Dolma appetizer meat and rice wrapped in grape leaves. More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. We didnt have any problems getting a table for dinner. The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. It was a great way to start the day. We had to find small bills often and the front desk was not able to help. Moon Palace The Grand - Cancun, Cancun: 12,160 Hotel Reviews, 10,506 traveller photos, and great deals for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. You sign them in, and they have space to play but its not really supervised. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. Yes, they do have a store that had various items in it. We leave for our trip in less than 2 weeks, and have been extremely disappointed after hearing such awful reviews of the beach & no reef. He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! Aside from the beach did u have a good time at the resort? . You can make reservations, check the daily list of events, along with other things. There is a kids area thats unparented for older kids. We thank you for your support. Dave, if youre staying at Sunrise or Nizuc, as Nguyen says, youll need to purchase a day pass. We are going in April with 4 and almost 6 year olds. Thanks for taking the time!! Gabino plays from his soul. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). You will enjoy your stay. We appreciated him so much that he would share that with us! Okay Im a tad confused here. A fee for the shoes and socks? Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. You can see the proximity of the pool to the sea. What you need to know before you visit Xcaret in Mexico, https://www.youtube.com/watch?v=DmAzP9VAIVk, https://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/, The remarkable Borgund Stave Church in Norway, 15 Photos that will inspire you to travel to Belize, Is Savannah worth visiting? Thanks again for everything! There are several buildings on the property. Thanks This is a very effective way of preventing overcrowding. They provided floats for the lazy river . See photo above as evidence. Should you add Sayulita to your travel short list? Did you ever feel like it was overly crowded? Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. We would love to return. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . Yes all of these photos were taken by us on our trip. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. We werent given a pager, but I believe they take your phone number if they need to call you. When using credits, your actual out of pocket cost is 16%, they call it tax. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. The Moon Palace consists of three resorts (sections): Sunrise, Nizuc, and the Grand. We still had plenty to do at the resort even though the big slides werent open yet. Weve read in other reviews regarding seaweed always snooping around the beaches but, hey, the pools are awesome, right? I know its been a while since our visit to this beautiful resort but its always better late than never! Its well worth it! If so how was your experience with this. But every thing that was open was very safe. Service was always excellent. Hello! Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. more. There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). Your room will be charged right away. Not as big as the Water Park at The Grand, but still pretty cool. You can find prices through various booking sites. The resort provides free water wings. We got two extra rollaway cots and kids found them very comfortable. I (Cam) foolishly wore a white T-shirt that is now no longer with us. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. As soon as the attendant let go, Braydon went flying back to the top. So much valuable information and photos! I see the pictures above with small slides that are attached to a little house, is that all? You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? For the first come first served, if you put your name on the wait list, you are given a pager so you can roam through out the lobby shops while waiting. Quick Travel Guide for Savannah, Georgia, Everything you need to know about The Grand at Moon Palace in Cancun, How to get to San Blas Islands from Panama City, Panama, 25 Awesome Day Trips from Vancouver, Canada, How to spend 3 days in Tokyo: Travel guide for first time visitors. If you like long walks on the beach, this beach has you covered. Is it difficult to travel between the resorts and around the Grand itself because of the size? Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. It looks like a very relaxing place to spend the day(s). Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. Such a bummer! This post was originally published in 2018 and updated in December 2022. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. We ate breakfast at the buffet that is connected to the Cusco Restaurant. Marilyn. Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. The bathroom is quite big and it has a large shower with a bench. We tipped at the a la carte restaurants. But this time were bringing the kids. During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. Your site is awesome and so helpful;. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. We did spend a few evenings walking on the beach and it was fine. He was absolutely wonderful every single day, at every single hour. Is it the one between the Olympic pool and the half moon pool? Totally wonderful. Our Vow Renewal in Riviera Maya, Mexico. Thank you for sharing your experience and we hope to see you again next year.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. If you stay at the Grand, you have access to all three resorts. We paid extra money for ocean view room and could not even stand there in balcony. Seafood options at the poolside buffet. Fresh fish at the main buffet in the Lobby building. And because the resort is so large, we never felt like it was overly crowded. Very clean comfortable room, water slides, kids club, great restaurants. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. We were pleased with how attentive and accommodating the restaurants are to food allergies. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. I am planning a trip there with my family for Christmas 2019. Secondly, are all the photos taken from your trip by you ? And beautiful family! Anyone know how many slides are available for toddlers? Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). We started our meal with a lovely Mediterranean salad and artisan bread. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. We loved our evening here. Thanks for giving an in depth review of the resort. But, Im happy to hear that they are ensuring that everything is safe. Aside from tips, did your family spend in addition at the resort? We did not have any issues getting a table, but, if there is a wait, you can hang out at the Tapas restaurant and enjoy a drink and appetizers while you wait for your table. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. No, we didnt find the size to be overwhelming. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. And that's just The Grand property . Seriously, its some of the nicest sand you will ever sink your toes into. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. See thishttps://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/. It spreads people around the property instead of having everyone congregate at the same area. The desserts at the buffets are incredible. Antonio and Luis added a personal and unique touch that made your experience extraordinary. The beach is beautiful and the loungers are so comfy. Ha ha. When we first arrived at the resort, our room wasnt ready so we decided to kill some time by eating at The Grand buffet. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. It was to ensure that if something went wrong, I was responsible. Can I please ask, we have read in the reviews to book dinners etc before you go as some restaurants can be fully booked. Or do you think the resort would hold our bags and let us stay on the property? Who can I contact? They never advertise that beach is not usable. Im trying to gather information on this resort also; aside from their website, I am planning a trip for next Spring, 2019. Because it was lunch, we opted for a variety of hot and cold mezze dishes instead of an entree. 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