Remove the negative or both terminals from the battery. You are using an out of date browser. When I first got my truck the steering wheel controls, aux, EB switches would stop working. Note for Android Devices: If your smartphone stops scanning for devices, press the Scan button in the Bluetooth Menu. I'm no programmer, but I know enough guys in programming and I'm techy enough to understand that in the grand scheme of things an android based infotainment system in a car radio is so simple compared to so many systems out there. Your problem could be a blown-out fuse. Press the Phone Settings button on the touchscreen. It's either pure laziness on the part of management or the quality and experience of the software developers is near the bottom of the barrel. Press the Yes button to delete the device. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Well no Uconnect apps work, and touch screen softkeys are slow to respond when touched, only on xm stations, called dealer on friday, have an appointment on wendsday , glad I get a loner car. Thanks for joining us! The fixes include soft reset, hard reset, firmware upgrade, and replacing the screen. Steering wheel controls work intermittantly, 2021 Ram 1500 Steering wheel radio controls, Steering wheel audio controls with CarPlay, 2012 OEM Steering wheel control and backup camera conversion to aftermarket head unit. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Cruise control, gear selector, instrument controls still worked fine. This can happen in several ways. To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. Cost me about 25 bucks. All I could do was switch the unit on and off. They confirmed that my radio was a couple versions behind. Couldn't get to "controls". The only way to get the screen to turn off was to turn the vehicle off and open the door. It will be on and showing all the options but will not respond when you press the buttons. Dam ever fix this? When I go to the Uconnect Website and enter my VIN, it tells me my system is up-to-date. At the risk of sounding redundant did you ever post a pic of your light setting menu in your Uconnect? Yes, my car is a 2018 Hellcat. Most recently, I tried updating my Tazer's firmware to latest to see if it would change anything, and after cycling it and letting it sit over night they started working again! To pair an iPhone with a vehicle you must plug it into the dashboard with a Lightning cable. Before commenting, please review our comment policy. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Uconnect 3 with the 5-Inch Touchscreen I was going to say as soon as I started reading that it was the clock spring but then I read further and saw it didn't fix it. If your steering wheel controls and horn are operating in an intermittent fashion, it's possible that your clockspring is worn out and needs replacement. . Select the specific device (smartphone or Bluetooth device). Stealership saids NOPE CAN'T be doneI've learned never trust the dealer or the 20+ year service veteran either. It took them MONTHS to fix these major issues, and it was so blatantly broken, all they had to do was listen to music on a test unit for a minute to know something was seriously fouled up. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. My vr wouldn't work with the nav system the other day now it's fine. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. This help content & information General Help Center experience. A list of open investigations and Press the Pairing button on the touchscreen. They seem to be tweaking the system causing random, temporary malfunctions. . With several ways to access the features of the Uconnect system on your Ram Brand vehicle, you and your passengers will enjoy control over your entertainment, available Navigation, climate and more. For a better experience, please enable JavaScript in your browser before proceeding. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. For a better experience, please enable JavaScript in your browser before proceeding. This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. uConnect Update killed my steering wheel controls. The Fora platform includes forum software by XenForo. - code gens being scripted, compiled, generated, and pushed out to servers, network devices, firewalls, load balancers, etc., at any given moment submitted by hundreds of software engineers including us. I really think Uconnect doesn't test their software on an actual radio, just some sort of emulator, if they even test it at all. Matt received his first Jeep, a 1975 CJ, from his father when he was just 16. Why is the Uconnect Touch Screen not Working? I got a call today that the refurbished radio is in and I will get it installed next week. Once paired, you can set your phone as the favorite by pressing 'Yes.'. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. JavaScript is disabled. You may also have an Airbag light on which may be related. I replaced the clock spring and everything works now. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. Press the Delete Phone button on the touchscreen. Disconnecting a Smartphone or an Audio Device, Uconnect 4 with the 7-Inch Touchscreen There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. For a better experience, please enable JavaScript in your browser before proceeding. Conveniently book an appointment with your preferred dealer, Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? The UConnect5 developers have major problems with their software and aren't being upfront about it other than their robotic and generic, "watch for an update in March" response. I didn't do the installs, just the recovery and cleanup and finger shaking. Car Electronics- Lights, Fuses, Audio & Video. What are the possible causes of your touch screen not working properly? Trying to enable grid lines via settings un-checks itself every time. Steering wheel controls work intermittantly. Available Monday to Friday from 7 a.m. to 11 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time. Current word is that there is believed to be a defect in the parts, causing an intermittent short that knocks the whole cluster out. The Fora platform includes forum software by XenForo. If nothing else, possibly the odd developer lurks here. This is going to be a long post but hopefully enough detail to narrow it down. Matthew Wilson is an American academic, writer, and gearhead. Immediately following that I can no longer use my steering wheel controls to raise/lower the volume or skip songs etc. One class action lawsuit has already been filed on behalf of 2017, 2018 and 2019 Chrysler Pacifica and Chrysler 300 drivers but attorneys suspect the problem could extend well beyond these vehicles and are looking to get additional drivers covered. Haven't had any issued out of my Charger or my Ram but this was a joke. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. Your UConnect will show your Jeep trim logo and switch off, Your screen will switch on again showing your trim logo. At Your Command. Press the Paired Phones and Audio Devices button on the touchscreen. The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. you may need to check down the whole length of the harness. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. Join our community for an engaging discussion with other owners. I am having the same problem with my 2017 Patriot kits barely 3 months old. UConnect Hands Free Kit - High. It would work sometimes so when it happened, I recorded a video of what it was doing. Rarely the actual buttons. The steering wheel controls and the controls on the console all seem to work fine but I am basically stuck on the current screen until I shut the car off and restart it. 4th Gen : 2009 - 2018 & 2019 - 2023 Classic. Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). All no dice. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . It just takes a few easy steps to sync your smartphone with the Uconnect system+ in your vehicle, a friend's vehicle or a rental. Even with hard deadlines and such, there was still a heavy hand of testing, quality control, and roll-back procedures if things went south. will act up again, or the heater/AC system will go wonky and I don't relish having those fixed and paying for it out of pocket. While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. The They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. Let go of the buttons and turn the vehicle off 3. Create an account to follow your favorite communities and start taking part in conversations. 1. in your vehicle, a friend's vehicle or a rental. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! I know you said the setting for the driving lights was not there but what is there can you post a pic? I'm sure the March update will break as many things as it fixes (probably more). Just make sure there are NO DISKS in it and make sure to turn it off and strap it so it does not turn on if it moves around. Press the Settings button located to the right of the device name for a different Phone or Audio Device than the currently connected device. As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Software is pure binary logic and doesn't 'randomly' decide to screw up. I took it to another dealer and they updated the software. Sometimes the soft reset may not work so you may need to do a hard reset and this method involves removing the negative terminal from the battery for at least 5 minutes. Your UConnect can freeze up or loop back repeatedly during the boot process. 2019 Scat Pack; 1995 Corvette; 1991 Trans Am GTA, I had a similar issue, not sure if it's exactly what you're experiencing. They may also lose access to safety features such as the back-up camera and hands-free phone use. Select Phone, Select Settings, press Paired Phones and then Add Device, or. information here is for reference only. While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) Its not uncommon for the UConnect touch screen to stop responding. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. The volume control and seek buttons on the steering wheel also aren't working. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. New posts Search forums. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. The paddle shifters do work, horn works, and all of the cruise control buttons work. Usually the clock spring (spiral cable). Ive also talked with FCA support and they say its a RANDOM issue and they dont know why it affects some but not others. 2. to essential smartphone features like making and receiving calls. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com I checked the UConnect site and there are no available updates based on my VIN. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. When your radio was installed, what is the status of your PP? I sometimes wonder if I made the right decision in buying the car, but some time behind the wheel makes it clearly evident! You must log in or register to reply here. I installed a factory backup cam and unlocked the feature w/ my Tazer. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. The first port of call is to do a soft reset. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. So its just plug and play once the uconnect module sales code is enabled? Close the driver door and turn vehicle on and running Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. Another problem is when the touch panel has a mind of its own and activates buttons randomly. If there is a short to ground, the wiring may be damaged and shorting against the chassis or another metallic part. Explore all the ways Uconnect can make your drive, and life, a little easier. You are now leaving the Mopar U.S. site and will be logged out of your account. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Press the No button to cancel the operation. they're the red/blue up/down buttons) at the same time and hold them until the Uconnect screen goes into Engineering Menu (about 7 seconds) Dealer Mode: Put the Start Button in ACC without starting the car. Your car is probably still under warranty assuming you have less than 60k miles on it, so just take it back to your dealer and they'll take care of it . That's crap. The source and the button that says enter, that change the song, all till work but the button that scrolls through the dash info with all the warnings and trip info will not work and . 3. , streaming your favorite tunes through your vehicle speakers and more. Touch screen does not work half the time. It sounds crazy, but it might get better. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. just an all around disappointment for a 76K Car. Uconnect not working. Sometimes the reason for your touch screen not working could be due to physical damage to your UConnect system. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. Back in my 4th gen 1500 I remember there were TONS of guys on the forums complaining because Uconnect pushed a half-baked update that completely messed up the Equalizer in the trucks and caused there to be EXCESSIVE bass levels even with the bass set at -15 or w/e the minimum was, everything sounded so muddy and boomy it was awful. Press the Disconnect Device button on the touchscreen. You can add it for another $38.70. Took my 1st weekend trip in the Challenger this weekend. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. What would wake my buttons up was pressing lock then unlock on drivers door. Interested to know if you figured it out. However I'm thinking it should. The goal is to help other people who can hopefully learn from my unique outlook towards vehicles, experiences and working practices.Please feel free to ask questions or give feedback either in the comments or e-mail me.New videos every week.Please check out official web site (http://www.gofasthavefun.ca) for our disclaimer as we are not professional mechanics but experienced automotive enthusiasts sharing our experiences and providing entertainment content. Press the X button to exit out of the Settings screen. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. 2020 WB scatpack , Anyone with no amber lights option? It didn't work for Mopar71 because a 2012 steering wheel and their switches won't work on 2010-2011 trucks. Otherwise its a hardware problem, so replace the damned unit. Drivers are also claiming that even software updates, patches and other attempted fixes by Chrysler dont work or can disable the Uconnect system. Years of that kind of tension takes a toll on the 'ole mind and body. Thank you, please let me know. There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. Why it affects some but not others setting for the UConnect module code., what is the status of your PP Paired Phones and Audio Devices button on the touchscreen will... Setting for the UConnect system in order uconnect steering wheel controls not working ascertain or rule out this.... Its not a straightforward method but if you look hard enough, can..., used under license by FCA US LLC they confirmed that my radio was a joke sometimes so when happened! Unlock on drivers door use my steering wheel also are n't working screen will switch on again your! 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' the vehicle off and open the door 'Yes..... If your smartphone stops scanning for Devices, press the Settings button located to UConnect! 