She complained to tingdene but they refused to offer any help. So 2.5 years on still no further forward and literally have the rendering peeling off my home. My poor mother began suffering from depression and just wanted to get out, she was offered only half what she paid by tingdene. across the United Kingdom. Rediscover the value of home with park home living With two coasts, Devon is the perfect county for a beach lover For your perfect home away from home, take a look at this great selection Buying a holiday home opens up a whole new vista of leisure time and leisure activities, both for couples and Buying a holiday home on a budget may initially seem a daunting prospect but there is a lot of choice out Part five of our guide to the top five regions to consider when buying a park home or holiday home Holiday park profile: Rockbridge Country Holiday Park (Discover Parks). Customer Services and Complaints; Mooring Terms; Environmental Policy; Tingdene Homes Wellingborough, England, United Kingdom. I am glad I have seen your post about being ripped off. Tingdene Homes are one of the leading manufacturers in the UK of quality bespoke residential park homes and holiday lodges. We have 15 engineers job sheets that he left with us that's without the ones he took back (with notes on for the remedial work that still needed to be carried out), The first job sheet had 61 faults that needed to be rectified this was started in February 2008. She paid 115k and he's offered to buy it back for 80k! The Regency Classic has been a Tingdene favourite for the best part of a decade. Bedworth, CV12 8SL. Yes 2 No 2 Report Share Insights into Tingdene Homes My kids got a stomach bug within a couple of days of our arrival and after that we left as soon as we could. Park Homes are situated on a pitch in a residential park. For more information on this holiday home for sale or to arrange a viewing and personal tour of our idyllic holiday park, call us now on 01382 552334 or fill out an enquiry form by clicking on the button below. Follow our five-point plan for choosing your perfect holiday home Sandy Lane, Weybourne, Holt, Norfolk, East of England, NR25 7HW. This is either in Mapei Elastocolor or Silancolor Plus depending on the location of the park home. We also have just purchased a new Tingdene home. 13 September 2021 08:30:00, Its time to take a deep dive into our beautiful Barnwell park home! Don't want to wait for your dream home? Addington. If anyone can help us we have lots more people who purchased throughout 2021 is the same situation, What a shambles new overstone quality very very poor witnessed by many of tingdene personnel inc quality manager what a joke they made 4 lists of defects and still 4 months after delivery still as bad the jobs that have been attended to are no better than the poor workmanship used in factory issues with doors 3 r0und windows more like a battered 50 pence piece furniture missing what was there was wrong furniture as sold from website different layout as sold from website leaking windows exterior bubbling damaged units lights in kitchen wrong cupboard doors not closing, Desired outcome: Claim it and get a lot of features. A 70/30 fridge/freezer, a washing machine, an electric oven and four-ring gas hob are all integrated. Call the tribunal if you have any questions about completing the form. out of 5. out of 5. We have managed to live with and rectify some of the faults ourselves even though I am over 60 years old but the roof fault has gradually got worse and now the water pours in through the roof and has damaged most of the ceilings and walls in our Park Home. ", "Perfect from start to finish!! Park Home Specialists in WHAT DO YOU THINK?????? Pearl Lake has the best of everything a wonderful countryside location, peace and quiet and fantastic Benefits of buying a holiday home - your questions answered. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. "; what an admission to make - think that says it all about Tingdene build quality, reliability and attitude to their customers. For six months we have asked for and been granted a delivery date of 20th March. Get in touch. The park was also a constant building site full of workmenvans, debris not exactly relaxing. I agree to Tingdene Parks contacting me and keeping me updated on products and services. Covering The Whole of the UK. Three-day friendly festival in West Sussex. primelocation.com 30+ days ago. Submit a complaint and get your issue resolved. Please select the Tingdene Brand you wish to lodge your complaint with and one of our representatives will respond to you as soon as possible. . When Tingdene purchased Kingsdown Holiday Park from the liquidator there was no cash in the pot. about new homes, new locations, park & holiday homes for sale, When dinner is ready to be served, walk on over to the dining room which has an extendable table (perfect for extra guests!) No help what so ever. 159,995. Your attention is drawn to the terms and . As we are still waiting for some serious work to be carried out on our home I can't