 4 inlet pipe to use as a wrench lever to remove the Gas Valve assembly were a few minor but helpful things. The pilot would light and I let it sit for a few minutes running on pilot. It Is Designed For Use In Standing Pilot Applications Using An Immersion Well For Water Temperature Sensing. Called the company and basically was told yes we can send a new thermostat/gas control valve for $185.00 + tax +shipping and it may not solve the problem Have a nice day and go for yourself ..what bs . No, Im not participating. The entire process from start to finish, including 2 stops to Lowes (once for tools, second for piping) and draining/refilling tank took over 2 hours. Dead as a door knob. This crap adds $15,000+ to our new automobiles. I have the same set up as rdarnitall on 31 December 2014 at 7:28 pm and I just wanted to say thanks for that reset procedure, it worked for me. Followed your procedure to a T. I called GE because Honeywell said to. On all of the occasions that this happened I was able to reignite the pilot and get the heater going again simply by turning the valve controller to off, waiting ten to fifteen minutes, and then re-lighting the pilot following normal instructions. Lastly, be VERY careful when ordering your replacement unit, in that one has a square COM plug with four pin slots. Ive been reading the above posts with great interest. Honewell sent a new one for free, excl Fed ex cost of $35. Slide the ribbon of wires out of the clip on the housing, and the front of the gas valve is free. Fix Bypass with a 15k, 2 watt resistor, and no problem. I took the circuit board completely out of the unit and let it sit for about an hour. I called Whirlpool again, they agreed to ship a new replacement for $30 shipment again! This time I followed the directions and got it back on myself(after 3 tries) but it wont remain on. Set the dial to a reasonable temperature that wont upset the finicky little thing, and you should be good to go. I closed the cover again and lit the pilot again. Got the ominous 4 flash a couple days ago after turning heat up too high. when I drained it I observed no sediment ! A good business would be to offer a replacement board that has been restored for use to customers blessed with this hunk of junk! The Water heater will appear to be working now, but in a several seconds it will figure out that something is wrong, and it will shutdown the pilot valve and the fire will shut off. Most others had it for from $200.00. It is a V pattern. Intelligent designers would program a fault reset capability after the water temperature drops to a safe point, like say 170 degrees. Thank you Tyler for starting this thread. Reverse the above steps to mount the new front onto the old back thats still hooked to the water heater. Buy It Now. I didnt think it would work, live and learn. Got a 7 blink code which cleared to a 1 blink normal code after a few minutes. Rebooted the pilot and set to just below HOT. The dreaded 4 red flashes. This does require one special tool, pictured at left. God Bless you anyway! Mine got here today, wont be changing it. (Published under a different name to sow maximal confusion). light the pilot and you still get the 7 flashes; however the water heater kicks back on and gets back up to temperature and shuts off as normal and you will see that your light now only flashes 1 time every 3 or 4 seconds. the side you see when it the board is in place. how do i get the circuit board completely out? Those two must also be connected which ever method is selected to correct the problem. I set the temperature control to just below hot and the burner came on. Last December, I was forced to replace the valve after I got the four flashes. I had the unit replaced. One morning I woke up to find no lights on the Gas Valve panel. So a few notes to help those that are experiencing the same thing: 1. Didnt work first time but tried it again and let board set for 10 minutes unplugged before relighting pilot. My warrantied part is being overnighted. Instead of a red flashing light it has a White flashing light. Holy Shite.Im at the end of my gas heater nightmare with one thing left to doreplace the whole valve and im back and runningwas researching whether to do it myself, then ran into this article about the dreaded four flashesalready had the valve, and presto, in 10 minutes I had a working water heaterI love the Internetand Tyler, you are my new hero. Deliberately, maliciously, and probably under the pretense of safety. No, No, No! Be sure the tank is flushed as much as possible. I shorted the 2 pins on top of the module base for maybe 30 seconds. Now when the pilot starts and the pilot valve pulls in, and the status light starts blinking, look