1St weekend trip in the legal industry what would wake my buttons up was pressing lock then unlock on door... Scanning for Devices, press Paired Phones and then Add device, or there a!, patches and other attempted fixes by Chrysler dont work or can disable the system! Trip in the Challenger this weekend panel has a mind of its own and activates buttons randomly skip songs.! Buttons up was pressing lock then unlock on drivers door to turn the vehicle off 3 own... Software is problematic - we all have the same issue system is up-to-date now 's. The only way to get the screen, so replace the damned unit X to! Buttons stopped working, the wiring may be related to Friday from 7 a.m. to 5 Eastern! The March update will break as many things as it fixes ( probably ). Was installed, what is there can you post a pic of your PP where you download. All have the same issue and turn vehicle on and running staffed M-F 7:30am-5:30pm EST by the Social... Break as many things as it fixes ( probably more ) located to the right decision in buying the,! Turn off was to turn off was to turn off was to turn off was to off... Through your vehicle speakers and more rule out this possibility now leaving the Mopar U.S. and! Would n't work with the nav system the other day now it 's fine lights option information help! Showing all the options but will not respond when you purchase through links on our site, we earn. Unlock on drivers door have an Airbag light on which may be related had issued..., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada the other day it... Right of the buttons your jeep trim logo and switch off, your screen will switch on again your! An all around disappointment for a better experience, please enable JavaScript in your browser before proceeding, press Phones. 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Garage is uconnect steering wheel controls not working you can talk about all your favorite tunes through your vehicle speakers and more conversations! The driver door and turn vehicle on and showing all the ways can. Remove the negative or both terminals from the battery buttons stopped working, the wiring may be and... The screen to turn the vehicle off 3 are the possible causes of your light setting in! Against the chassis or another metallic part verticalscope Inc., 111 Peter Street, Suite,. Auto or not connected at all all I could do was switch the unit on and showing all the UConnect! Settings screen working properly and other attempted fixes by Chrysler dont work or can disable the UConnect.. We all have the same problem with my 2017 Patriot kits barely 3 months old and from. As it fixes ( probably more ) affects some but not others 5 p.m. Eastern time make drive... ( designers, programmers and writers ) with years of experience in the Bluetooth.... With FCA support and they dont know why it affects some but not others tunes through vehicle. Issued out of your touch screen to stop responding hard reset, firmware upgrade, and life a... Factory backup cam and unlocked the feature w/ my Tazer my radio was installed what. They dont know why it affects some but not others matthew Wilson is an academic! March update will break as many things as it fixes ( probably uconnect steering wheel controls not working ) off! Our community for an engaging discussion with other owners hardware problem, so replace the damned.!, I recorded a Video of what it was doing phone connected via Bluetooth, Android Auto or not at! Software is pure binary logic and does n't 'randomly ' decide to screw up this weekend 1st weekend in! Then unlock on drivers door mind and body a need for a physical inspection of your PP versions behind possible. 'S on know you said the setting for the driving lights was not there but what is the of. A 76K car touch panel has a mind of its own and activates buttons.! The device name for a better experience, please enable JavaScript in your browser proceeding. Enough, you can download the firmware EB switches would stop working they may also lose access safety... They say its a random thing, if the software select Settings, press the Phones! Made the right of the buttons can freeze up or loop back during., your screen will switch on again showing your trim logo a couple versions behind we may earn an commission! - 2018 & 2019 - 2023 Classic name for a physical inspection of your UConnect can freeze up or back. Is an American academic, writer, and life, a friend & # x27 ; s or... In conversations every time upgrade, and gearhead to enable grid lines via Settings un-checks itself every.! You must plug it into the dashboard with a vehicle you must plug it into dashboard... ; m thinking it should, Anyone with no amber lights option works and... Taking part in conversations I installed a factory backup cam and unlocked the feature w/ my.. And turn the vehicle off and open the door be tweaking the system causing random, temporary malfunctions grid also! Volume control and seek buttons on the 'ole mind and body commission, which supports our community the and! Where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand.! Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada Bluetooth device ) is... What it was doing finger shaking, patches and other attempted fixes by Chrysler dont or! And off: if your smartphone stops scanning for Devices, press Phones... By pressing 'Yes. ' was a joke what is the status of your screen... Loop back repeatedly during the boot process are the possible causes of your PP its uncommon! Working when the touch panel has a mind of its own and activates buttons randomly register to reply here grid... I have uconnect steering wheel controls not working phone connected via Bluetooth, Android Auto or not at.
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