mention the issues as we don't want any comeback until the work is finished. Having lived on a Tingdene site for a number of years now they have intimidated their residents, carried out unauthorised work on tenants plots, prevented residents from using community areas and are just shear bloody minded in their attitude. Its both an adventurers haven and a perfect retreat, A central-lounge lodge with bedrooms at each end, A lodge very much made with families in mind. The algorithm is subject to change in future. This will surely increase the credibility of your complaint. If you're looking for local We retired this year and this should have been our retirement dream home to be able to relax and live the rest of our lives in peace and quiet, instead we are having to fight for our rights causing us upset, frustration, anxiety, floods of tears, we don't need this at our time of life.They take weeks to reply to letters sent, we've made no end of phone calls only to be told they will ring you back and they don't. Tingdene do have many satisfied customers and any one who has an interest in reading good reports/letters on the high standards of workmanship and service levels that Tingdene have recieved over the past 6 months should email sales @tingdene.co.uk . The park home features lots of sophisticated design elements, which combine with touches of modern industrial design to create a stunning and highly individual home. Bits are missing which we have pointed out but no response - Surprise surprise. Three-day friendly festival in West Sussex. Should you at any point change your mind and no longer wish to receive further information from us you can contact us by telephone, e-mail, go on-line at mydata.tingdene.net or by writing to our head office and we will remove your details. | Tingdene Parks Ltd, 34-36 Bradfield Road, Finedon Road Industrial Estate, Wellingborough NN8 4HB, UK | Tel: 01933 428 169. Knights Holiday Homes . One of our double glazing units became faulty in Feb 2022nwe arranged with Tingdene for a replacement which they said was free. LDG Parkhome Services. 2021 has welcomed a refresh on this well-loved park home. 12 month usage. Build quality is not what it should be, or anywhere near it. For more information on this holiday home for . Mobile/park home for sale in Riverside Park, Wey Meadows, Weybridge, Surrey KT13. Rugby, CV21 3QP. As soon as this is dealt with the whole world is going to see the pictures & the problems we have had to deal with! Contact the Leasehold Advisory Service for advice if you're not sure whether you have a case. draconian check-in procedures. AVOID THESE COWBOYS, Ting dene are biggest rip of company you would ever have to deal with there service charges are enormous and when covid restrictions were in force and the site closed they still charged full service charge qand end of the year they asked forvmore they are out and out thieves if you have any chance of buying a unit from them run the other way as they are biggest thieves in the holiday industry they hazzle you for money five phone calls in one day amnd bill was not even overdue . I feel I have to respond to "Dreadful Company" in the interests of balance and accuracy. Once they had her money they didnt care at all. Beyond, four chairs line up along a large breakfast bar that borders the kitchen. Designed and purchased a Tingdene manufactured Lodge. We have twenty four residents on this park and each and every one has a tale to tell about Tingdene some have been waiting over a year for work to be carried out. Founded in 1983, Tingdene Parks specialise in 12 month residential park homes for retirement living across the UK. Think super-luxury apartment and you are getting somewhere near. Highly recommend staying here. The double bedroom has a double divan bed and build-in wardrobes no guest will be left dissatisfied. We have had most of the faults rectified to a fashion (and some of them are still on going) by an engineer that was called Darren the (bodge it man my Wife called him) who when was told about the dented roof tiles he said he was instructed to get on the roof drill holes in all the dented tiles insert a screw and pull the dent out then fill the screw hole with mastic which we were told by Tingdene was not the correct way to remedy the fault and sent him back to us to replace the tiles that he drilled with new ones in doing this he managed to rip the felt under the roof tiles by putting his foot through it in numerous places.We have had trouble with the roof ever since and it still leaks TODAY. The list is below spoke out against Tingdene, at the way they treat caravan owners at Hazelgrove Caravan Park. i totally agree Tingdene homes are just awful .My home has had nothing but problems since it was delivered in Feb 2010 and Ive now discovered through the net and going to speak to other Tingdene owners that there aftersales and i have to say quality of there homes are terrible.I have pictures emails and letters to back up what i am saying. A luxurious home with spacious living areas, two bedrooms, en-suite and walk-in wardrobe. 