at the code. water heater wv8840n5068 0 solutions can i get a manual for a honeywell product #wv8840 honeywell water heater wv8840b1109 0 solutions water heater manual honeywell water heater wv8840b5068 0 solutions pilot light blink 4 times every 3 . Hogwash!! Brand New. The pilot on my waterheater went out over night. How long does the pilot need to be held on for the thermopile to get to operational mode. Called phone number on the tank and they overnighted a new valve. If it finds a fault, it will shutdown. All models of, WT8840 include an integrated NTC temperature, The WT8840 is powered from a thermopile heated by, the standing pilot flame. I copied and pasted your instructions into word and saved the file. By the way, the 3 year warranty expired 3 week ago. THANK YOU! Thanks a bunch! Next day shipping for 10 bucks? 1: Remove the cover (it just snaps on & off with out tools on mine), 2: Unplug the three wire connector on the top-back of the circuit-board (no need to remove it from the cover so no tools required). Other suggestions? On relighting, I got the dreaded 4 blinks. The valve location is high enough on the tank that sediment likely wont interfere with its temperature sensing ability; 2. Thanks again to all. > little white reset button doesnt seem to have any effect!?! This last time, that did not work which led me to this posting and Rauls simple fix. Amazing! He gave me the $30 overnight speech but I opted for the $10 and some change shippingGot it 2 days later! These Honeywell gas controls include a manual gas valve, safety shutoff, single millivoltage automatic operator, and pressure regulator, pilot gas filter and flow adjustment, pressure tapping, and thermocouple connector. Many thousands of these units replaced unneccessarily because of this coding error and the fact so few regularly do the tank flush. Thanks guys!!! DO NOT buy a water heater from Lowes. Detach a black wire from a rectangular white plastic thingy. How to un-fault a controller Said any time they shipped something it would be 10, 20, or 30 dollar charge. + One for DBs repair procedure. Fall Protection Products. . Executive summary: Once it has detected a water too hot event, the gas valve will never work again unless you know how to reset it. I wish I had known this a few months ago. 2. Much obliged. Got 7 blinking lights burner came on and back to 1 blinking light. i am walking thru all theses stepsworking on the circuit board nowdrained refilled and this is last effort before callingcircuit board battery?? This isnt connected to house current, so dont worry about touching any wires; you wont get a shock. NEVER TO BE PURCHASED AGAIN. Some points to consider: 1. After trying multiple things mentioned here I finally unplugged the wires to the board only, tried to ignite then left it for a while and then plugged it in and it lit! Nothing else worked for me. NEVER AGAIN! i was still under warranty so the valve was free less $30 overnight shipping. Get a contractor model. After the pilot heats the thermopile, and the LED blinks, I released the Red knob but the pilot would not stay on. they refused to sell me a new control///, i will not buy awhirlpool; any thing again////////////. Normally, you just need to dump a gallon or two at the most to get the sentiment out of the bottom of the tank. At least then Ill have a stockpile when the water heater is out of warranty. Land lord got a hot water heater last week because my old one was leaking. shut off the pilot and reconnect the 3 wire plug and but the cover back on. My hat is off to you David, I followed you instruction and it clear the fault and is now heating my water. Theres a little white plug where wires connect to board; tug wires directly away from board to unplug. If you are getting 750 millivolts at the RED and WHITE connections, then I would think it is a dud. But, the light on the control never starts flashing. I spoke with Whirlpool (Honeywell gas valve) and they sent me a new valve. It may take a minute or so before the heating element comes on; be patient. my water heater pilot light went out. Whirlpool owners are fortunate that the company is sending them replacement valves. Add Sears to Lowes of where not to buy a product.heres, what i did take off the cover on the valve and disconnect the 3 wire connector. The WT8840 Water Heater Control is designed for use, in Standing Pilot applications using an immersion, well for water temperature sensing. Ignite pilot then rotate to hot. You need to drain the tank completely because the valve sensor is about one inch diameter probe that screws into the side of the tank from the back of the valve. Resideo WT8840B1500 - WT8840 Water Heater Gas Valve Control, NG - 2" Spud, 5" W.C.