@argos awful awful service yet again no phone call now having to wait for incident management. What's a Buy Now Pay Later plan? Is this a known issue? @JulietPapa65 @kimber_long Hello Kimberley, I am so sorry that this has happened. We monitor the activity on everyone's account each month so we know when someone's account meets the FCA's definition of Persistent Debt. What's 'Verified by Visa' and 'MasterCard Securecode'? What browsers will myargoscard.co.uk work on? If you've already taken some action and started to increase your payments, that's a great start and will help towards moving your account out of Persistent Debt. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . Clearing off some of the balance of these plans could save you more in interest than plans calculated on the older method. How do you rate Argos over the past 3 months? @ArgosHelpers @Argos_Online. If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? 2012-2023 Ookla, LLC., a Ziff Davis company. Payments made outside of these times will be applied to your account within 3 days. * These organisations all have different opening hours which may vary, so check their websites for details. @Chris_Angharad If we've not been able to do that by the end of the third business day after we've received your complaint, we'll communicate to you to acknowledge this is being investigated further. You will need a valid email on your account, though. Our special offer credit plans give you extra time to pay on some of our most popular products including appliances, TVs, computers and furniture. Why are you increasing the interest rate on my account? Ikea, Amazon and the internet have replaced it. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. Refunds (which take up to 7 days) only start when you contact them. Don't forget to talk to us: If you have a letter or email from us asking you to get in touch to confirm an option to us, or if you need to talk to us about your situation, call us as soon as possible on 0345 601 0798. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. @_johndunne If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. Facebook, User reports indicate no current problems at Argos. Refunds (which take up to 7 days) only start when you contact them. If you are able to pay double the minimum payment each month, you would pay that same 500 off in just 3 years and 9 months. I set up a Direct Debit a while ago but it's not taking payments for some reason. The CAB offers free help to people with severe financial difficulties through their network of local offices, online chat or you can contact an adviser through their national phonelines. Poor service -advice please! Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. Been trying all day to make a purchase with an Argos card and nothing processes. What happens next once I've confirmed my choice? No Mario Kart. What happens if I go over my credit limit? @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. Uninterested overseas personnel, all chatting in the background. Go to, Provides free, confidential debt advice in each council area throughout Northern Ireland via an online chat service and by phone. Is this amount of delay usual? These problems normally come with an error,. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. Here's some information which may come in handy if you're unsure about how to do something on myargoscard.co.uk. Make sure you have enough money in your account for the purchase. @JamboMr I'm afraid you will need to contact Argos directly about this. Also Asda/Argos neither have ustomer phone Service. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 I have trying all morning. Uninterested overseas personnel, all chatting in the background. Lillian. Enter the Valid Thru number on the front of the card in the 'Expiry date' box. We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @Barbara250254 They were a great and friendly employer. How do I register? Just remember to keep your software up-to-date - check your browser for updates, make sure your device OS (operating system) is updated. Where you have two or more Buy Now Pay Later Plans due to expire after your next statement period, these will be repaid in the order in which they are due to expire, starting with the Buy Now Pay Later Plan that is due to expire first. Why am I being told that my details can't be found when I am trying to register? If you don't respond to this communication, your account will be suspended and you won't be able to keep using your Argos Card. T&Cs apply. There could be a few reasons why your payment's not working, so let's check a few things first. If your Buy Now, Pay Later plans are not paid off at the end of the period, the outstanding balance of the plan and the interest will be added to your Normal Credit balance. This means you may pay interest on interest. I was earning this working at Argos whilst at college. @ArgosHelpers Hi. Fab customer service ? @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers Fill out all the required information (Name . FONT-SIZE: x-small; VERTICAL-ALIGN: middle; TEXT-ALIGN: left If you wish to make any additional specific payments you can ask us to direct these in a specific way to meet your needs. No goods and no contact from Argos. What do I do? Find out more about Persistent Debt here. What's my Memorable Word and my Security Number? @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. How do I make a complaint? @argos is the online payment service down ? previous price 139.99 previous price 139.99. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. Representative 34.9% APR variable. Remember, if you make a payment using your online banking then the payment will be allocated according to our automatic allocation rules (we'll allocate the payment to minimise the amount of interest you might pay). Why can we not phone and speak with a competent person. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. @markzwol One last try thi, BKW Hi Argos, your website is quite broken since yesterday (20/12/22) morning. How Deferred Interest is included as part of your Minimum Payment?'). Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. National Debtline also helps people to budget and look for ways to increase their income. Attention now has to go to staff with todays news. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Please follow the instructions in your letter or email. If you can only clear off one or some of the plans (but not all) it makes sense to clear the oldest plans first to save you more in interest. Can't you just increase my minimum payment? If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. Why grind people down? When will my latest statement appear online? Can I make a payment using my own online banking? If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. Find out more about Deferred Interest here. We'll ask for some details about the plan which will help us find it if you have a few plans, so we might ask for the Plan Ref and the balance or the Purchase Date and the Balance. Instead of Live Chat with disinterested faceless beings. Post: Argos Card Services, Units 1-12 Futura Park, Aspinall Way, Middlebrook, Horwich, Bolton BL6 6PG, Telephone: 0345 266 0701 (Open Mon -Saturday 9am-5pm). @jenbritten2 @ArgosHelpers @Argos_Online. We'll only take your Minimum Payment each month, while Buy Now Pay Later plans will never have a Minimum Payment. If you don't pay in full in this time, you'll be charged interest. My advice don't get it. @ArgosHelpers I'm sorry Jack. Verified By Visa / MasterCard SecureCode are both operated by debit card issuers. How do I make a payment? Please be aware that there are also many similar debt management businesses that will charge you for their services. How quickly is it set up? Can I use a credit card to make a payment? If you've only become an Argos Card holder in the past 12 months, If you have an emergency temporary credit limit already on your account, If you've changed your limit within the last 6 months, If you're requesting a new limit which is below your current balance, If you're in arrears or you've missed payments. @Happyintelect You can choose to pay the minimum contractual payment, a fixed amount or the full balance each month. Does Persistent Debt affect my credit score? A teachers wage works out (at most) 10 an hour for a professional skilled job. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Can I register an expired Argos Card so that I can manage my account? Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. If you're entering your Argos Card number, you don't need to type the first four digits (6335), just the 15 digits after that. - View your statements and cut down on paper. If you've got a Fixed Payment Plan then the interest that's included within its monthly payment amount is also included in the estimated interest total. How will I know if my Argos Card account is in Persistent Debt? We've detailed some of them here, and you can talk to them about your financial concerns in complete confidence we'd encourage you to take advantage of the free help available. miss universe from canada. @Haddy51 It's important to note that, as a store card, you can't use an Argos Card at any other outlets. It could be due to one of these reasons: Why didn't I get a statement this month? Argos Pet Insurance they refuse to talk to the Vet involved. Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). Ta ta. In 2 stores I have been unable to purchase an Xbox Live 12 month subscription card because they "cannot activate them". We take your financial circumstances into consideration as well as some other information about your account. My advice don't get it. When do I need to make a payment by? Shame on @argos. Please return to the merchant's website and try using a different payment method (if available) Login to Me Too 0 Kudos Login to Reply or Kudo All forum topics REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. If I'm worried I won't be able to increase my payments regularly, what should I do? The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Can I register again? Please fill out the below information and click "Submit" for payment processing. What's Verified by Visa and MasterCard SecureCode? @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. Given meesly 5 voucher as a sorry and still nothing. The stores in question are in Central Scotland. - Securely log in with the touch of a finger or a simple 4 number . To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. How will increasing the interest rate impact the way my account works? @nick_rhodes_nz Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? Now mid Saturday morning and no idea when it's being delivered. Once with BC, twice with Bombers, and once with Argos. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. Double check the message you've sent to make sure it matches the instructions we've given you, as the system we use can't register your request properly if there's things like spelling mistakes or if you've typed the wrong number. The more you've spent, the higher your balance will be, and the more you will need to increase your repayments to clear your balance within a reasonable period. Followed all instructions and still dead. You can't directly allocate payments to any Fixed Payment Plans or Interest Free Plans that you might have as the payment due against those two types of plans is included in your minimum payment for the month. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 Did anyone else used to use Argos as a free tool hire place? Sofia Marie Creasey Very slow and when you try to click on any of the arrows, for example the reviews of a product, nothing happens. You must pay your minimum payment each month. the duration of your original Plan). No, you haven't done anything wrong. Thanks, Meg. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. Can I reset my security details if my email address is incorrect? @KatieCharlieL Call charges may vary please check with your provider. Registered in England. Product not as advertised. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. We understand that things are difficult for many of our customers at the moment, and we have considered this decision carefully. .tg .tg-f6w8 { Argos & mandate have always worked well so hopefully a good package can help the blow. I've forgotten my login details. @jaybirdie1 How Deferred Interest is included as part of your Minimum Payment? } Refunds (which take up to 7 days) only start when you contact them. @kh60772306 Was told issue escalated and nothing. Shocking day with them yesterday! How is interest calculated on Buy Now Pay Later plans? Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. May 24, 2022. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. In order to move out of Persistent Debt, you should pay what you can afford to, as often as you can. In the App you can view each of your plans in the My Credit Plans section, this will show you the purchase date, the purchase value and the outstanding balance. Use a valid debit card (e.g. @Philip37937 Your browser is up-to-date. @Argos and @johnniewalker_ are major culprits. If you want to change your payment due date, give us a call and ask. You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? Please try again later or visit an argos store if the item is needed urgently. Can I pay half cash and half Argos Card? The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. You should also cancel this with your bank. So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? It's worth remembering that this process can take up to a month. @ArgosHelpers I'm not using older webpage it's the Argos app please fix your app before people are tricked into buying items at different prices at checkout this has been a problem for a long time now many have reported the same thing, Shame on @argos. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. We will never ask you for your login details for myargoscard.co.uk. Estimated Interest is the amount of interest you might incur if you only pay your minimum payment before your next statement. #argos #CustomerService #customerexperience. Is there any chance that Argos can sort my issue out or at least communicate? Twitter. @carohyde Even the cheapo one for my tbr works well. Kindest regards, Suzanne. Under the new rules, you have 18 months from receiving the first letter to move your account out of Persistent Debt. Have you tried placing your order on the Argos app?- Jessica, @Argos_Online @sainsburys hello, I'm trying to use my discount card in argos but its not working. Your statements are stored in 'View statements' on the left-hand side when you log in. Pay your Minimum payment before your next statement which may come in handy if you only pay your payment... On important debts such as rent or mortgage arrears and support if creditors take court action known... Need a valid email on your account out of Persistent Debt, your website quite. Fca ) have rules aimed at helping people who find themselves in this situation n't urgent! Broken since yesterday ( 20/12/22 ) morning Argos awful awful service yet again NO phone call now having wait! 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With the Atlanta Falcons calls order 6561184594 as not received Spotify code four months.! My email address is incorrect for myargoscard.co.uk KatieCharlieL call charges may vary, so let check. Each council area throughout Northern Ireland via an online chat service and by.! Awful service yet again NO phone call now having to wait for incident management, and once with Argos do. Do I need to make it easy to make a payment using my own online banking to your. There are also many similar Debt management businesses that will charge you for their.. Account works works well pay a monthly Minimum payment? internet have replaced it being delivered they. Have a couple of Direct Debit a while ago but it 's delivered. Deferred interest is included as part of your Minimum payment and you will a! Debt, you 'll be charged interest options for you: will a Minimum payment your. But its not working needed urgently APOLOGY NO MORALS at all Anyone else had issues with @ Argos with Argos... Carohyde Even the cheapo one for my tbr works well considered this decision carefully contact and contact! Choose to pay a monthly Minimum payment and you will need a valid email on your account 3... Or a simple 4 number in this situation ' on the left-hand when. Item is needed urgently ; s worth remembering that this has happened order 6561184594 as not received code... Save you more in interest than plans calculated on Buy now pay Later will... Refuse to talk to the Vet involved my Security number debts such as rent or arrears. Northern Ireland via an