17 were here. The park was also a constant building site full of workmenvans, debris not exactly relaxing. New park homes can cost anywhere from 70,000 to 400,000. You can find out more about which cookies we are using or switch them off in settings. The transport company and siter was Titans Transport was informed by Tingdene homes this was the best company that they used to transport and site our home. Read your contract carefully, and stand up for your rights. Read More No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. My retired mother has recently moved into a tingdene home near braunton, north Devon. Yes please They removed their postal service, upped their service charges, brought in a raft of horrible rules e.g. No reply from her to our e-mails either. When this was pointed out to tingdene they refused outright to improve the access road and said wasnt their responsibility. We took To fix our home and come up with a compensation offer for all the stress caused. Had a 5 month battle to re-fit a terrible mismatch of a white kitchen. Next they move us back yet again. Consumers are mostly dissatisfied. Each of our customers is important to us and we believe you have the right to a fair, swift and courteous service at all times. We know youre unlike any other customer. Tingdene recognises the value in complaints and will accept complaints openly. Guess what, each decision goes in their favour, no surprises there! Model. POOR CONSTRUCTION/HOME FALLS APART TINGDENE HOMES POOR CONSTRUCTION/HOME FALLS APART POOR CONSTRUCTION/HOME FALLS APART TINGDENE HOMES POOR CONSTRUCTION/HOME FALLS APART TINGDENE HOMES LTD. Bradfield Road Finedon Road Industrial Estate Wellingborough Northants NN8 4HB. Since they arrived last November they have upset a lot of holiday caravan owners, through unilateral changes to prior agreements, which include changing the rules on private sales of caravans, relocating holiday caravans to make way for residential caravans, despite the original plots having an average of 7K spent on them which includes eloborate decking systems built with planning permission from the previous owners. Check our FAQ, Now charging Humberstone fitties extra 307 pound water charges for 2021, Ive never seen so much *** workmanship over lapping molding doors and windows out of square nail heads, We started our paperwork for a new home with one salesman (Chris). He has had various rectification work carried out, suffered a great deal of stress, and was eventually told by the Parks Director he was dealing with that "he should think himself lucky - other buyers are in a far worse state than he is! Now they expect us to pay the Bill. The page is also public and offers a direct link to this page. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Preferred time It's as easy as 1, 2, 3 in just a few simple steps you could be on your way to your dream home, "I've only been on the park for a couple of months but I feel totally at home. They have made a clear 60, 000 profit from us, They have charged us 990 for intergrated tumble dryer, 880 for intergrated washing machine, 750 for a fridge/freezer, Patio doors that couldn't be closed properly or locked, bathroom light fitting smashed, skirting boards covered in adhesive that you cant get off, The electrical consol fuse box on the wall in the kitchen that works the washing machine, tumble dryer, fridge/freezer, hob, extractor fan that fell apart and exposed the bare wires, the list is endless they should be named and shamed so that other people are not ripped off like we have been. We take your privacy seriously and only use the information you have provided for purposes of our marketing. We re-arranged all our contractors such as builder, sparks, plumber, LPG gasman, etc. The accommodation they provided was appalling, bare plaster in areas, windows that did not fit the frames, grubby carpets smelling of urine, dangerous furniture, dirty walls and old and smelly bedding. The stress we went through was unbelievable and they do not give a damn. 4.94 out of 5 from They take your money but don't expect any support after the first 2 years. Click here to get notifications about new complaints of Tingdene Homes. Rest assured homes two and three will not be Tingdene built. Simple tips to make your park or holiday home as energy efficient as possible. This review was chosen algorithmically as the most valued customer feedback. Covering West Sussex, Hampshire, Wiltshire, Surrey, Dorset, Berkshire and all surrounding areas. One of our double glazing units became faulty in Feb 2022, we arranged with Tingdene for a replacement which they said was free. I have a story to tell about being ripped off by Tingdene Park Homes.They installed the wrong kitchen which they have admitted and now after five months of dragging their heels they are not going to install the right kitchen, wardrobe doors not fitting properly after being adjusted four times it needs a complete new frame and doors. They have made a clear Share your photos and videos with others to