- WATER HEATER GAS VALVE, STANDING PILOT WITH PIEZO, SETPOINT 55-155F, SPUD LENGTH = 2", BRACKET= CENTERED, REGULATOR SETTING= 5" W.C., GAS TYPE=NATURAL GAS <br><br> The WT8840 series is the Water Heater Control for trade use to replace WV8840 valves used in AO Smith and Bradford White Water Heaters. Ill let you know in a year! It worked like a charm on the older one with the red light however I cant get the newer one (White LED, 8-10 months old) to clear. The wt8840 is powered from a thermopile heated by the standing pilot flame. When I turn the dail on I IMMEDIATELY turn the dial all the way up to the highest setting and back to the lowest repeatedlyI did it 7 times in quick succession. Unscrew one screw at the bottom of the gas valve. I now have no indicator lights at all and when I try to relight the pilot it does not appear that the gas valve is opening for pilot flow at all. I have not found a procedure to un-fault a Honeywell Electronic gas controller on any web site, so I think I am the only one to do this. First, get a new valve. Water Heater Gas Valve Replaces Honeywell Resideo WV8840B1109 WV8840B1110 WV8840B1109 WV8840B1110 Furnace Heater Gas Valve Shut-off Slow Fast Opening Pilot Spark Hot Surface Ignition Repair Part . It was enough hot for a fairly comfortable shower actually. Not much of a DIYer am i but after reading about this scam Honeywell has going on about these modules i had to try this and besides how many more cold showers can one man take..My results? The pilot stays lit. Four flashes only happens if the water overheated different problem. My plumber advised he has been seeing A LOT of these units fail. Just lit the pilot again and set the temperature!! Of Course I am here because I got a call from my mother in-law that they had no hot water on the their brand new Water Heater. On Thursday plubmer came over to install the worthless Whirlpool 40 gallon piece of junk water heater. Air PRO Air Security PRO Security Water PRO Water Energy PRO Energy Partner with Resideo Pro Perks I dont seem to see a little white reset button. Also, the white light version has NO COM connector. Loosened cover, shorted the connections, refitted cover and fired the pilot until the 7 flashes appeared again, left dial in pilot position even though it had not lit and then left it for 10 minutes. My water heater is still working fine. All models of WT8840 include an integrated NTC temperature sensor. I am convinced there is a design problem with this product and this item should be recalled. Once reinstalled, it went into the 7 flash mode, but the pilot lit, and when set to HIGH it fired right off. Again, not a water heater expert, just saying based on my own experiences with the ones in my home. It arrived today within 24 hours. Use a flat tip screwdriver and remove the housing by putting the blade into the two top tabs and depressing slightly. I too thought no big deal to turn my water heater up ONE NOTCH!!! You cannot find the old fashion w/heaters that you could lite and forget it. I tried the other methods to discharge the caps etc Those Methods did not work. Just one stinking notch! If at first you dont succeed, try, try again. Thanks to this blog and everyones exploits with the Frankenvalve Heres what worked so far for me on a neighbors unit: Because of these differences, I would recommend NOT to only replace the board, but to replace everything! i called whirlpool(1877-817-6750), they are sending me the valve free of charge, but its gonna take a couple days to get here. Pulled off the cover with the dial still on pilot position the pilot light died and the light didnt flash. These sensors, provide the fail-safe mechanism through which the, temperature control as well as water temperature. So dont give up, it does work and Im guessing that these methods will work on 100% of the failed controllers if you follow the steps to a T with the knowledge that you may have to do it more than one or two times before it takes and clears the fault code. It is also an adjustable regulator that insures proper gas pressure for combustion. Tom. I ended up doing this and it worked like magic. We have a drought in CA and losing 100 gallons (2 TANKS) of water every six months isnt backbreaking, but it sure is a pain that should not be in the design. I did the same thing but it immediately returned to four flashes. Yes. This unit is a P.O.S.! Connect the RED and WHITE power wires back on the two connections on the circuit board. This is the second time mine has gone out in 27 months. Apparently the WV8840 valves designations are followed by a revision letter. I would like to add my experience with this hoping it may shed some light. 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