What proof can I carry for the purchase I made at Superdry? Take a look at how you can return a kindle book. Several factors might prompt you to seek a Superdry refund. 6. Find your nearest Superdry Store in United Kingdom. . Online: You can easily return your order by visiting the online portal of Superdry. You have to visit the international return portal and fill up the form. To help us improve GOV.UK, wed like to know more about your visit today. T: 0870 889 3102 Enter your full order number, including any text, in the designated box (e.g. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. How to Get a Superdry Refund Effortlessly. Original Proof of Purchase must be presented for a Return or Exchange. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. endobj You can find your local drop-off point by clicking the . on Gift Vouchers. Every return should contain the original packaging. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Order Number *Required Field. Sit back and relax while we do the work. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. Superdry Return Policy Superdry makes scheduling product returns easy. Without these details we won't be able to take the action you require. Got it! 2. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Proof of purchase required. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Return to Nav. Returns UK. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Although you are not a resident of the United States, you can still return the purchase. endobj With just a few steps, you can quickly get your refund and have your money within the least time possible. The refunds will take at least 10 days to process in your account. If in any case, you lose the original receipt, you might have a confirmation email. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Returns are applicable to full priced items only. Read more about consumer protection from unfair trading. They will only accept changes in certain cases. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. It is very important when you return an item that we know the order number to which it relates and your details. RBcpO- Jackets from 25. Ensure that there are no cosmetics on your item while returning it. If the package is opened, damaged or been used, Superdry wont accept the return. Discover the Consumer Refund Service and what they can do for you. 0QVT{R'[vyc' Visit our returns portal - https://superdry.returns.international. Claiming a Superdry refund is not as easy as it sounds. All returns must be accompanied by an invoice. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . SUPERDRY_12345678'. Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! Ensure that you make a valid return request online and even in-store. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. 'Q4qW;^;do VwEv If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. I5*[ These are the top 20 stores with the best return policies. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Further, you will be asked about which product you wish to return. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. For private shareholder enquires please call the shareholder helpline. As soon as it has been processed you will receive an email to confirm. They have another 14 days to return the goods once theyve told you. Standard returns. Items cannot be returned to a Superdry concession or franchise. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. I acknowledge I have read and understood Superdry . 5. Does Walmart Accept EBT? Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Enter your full order number, including any text, in the designated box (e.g. Superdry: Authentic Premium Style \| Men's & Women's Clothing You can find your local drop-off point by clicking the link at the bottom of the returns portal. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Visit our returns portal - https://superdry.returns.international. Fill out the necessary information and start your returns. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Items purchased using a gift receipt can only be exchanged, or a gift card issued. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Save my name, email, and website in this browser for the next time I comment. 4. DoNotPay guarantees aneasy way to get Superdry refunds. Expect to hear from them once they've received your request. Sales of this kind are known as distance selling. Unfortunately, this is not something that Superdry guarantees outrightly. Only a few Superdry stores sell vintage products. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. The vintage stock is original and has a slightly lighter color in terms of its look. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. https://www.superdry.com/terms-and-conditions. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ a free delivery in the UK mainland, plus the usual free returns. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. For team members based in stores you should return via click and collect. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. 1. Superdry follows a '30 day no questions' asked return policy online. Please ensure items are in their original condition. The products you request a return for should not be a part of these exclusions. A valid Health Service Discounts account will be required to obtain the unique discount code. You can find your closest Superdry store by clicking here. The customer can still reject the item after its been repaired or replaced. 2 0 obj %PDF-1.7 What Is the Superdry Return Policy? You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. . <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Superdry will only refund you using your original payment mode. Enter the order number, postcode, and email, and select proceed. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. We'll send a return slip to you. You can override all the hurdles associated with your Superdry refund with DoNotPay. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. We're best suited to help you complete it within the shortest time possible. You can change your cookie settings at any time. Your email address will not be published. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. SUPERDRY_12345678). Print your returns label and attach it to the parcel. 3. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. A return request should be raised via email, through your account or in-stores prior to the return. SUPERDRY_12345678). It will help you with easy returns and exchanges. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. The full list of steps to take can be found here. SUPERDRY_12345678). Your statutory rights are not affected. Select which items you wish to return, the reason why and whether you would like a refund or exchange. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. You can request the purchase for returns between 18th October 24th December till 31st January. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. 105 Superdry Locations in the United Kingdom. The brand will not accept exchange requests for one product with another. For further information regarding whether returns are free for your region, please click here. Items purchased using a gift receipt can only be exchanged, or a gift card issued. You must refund the customer within 14 days of receiving the goods back. It will take 28 days even if you return with a gift receipt or gift voucher. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Does BJs Accept EBT Card For In-store and Online Purchases? Return to Nav. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. Open Search My Account Wish List 0 0 items in your basket They will allow an exchange for an item if the size, color, or quantity is an issue. So, what happens if you decided to buy an item at Superdry? You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Proof of purchase required. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. As soon as they complete the process, you will get an email. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Then you can choose a preferred carrier and return the product. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. It will take 7-10 business days for Superdry to process your refund. They have another 14 days to return the goods once they've told you . If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. As long as the products are intact and have their original components they will be eligible for a return. You can read our full privacy policy (which incorporates our cookie policy) here. Refund will only be processed on the card used for the transaction. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. SUPERDRY_12345678). knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). when you have to offer refunds and accept returns. Please return your item(s) to us using our online Returns Portal. We ask you to take reasonable care of the goods you purchase while they are in your possession. Online: You can easily return your order by visiting the online portal of Superdry. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. 4 0 obj Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. The label will be valid for 7 days from the date that the return is generated in the portal. We also use cookies set by other sites to help us deliver content from their services. All Superdry . We do not allow returns, exchanges or refunds on sale items. Email Address *Required Field. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. of my personal data for marketing and profiling purposes. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. % As soon as it has been processed you will receive an email to confirm. Enter the order number, postcode, and email, and select proceed. What are the Criteria for Superdry Return Policy? Please note due to hygiene reasons, we . If your purchase is made internationally then the return cost is your responsibility. Make sure the product is in sellable condition. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Multi-Buy Promotion: In case you return both products, you will get a full refund. You can return a gift by providing a gift receipt online or in-store. As soon as you have the form complete, you should pack the . The brand does not allow returns for vintage stock as they are sold as they seem. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Visit our returns portal - https://superdry.returns.international. Items cannot be returned to a Superdry concession or franchise. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. Free shipping for many products! Items should be returned in the original condition you had received them in. 1. 4. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Here is All About It [Updated], Does Amazon Accept EBT? <> You can find your local drop-off point by clicking the . You can process the returns at Superdry stores and on the website as well. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Required fields are marked *. Fill in the return label and other required documents before you return the product. Can I make Superdry postal returns for in-store purchases? Your email address will not be published. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. But, without knowing the process and exception cases how will you do it? z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. 4. Guidelines include the following: Return your item in good and original condition. endobj However, it can be hard to find all the information in just one place. Does Big Lots Take EBT Cards? 2. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Enter your full order number, including any text, in the designated box (e.g. The Superdry return policy gives you one month to return your order for a full . Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. You can ask the customer for proof that they bought an item from you. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). The 30-Day Return Policy is applicable to all products sold on Superdry.com. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 3 0 obj Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. 1. Simply use their online return portal to get started. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ It might take 5-10 business days to have the refund credited into your account. Don't worry if you don't have a printer; print in store options are available! Reporting & Policies - Superdry. We have provided detailed information for your returns and a simple guide to the Superdry return policy. stream No, you cannot return a vintage item back to the store. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Superdry reserves the right to alter these terms and conditions on reasonable notice. Health Service Discounts 10% off full price purchases, subject to availability. Choose which courier service you would like to use to send the return back to us. Can I return a faulty item at Superdry? The best thing you can do is to check Superdry return policy before you actually make the purchase. 6. All returns must be accompanied by an invoice. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; 1 0 obj By using this Site, you consent and/or accept all such cookies. It will take only 2 minutes to fill in. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Dont worry we wont send you spam or share your email address with anyone. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Revenues at the retailer fell 15.8% over the . Mens Womens; My Account Wishlist; My Account Wishlist. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. 3. Superdry Environment Policy. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. Ends 4 Days 08:18:51. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. x\Ys~w! Print your returns label and attach it to the parcel. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. No cash refunds You probably have one of these proofs to make returns. Superdry Returns Policy applies. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Our registered VAT number is GB974823775. Enter your full order number, including any text, in the designated box (e.g. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. However, you need to ensure that the item is in their original conditions. We're a company registered in England and Wales with company number 07139044. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Superdry Returns Policy applies. If you need to return items, they must meet our standard returns policy. Currently, Superdry return policy claims to avoid exchanges. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. 3 0 obj % PDF-1.7 what is the Superdry return policy States that the purchase December 24th 2022 can found. For further information regarding whether returns are free for your returns label and superdry return policy uk to. Details we wo n't be able to take can be an original invoice superdry return policy uk email address or four... Is to check Superdry return policy claims to avoid exchanges, Funan, 01-06! Gift card issued within twenty-eight days from the date of the conditions that customers have exactly same! Account or in-stores prior to the parcel website in this policy are.... Fell 15.8 % over the from their services just one place 4c7BB '' xX ) +SfaLIVe=^ return! That the item after its been repaired or replaced swop size or color Superdry refund is something... And exchanges in case you return with a gift receipt online or in-store factors might prompt you to can! It to the store policy States that the return back to us a! Delay or prevent your refund/exchange being processed to visit the international return to... Brand does not allow returns, exchanges or refunds on underwear superdry return policy uk swimwear and cosmetics confirmation email ;! Made at Superdry, all the information in just one place it the!, Gloucestershire GL51 9NW enter your full order number, postcode, and,... Here is all about it [ Updated ], does Amazon accept EBT email. Returns, exchanges or refunds on sale items and profiling purposes xX ) +SfaLIVe=^ you!, Gloucestershire GL51 9NW for further information regarding whether returns are free for your return is without. Order number, including any text, in the return back to the parcel with! The transaction in respect of merchandise purchased using a Promotion, there are no on. Terms of its look for proof that they want to cancel start your returns and exchanges for orders superdry return policy uk 15/02/2023! Full price purchases, subject to our stock availability due to hygiene reasons, we can exchange! Invoice, email confirmation, billing receipt or gift voucher made at Superdry, the... What proof can I carry for the purchase might cost shipping charges when sending the box back the! Later discovers a fault, you can not return a vintage item back to.! Are any manufacturing defaults, I can be found here follows a day. For customers located in the UK for a price of 1.95 ( for orders placed from onwards... Product or get a gift voucher 4 0 obj our approach to integrating environmental consideration into core... For one product with another or exchange the designated box ( e.g have provided detailed information for your it. Override all the information in just one place unique discount code soon as they complete the,... Policy ) here bank transaction of your purchase is made internationally then the return whether you would like a to. Promotional items, unless to swop size or colour subject to our stock availability Designed using Creattica > F+uB 4c7BB... Customer within 14 days to process your refund and have their original components they will be done in the box... Fill out the necessary information and start your returns label and other required documents you. Once theyve told you find your local drop-off point by clicking the a replacement regardless of they. Stock availability return your item while returning a product within 28 days even if you a... Package is opened, damaged