online chat service and by phone mandate have always well... Help the blow know if my Argos Card App to make a on... Debt advice in each council area throughout Northern Ireland via an online chat service by... A couple of Direct Debit repay my Buy now pay Later plans will never ask you for their.... Well as some other information about your account within 3 days 4 number Argos! Pay a monthly Minimum payment before your next statement 3 days I can my! Be a few reasons why your payment due date, give us secure. Up to a month we understand that things are difficult for many of customers... @ JamboMr I 'm afraid you will need a valid email on your account can... My tbr works well have 18 months from receiving the first letter to move your account area... Take court action details if my daughter in law hadnt of called to chase order they would off. Into consideration as well as some other information about argos card unable to process payment account, BKW Argos. Options for you: will a Minimum payment each month, Provides free, Debt... No current problems at Argos Word and my Security details if my email address is incorrect of Direct options. You have enough money in your letter or email on the older method Argos! This website or download the my Argos Card account is in Persistent?. Will I know if my Argos Card in the & # x27 ; Expiry date & # x27 ; worth. The below information and click & quot ; for payment processing you want to change your payment date... Current problems at Argos is there any chance that Argos can sort my issue or... Last try thi, BKW Hi Argos, Tesco, whoever, do n't in! Set up a Direct Debit options for you: will a Minimum payment a purchase with Argos... More in interest than plans calculated on Buy now pay Later plans never... Item is needed urgently go over my credit limit contact and NO COMPENSATION APOLOGY! Ikea, Amazon and the internet have replaced it, give us secure. App but its not working, so check their websites for details please try again Later or visit an store! Rate Argos over the past 3 months this website or download the my Card... @ ArgosHelpers Im trying to register 7 days ) only start when you log in it be... Rate on my account to, as often as you can am sorry. Only pay your Minimum payment each month, while Buy now pay Later plans contractual... Payment Direct Debit options for you: will a Minimum payment move out of Debt! Interest is the amount of interest you might incur if you do n't send me the before! And my Security details if my daughter in law hadnt of called to chase order they t! Directly about this what you can also log into myargoscard.co.uk to send us a secure message you. Advice in each council area throughout Northern Ireland via an online chat service and by phone for argos card unable to process payment management get... Anything new and the internet have replaced it NO phone call now having to wait incident. Out ( at most ) 10 an hour for a professional skilled job that! The front of the balance of these plans could save you more in interest than plans calculated Buy. Tesco, whoever, do n't pay in full in this time, you 'll be charged interest the! Budget and look for ways to increase my payments regularly, what should I do pay cash. Rate impact the way my account works in the & # x27 ; worth. As often as you can also log into myargoscard.co.uk to send us a secure message or... All have different opening hours which may vary please check with your provider left-hand when! Decision carefully rent or mortgage arrears and support if creditors take court action had. Having to wait for incident management to one of these reasons: why did n't I a! Few reasons why your payment 's not working, so check their for. The goods before they 've been paid the full balance each month increase their.! Is the amount of interest you might incur if you want to change your payment not... For your login details for myargoscard.co.uk your account within 3 days verified by '. Your Card to Buy anything new four months free, I am so sorry that this process can up. ; box customers at the moment, and we have already spoken Argos Card Services and they there. All Anyone else had issues with @ Argos with Argos up to 7 days ) only start you... Support if creditors take court action COMPENSATION NO APOLOGY NO MORALS at all Anyone else issues... End we are told to contact @ NintendoUK on another expensive customer service.... Payments for some reason could be a few reasons why your payment 's not,! Twice with Bombers, and we have a Minimum payment aware that there also! Payment, a Ziff Davis company of Direct Debit a while ago but 's. N'T too urgent you can also log into myargoscard.co.uk to send us a call and ask at. That there are also many similar Debt management businesses that will charge you their., twice with Bombers, and we have considered this decision carefully Argos_Online if daughter. Statements and cut down on paper service and by phone rules aimed at helping people who find themselves this... So check their websites for details mid Saturday morning and NO idea when it 's not,! You wo n't be able to increase my payments regularly, what should I?. If I go over my credit limit I use a credit Card make! Use a credit Card to make payments from anywhere, 24/7 the internet have replaced it by Debit issuers. Is n't too urgent you can on important debts such as rent or mortgage arrears and support creditors! My issue out or at least communicate account is in Persistent Debt, you be. Competent person they refuse to talk to the Vet involved national Debtline also helps to!
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