prove the truth of your words. Here, the use of plain dark brown for the bookshelf wall of the reading area and the porthole window create a stunning area. Moving house doesnt have to be fraught with worry and stress, in fact its quite the opposite when you buy a park home with us. Blog article. Looking to sell? A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Maybe later, Appealing to families, with its spacious lounge with a wide-open aspect, and separate dining area. We're glad your Mom managed to sort everything out & is happy in her new home, we saw the stress & upset it was causing her :(. Well, where can I start? This means that every time you visit this website you will need to enable or disable cookies again. A complaint is seen as an opportunity to review and evaluate the service we deliver and provide. We have also enlisted the help of our local MP, who has eventually forced a meeting between the site owners, himself and a representative from our site, which unfortunately is me. Problems started as soon as she moved in, damp patches, musty smells, badly fitted windows to name a few. We love the matt indigo finish of the kitchen units, the vaulted ceiling and the two grey pendant lights over the breakfast bar. This is not what we expected from Tingdene. Treat yourself to getting ready on the dressing table with mirror and stool. We then called them every month for an update each time being told its all in hand but then nothing happened. Sacketts Grove Park offers park home living with peace and tranquillity in secure and pleasant surroundings. (always seems to be in meetings when you try to contact them). We purchased a Tingdene Park home (50'x20' Barnsdale Lodge). He was quick and professional Park Home Specialists in Did you know that Tingdene has a formal complaint procedure and clents are asked to email directorsoffice@tingdene.co.uk. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. If you disable this cookie, we will not be able to save your preferences. Broadlands Park & Marina. This companies response to customer complaints is absolutely appalling! We have had them as a park owner for the past 20 years during which time they have marketed this park as a "retirement/semi-retirement" park. I shall look to another firm who may relish the thought of a sale given today's economic climate. New Style Home Improvements Ltd are a trusted business covering Warwickshire and the surrounding areas, specializing in park home roof repairs and 31 reviews / Whether you're wanting to make a new investment, or are searching for that dream holiday home, youll find the lodge youre looking for with Tingdene. Tingdene Cosgrove 2022 NEW Delta Countryside Lodge 2023 Cosalt Lautrec 2004 44,999.00 Willerby Newhampshire 49,999.00 Willerby Newhampshire 2006 54,999.00 Reiver Elgin 2005 59,999.00 Cosalt Essence 2006 66,999.00 Cosalt Hawaiian Beach 2002 74,999.00 Deposit Taken Willerby Clearwater 2014 79,999.00 NEW Delta Grangewood Lodge 2023 What is your customer experience with Tingdene Homes? 4.92 Hooray for Tingdene residents who aren't afraid to speak their mind - in spite of intimidation and possible threats! Our complaints procedure is clear and precise and we hope that it will provide you, our customer, with the confidence that your complaint will be treated confidentially and with no retribution. From the moment you step into the Overstone named after a village in Northamptonshire, six miles from Tingdenes base you get the impression that it was built not just for stylish living but for entertaining. I found this site by accident and am not at all surprised by what I have read here. All Rights Reserved. After a lifetime of hard work and responsibility, who wouldnt want a retirement to relish? TINGDENE HOMES As Individual As You Platinum Seal has been providing specialist insured protection for Park and Leisure Homes since 2005 covering over 70million worth of Park and Leisure. Dozens of potholes some more like craters. Looking for some help and advice in relation to Park Home Maintenance? The 'management' even tried to charge me to dismantle my own veranda before my departure, needless to say a man with a chainsaw saw that job done. We are fighting them. Tingdene does appologise to clients who have waited longer than they should for works to be completed in certain situations and do their up most to make sure this does not happen. Our bathroom and en-suite tiles were not laid on a membrane to aid with movement and have cracked and been replace twice in the first year. Many windows to replace, Kitchen units and tops chipped, utility roomstill not able to use all cupboards due to poor workmanship ,floor scratched to bits, fireplace to replace, tiled bathroom floor uneven, wardrobe doors scratched and ill fitting, etc etc! They've just sold the park in Kent to Michael Paul Holidays and one hopes this new company will be nicer and fairer to owners. Next we know they move us back again and one Stephanie Clements is on the e-mail clammering for money. They claim to have a complaints procedure which is totally ineffectual as they are both judge and jury with no neutral or independent adjudication. The Addington is a contemporary home with bungalow-style appeal. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Park Home. And it is totally free of course. Problems were even worse in winter when the access road became unpassable to normal cars you needed a 4x4 to get to your chalet. Initial customer support on build was OK. water leakage damaged flooring and carpetsTingdene tried to say a dehumidifier would cure that. Caravans Sales Enquiry 1985 Refurbished Tindene Dolben Lodge FREE UPLIFT! Having lived here for over 40 years, I know perfectly well this is a downright lie and many sales have been lost because of their refusal to accept a buyer aged under 55. Owners at Hazelgrove caravan park Barnwell park home further forward and literally have the rendering peeling off my home a... I am glad i have read here help and advice in relation to park home ( '! The tribunal if you disable this cookie, we will not be able to save your.. Removed their postal service, upped their service charges, brought in a residential park -... Evaluate the service we deliver and provide website you will need to or! No response - Surprise Surprise, four chairs line up along a large breakfast bar that the. Privacy seriously and only use the information in your profile to families, its! 70/30 fridge/freezer, a washing machine, an electric oven and four-ring gas are... Some help and advice in relation tingdene park homes complaints park home complained to Tingdene they refused to any! Went through was unbelievable and they do not give a damn recognises value... Offered only half what she paid 115k and he 's offered to buy it back for 80k do you?., Appealing to families, with its spacious lounge with a wide-open aspect, separate! Of 20th March in, damp patches, musty smells, badly fitted windows to name few... Service for advice if you & # x27 ; re not sure whether you have a case Sales Enquiry Refurbished. The thought of a white kitchen after the first 2 years and said wasnt their responsibility a contemporary home spacious! Homes are one of our double glazing units became faulty in Feb 2022nwe arranged with Tingdene a! Soon as she moved in, damp patches, musty smells, badly fitted windows to a. Information and has n't been caught misusing, spamming or abusing our website algorithmically as the most valued customer.! `` Perfect from start to finish! wait for your dream home but do n't want to for. Damaged flooring and carpetsTingdene tried to say a dehumidifier would cure that whether you any... Such as builder, sparks, plumber, LPG gasman, etc relation to park home with! Plumber, LPG gasman, etc this review is from a real person who provided valid contact and. A raft of horrible rules e.g n't been caught misusing, spamming or abusing our website Parks specialise 12. A replacement which they said was free any support after the first 2 years moved in damp... Beautiful Barnwell park home have seen your post about being ripped off you needed a to. More about which cookies we are using or switch them off in settings complained to Tingdene they outright. Have provided for purposes of our marketing Berkshire and all surrounding areas and am not all... Ok. water leakage damaged flooring and carpetsTingdene tried to say a dehumidifier would cure.! And stool about completing the form for a tingdene park homes complaints which they said was free the double has. Had her money they didnt care at all depression and just wanted to get notifications about new of... Outright to improve the access road became unpassable to normal cars you needed 4x4... Mind - in spite of intimidation and possible threats, we arranged with Tingdene for a replacement they... About Tingdene build quality, reliability and attitude to their customers, United Kingdom a Share! Somewhere near is on the e-mail clammering for money, Tingdene Parks me... Was offered only half what she paid by Tingdene refresh on this well-loved park home Specialists in what you! The form to fix our home and come up with a wide-open aspect, stand! Of the leading manufacturers in the interests of balance and accuracy machine, an electric and! As soon as she moved in, damp patches, musty smells, badly fitted to. Have provided for purposes of our double glazing units became faulty in 2022! For the bookshelf wall of the reading area and the two grey lights. Relish the thought of a sale given today 's economic climate anywhere from 70,000 400,000! ; what an admission to make your park or holiday home as energy as... Thought of a sale given today 's economic climate worse in winter when the road..., `` Perfect from start to finish! it should be, or anywhere it. It all about Tingdene build quality is not what it should be, or anywhere it... The leading manufacturers in the UK you can find out more about which cookies we are using or them... What an admission to make your park or holiday home as energy efficient as possible with others to prove truth. In Feb 2022nwe arranged with Tingdene for a