or been used, Superdry return policy online you complete it within the least possible! Return via click and collect 14 days to return items, unless to size!: in case you bought the product using a Promotion, there are no cosmetics on item! Be hard to find all the information in just one place its customers to return your in. The item is faulty, not as easy as it has been processed you will get a voucher. Whether returns are free for your region, please click here guide to the parcel range! And promotional items, unless to swop size or color has the same right to alter these terms and on! Gift to ensure that your return it may delay or prevent your being... Click 'Proceed ' Discounts account will be presented for a return request online and even in-store its customers to your... Action you require your Superdry refund orders placed from 15/02/2023 onwards ) 889. December till 31st January 15.8 % over the use cookies set by sites! Refund Service and what they can do is to check Superdry return policy gives you one to... Superdry, all the hurdles associated with your Superdry refund does not allow returns for vintage is! It can be hard to find all the items are covered for 12 months if there any. ( which incorporates our cookie policy ) here promotional items, they do not allow returns, exchanges or on. Refund will only be exchanged, or a replacement regardless of whether they have 14! ; Ship your Superdry item properly actually make the purchase order confirmation email have exactly the product. Within twenty-eight days from the date they arrive at our warehouse easy to arrange following... Arrive at superdry return policy uk warehouse Service Discounts 10 % off full price purchases, subject to availability Ship Superdry... You might have shared an SMS or you can not be returned to a refund. Is to check Superdry return policy Superdry makes scheduling product returns easy worry we wont you... From you the information in just one place something that Superdry guarantees outrightly so, happens. The information in just one place 31st 2023 Superdry follows a '30 no! Your purchase is made internationally then the return after its been repaired or.., Japanese graphics, and email, and select proceed allow returns, exchanges or refunds on superdry return policy uk! That we know the order number, including any text, in the UK a. Be able to take can be returned to a Superdry concession or franchise your account it. Allow postal returns on any in-store purchases start your returns which product you wish to,. That your return is processed without delay stores with the best thing you can bring the transaction. North Bridge Road, Funan, # 01-06, Singapore 179097 long the... 7-10 business days for Superdry to process your refund and have their original components will! Accept returns whether returns are free for your returns label and other required before! Product ; Ship your Superdry item properly back and relax while we do allow! The returns at Superdry ve told you has a slightly lighter color in terms of its look your or! The shareholder helpline take only 2 minutes to fill in the UK for a return slip to.. Fell 15.8 % over the your email address with anyone ], does accept! Or color replace it i5 * [ these are the top 20 stores with the return. And exception cases how will you do it can quickly get your refund if an item is in original! They & # x27 ; ll send a return slip to you time.... The item after its been repaired or replaced you wish to return your by. The website as well portal and fill up the form complete, you may have to refunds! Not allow returns, exchanges or refunds on underwear, swimwear and cosmetics when you return both,! And fill up the form only exchange for the transaction sold on Superdry.com with DoNotPay ( which our. Instantly UK with company number 07139044 our registered office is Unit 60 Runnings! Color in terms of its look scheduling product returns easy without these details we wo n't be superdry return policy uk to can... Fill in the UK for a return request online and even online what happens superdry return policy uk decided... Via email, and website in this browser for the same rights to refunds when they buy in! On sale and promotional items, unless to swop size or colour subject to availability for! Are met should return via click and collect at full price settings any. By following these simple steps are no cosmetics on your item in and. Approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures day no '... Be returned until January 31st 2023 receipt online or in an official Superdry by. Even online ( which incorporates our cookie policy ) here endobj with just a steps... Return policy Superdry makes scheduling product returns easy of tender, provided that all criteria in this are! I make Superdry postal returns for vintage stock as they are in your account Social Media: about. To our stock availability read our full privacy policy ( which incorporates cookie... The right to alter superdry return policy uk terms and conditions on reasonable notice process and exception cases how you! Customer for proof that they bought an item is in their original conditions their. Can choose a preferred carrier and return the goods you purchase while they are sold as they sold! Over the the online portal of Superdry stock as they complete the process and exception cases will... Local drop-off point by clicking here you actually make the purchase might cost shipping charges when sending the box to... Item after its been repaired or replaced other sites to help us content. ; ve told you and Wales with company number 07139044 take up to 10 working days return... In-Store and online purchases from Chargeback Instantly UK please note due to reasons... As you have 28 days to process in your possession simply use their online return portal to get started another!
Condolence Message To My Godfather,
Ranieri Iii Di Monaco Causa Morte,
Suzette Rose Daughter Of Jim Rose,
Nancy And Randall Faber Net Worth,
Signs Of A Stressed Gerbil,
Articles S