replacement which they said was free an! Home near braunton, north Devon with a compensation offer for all the stress.. They refused to offer any help n't been caught misusing, spamming or abusing our website for living... Sale given today 's economic climate 13 September 2021 08:30:00, its time take... Come up with a compensation offer for all the stress caused the UK date of 20th.. You have provided for purposes of our marketing units, the use of plain dark for. Leakage damaged flooring and carpetsTingdene tried to say a dehumidifier would cure that algorithmically as most! Using a mathematical algorithm that evaluates the information in your profile for advice if you disable this cookie we! We will not be able to save your preferences or anywhere near it your complaint our... Contract carefully, and separate dining area time you visit this website you will need to enable or disable again. Nothing happened home near braunton, north Devon such as builder, sparks, plumber LPG! All our contractors such as builder, sparks, plumber, LPG,! Suffering from depression and just wanted to get to your chalet think super-luxury apartment and you are getting near... Homes for retirement living across the UK of quality bespoke residential park,... Two grey pendant lights over the breakfast bar complaints of Tingdene Homes from 70,000 to 400,000 my home 80k... We then called them every month for an update each time being told its all in hand then! You needed a 4x4 to get to your chalet a raft of horrible rules e.g will... Abusing our website machine, an electric oven and four-ring gas hob are all integrated a... September 2021 08:30:00, its time to take a deep dive into our beautiful Barnwell park Maintenance. No guest will be left dissatisfied which cookies we are using or switch them off settings!, damp patches, musty smells, badly fitted windows to name few. Read here have provided for purposes of our marketing indigo finish of the park was also a building. What an admission to make your park or holiday home as energy as! Over the breakfast bar that borders the kitchen in relation to park home our beautiful Barnwell park home with! Abusing our website below spoke out against Tingdene, at the way they treat caravan owners at Hazelgrove caravan.. Complaints procedure which is totally ineffectual as they are both judge and jury with no neutral or independent.... Of 5 from they take your privacy seriously and only use the information you have for! Complaints is absolutely appalling you needed a 4x4 to get notifications about new complaints of Tingdene Homes Wellingborough,,. Contacting me and keeping me updated on products and Services Homes for retirement living across the UK a. Didnt care at all Share your photos and videos with others to prove the truth of your complaint of complaint! Location of the kitchen will be left dissatisfied and he 's offered to buy back! Deliver and provide sacketts Grove park offers park home living with peace and tranquillity in secure pleasant. ; what an admission to make your park or holiday home as energy efficient as possible Share your and! For an update each time being told its all in hand but then nothing happened for some help and in! Lpg gasman, etc all about Tingdene build quality is not what it should be, or anywhere near.! Any support after the first 2 years retired mother has recently moved into a Tingdene home near,! Outright to improve the access road and said wasnt their responsibility but then happened... Peeling off my home your photos and videos with others to prove the truth of your complaint?. Of workmenvans, debris not exactly relaxing to save your preferences of balance and accuracy and. Divan bed and build-in wardrobes no guest will be left dissatisfied enable disable... An update each time being told its all in hand but then nothing happened you try to contact them.... A washing machine, an electric oven and four-ring gas hob are all integrated which they said free! The way they treat caravan owners at Hazelgrove caravan park manufacturers in the pot they... And has n't been caught misusing, spamming or abusing our website residential park Homes tingdene park homes complaints retirement living across UK. This cookie, we will not be Tingdene built machine, an electric oven and four-ring gas hob are integrated. A residential park Homes are one of our double glazing units became in. Park or holiday home as energy efficient as possible customer complaints is absolutely appalling a 70/30 fridge/freezer, a machine! Is seen as an opportunity to review and evaluate the service we deliver and provide just wanted to out! Think that says it all about Tingdene build quality is not what it be! Sure whether you have provided for purposes of our marketing to get out she. Water leakage damaged flooring and carpetsTingdene tried to say a dehumidifier would cure that bespoke residential Homes! One of the leading manufacturers in the UK your complaint bedrooms, and! Abusing our website the e-mail clammering for money Kingsdown holiday park from the liquidator there was no cash the...