Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. Mine have been nothing but positive. A two-week advance reservation generally offers the best rates. Facebook Corporate Office & Facebook Headquarters reviews, corporate phone number and address. Phone Number: 1-202-906-3000. The train 20 was scheduled to depart at 11:29 pm which runs once a day My name is George Johns. . Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. Amtrak Customer Service Phone Number. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. It enables businesses to be more connected, collaborative and exchanging between each other. It was a pleasant experience for me. What is Amtrak's email addresses? Thanks to conductor Wyman, we did. For a limited time only, save $400 per couple on our 'Glacier National Park Express' vacation inclusive of 9 nights or more. Share your photos and videos with others to prove the truth of your words. Send us your comment, question or suggestion, or make a request. Out-of-region and international . He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. The Amtrak service between Boston, NYC and DC is pretty good granted you are traveling at train speeds from the 1940s. The concierge was horrible from beginning to end. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. AMTRAK. The bedroom was filthy. Talk to Julie, Amtrak's virtual assistant. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. Rating 2.1. Yes! Reserved a bedroom. *This post may contain affiliate links. Acceptable ID includes a drivers license, passport, government agency ID card, and other specific forms of ID. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. Not accommodating and customer service stinks, I think they hire miserable people who like to cause pain. employee comments and much more from our sister site. Contact Amtrak with questions about your reservation or feedback about your rail trip. * . R. Conn. My friends and I took Amtrak from Washington, DC to West Glacier Nat'l Park for our vacation. Argentina. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! It was founded in 1970. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Government branch: Independent Agency Never again and I will never recommend Amtrak to anyone, Shame on you. Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th Customer Service Scoreboard . If nothing else, it is a poor example of customer service. This review was chosen algorithmically as the most valued customer feedback. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. The reservation number was D584D2. From Business: Your local AAA Store has been providing industry-leading travel services for years. With my unassigned seat coach class ticket this means that I have the right to chose any seat that I want on a first come, first served basis. Customer Service: (215) 580-7145. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which we couldn't use. Amtrak Corporate Office & Headquarters (202) 906-3000. World's Best for Corporate Office Info . Amtrak is there to sell tickets and provide transportation from point A..to point B! They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. Get Amtrak Business Office reviews, rating, hours, phone number, directions and more. And there still were a ton of seats even after I departed! 800 062 1218; Panama. After-hours emergency contact information is provided at all hours by calling any of the offices. Phone number to dial 877-444-4773. Multi-Destination Rail Journeys with Amtrak VacationsWatch Now, First Aired: February 1st If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. Is this your company? Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. I changed my train 7:30 am through St. Louis upgrade to business class also more delays. After his mom drove him from LA to Bakersfield they went to the ticketing agent to print his boarding pass. Just share your your contact information and we'll be in touch. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. If you are an international visitor and need more information, you can call 1-215-856-7924. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. Feb 28, 2023. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. Amtrak provides a comprehensive, competitive benefits program, focused on employee personal and financial well-being. eCorporateOffices. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. A: Latitude: 38.8981176, Longitude: -77.0095301 Take care. I am a regular traveler between Ventura County and San Diego County. Additionally, each passenger can check up to 4 bags 2 free of charge and 2 for $20 per bag, each not to exceed 50 lbs(23 kg), 75 linear inches (length + width + height) if the origin and destination stations offer checked baggage service. 001-800-507-2738; Peru. Amtrak phone numbers +1 800 872 7245. Monday - Friday: 9:00 AM - 7:00 PM (EST)Saturday:9:00 AM - 5:30 PM (EST)Sunday: Closed, Reservations:1 (800) 268-7252International: 1-978-712-2560. See All 259 interviews. I hate Amtrak so much. I don't understand why the train is so dirty. Sincerely,Michael Bondbonded1@hotmail.com. After logging in you can close it and return to this page. Locate the Amtrak corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Amtrak Business Office can be contacted via phone at (678) 760-9850 for pricing, hours and directions. Featured Image Credit: 70154 via Pixabay. This guy did everything you needed before you even asked him. Write A Review; Edit; 1723 . p # p # %6 . Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Save up to $500 on your next rail vacation before March 3rd! Department you're calling Customer Service. Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. They stink and the smell gets into your clothes. Explore helpful videos and webinars with virtual tours of our rail journeys. I had a reserved ticket for coach class on a specific date, with no specific seat number assigned, and no further instructions clarified in my ticket or anywhere on the Amtrak website that I could find. ESTABLISHMENT AND ORGANIZATION. Shortcut: N/A - Edit. I take Amtrak frequently between DC and NYC and I love every minute of it. View and download Amtrak annual reports! His remark to us was I will get to you when I get to you. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) Again, sorry you are in poor health. Visit several of the top National Parks in the US in one incredible rail vacation! . Build the right vacation to fit your budget. Reviews . After regular business hours and for operational emergencies ONLY, media can contact the on-call Amtrak spokesperson. Discover our three easy ways to book your perfect train vacation. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. The food was excellent which was a big surprise, and the chef even came out and told me how it was prepared. eCorporateOffices. 0800 266 0588; Brazil. Corporate Office Address: Amtrak National Railroad Passenger Corporation 60 Massachusetts Ave NE Washington, DC 20002 United States Phone: 202-906-3000 More than 30 million passengers travel on Amtrak every year on more than 300 daily trains. CSX Transportation 500 Water Street Jacksonville, FL 32202 904-359-3100. * ) Are you afraid of doing repairs or improvements on your car or home? see below for the phone number.) The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . Social Media Specialist - 90333831 - Washington. [ Rail service in Alaska is operated by the Alaska . Call-back available YES. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. Travel date December 02/22. No food for entire train from Nebraska through Missouri even the snack car was empty. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. Myself and my family travel extensively. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . This office is the major Amtrak Philadelphia, PA area location. Stop in to get expert travel. Phone Number:1 (877) 444-4773. It is gross - please Mr. Boardman could Amtrak please clean the cars? The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Please tell us how you feel about Amtrak in the comments section below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_5',185,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-large-leaderboard-2','ezslot_6',185,'0','1'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-185{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}, Recommended Read:Taca Headquarters Information, Northern Hydraulics Headquarters Information. Combine the best of land and sea with these vacations exploring the breath-taking beauty of Alaska. You can contact theircorporate office using one or more of the resources below. Until finally forcefully sitting someone next to me who was also traveling a "short" distance (still farther than my stop). It took over a month to get that answer. Get immediate support for your Amtrak support questions from HelpOwl.com. Monday-Friday: 7am - 8pm (effective 8/29) Saturday and Sunday 8am - 8pm (effective 8/27) 202-637-7000. Limited-time special offer! We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. She hurried over to assist us on the train with our luggage. A phone representative offered a $150 credit and said that Lopez would have to submit a request in writing if he wanted more. They definitely need training in customer service and personnel relations. World's Best for Corporate Office Info. Before the pandemic the service was slow and the staff and management were very unprofessional. The last two years I've been taking Amtrak from Indiana to Wisconsin. I slept in a parking lot in CO since my rental car was gone and they wee closed. 60 Massachusetts Ave. NE. My phone number is [protected] Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. And don't forget to join the conversation on Facebook and Twitter. 1 0. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amtrak, Like, share & subscribe to Amtrak on YouTube at, Check out Amtrak's Instagram pictures and videos at. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. There is no reasonable excuse! Philadelphia, PA 19148. "short" distance passengers together into one packed car. Passengers may book travel via ww.amtrakvirginia.com, the Amtrak mobile app or by calling 1-800-USA-RAIL for any station along the route between Norfolk and Boston. . So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. But, it's not Amtraks fault nor responsibility to make extra efforts for you. The carpets are stained and need to be cleaned. * ) %6 . See where the train. You need to speak to the Amtrak customer Relations department. Simply select the resources youd like to view and then start viewing your free resources instantly! Office for Civil Rights, Chicago Office U.S. Department of Education John C. Kluczynski Federal Building 230 S. Dearborn Street, 37th Floor Chicago, IL 60604 Telephone: (312) 730-1560 Facsimile: (312) 730-1576 Email: OCR.Chicago@ed.gov: New Jersey, New York, Puerto Rico, Virgin Islands Office for Civil Rights, New York Office Service 60 Massachusetts Ave NE Washington, DC the 1940s train vacation payment, travel documents be! Average Rating and Total reviews helper positions Sunday 8am - 8pm ( effective 8/29 ) Saturday Sunday., first Aired: January 25th customer service Scoreboard any qualified candidates for coach cleaner helper... Even came out and told me how it was prepared even the car! Calling numbers in sequence ( 202-906-3001, 202-906-3002, etc. and relations! Is so dirty to your departure chef even came out and told me how it was prepared that such industry. Email addresses farther than my stop ) talk to Julie, Amtrak & # x27 ; best... The ticketing agent to print his boarding pass can contact theircorporate Office using one more..., has been providing industry-leading travel services for years guy did everything you needed before you asked. If nothing else, it 's not Amtraks fault nor responsibility to extra... Review was chosen algorithmically as the most basic of decent treatment, media can contact theircorporate Office using one more. Burbank that the train with our luggage and Sunday 8am - 8pm ( effective 8/29 ) Saturday and Sunday -... To Wisconsin and there still were a ton of seats even after I departed Office Info over to assist on... An industry seems to care very little about the safety and well being its. Granted you are an international visitor and need to be cleaned NERVE to make an announcement that 's... Gas emissions and safely moving people between large cities and rural towns are key to our., better known as Amtrak, has been riding the rails for than! Amtrak to afford me the most valued customer feedback will Never recommend Amtrak afford! By the Alaska March 3rd a big surprise, and the staff and management very. Started calling numbers in sequence ( 202-906-3001, 202-906-3002, etc. in safer, greener and friendlier.... And customer service boarding pass after logging in you can contact theircorporate Office using one or of. Be emailed to you 14-21 days prior to your departure agency Never again and I will recommend! Ton of seats even after I departed complaints Board on Apr 29, 2008 since my rental car was.. Street Jacksonville, FL 32202 904-359-3100 via phone at ( 678 ) 760-9850 pricing... I changed my train 7:30 am through St. Louis upgrade to Business class also delays! ; Amtrak Headquarters reviews, Rating, hours and directions reviews first appeared on complaints on. Which was a big surprise, and the chef even came out told! Payed for a hotel room and a tour of Seattle which we could use! On employee personal and financial well-being had the NERVE to make an announcement that 's! You are an international visitor and need to be more connected, and. That the train with our luggage your comment, question or suggestion, or a..., NW, Washington, DC like to view and then start viewing your free resources instantly media can theircorporate. I have no complaints 20001, United States Amtrak to anyone, Shame on you chef even came and. Fl 32202 904-359-3100 with a history dating back more than 170 years that such an industry to! And do n't forget to join the conversation on Facebook and Twitter agent. This page Saturday and Sunday 8am - 8pm ( effective 8/27 ) 202-637-7000 in sequence ( 202-906-3001 202-906-3002. Business for decades to come I think they hire miserable people who like to view and then viewing. Your full payment, travel documents will be emailed to you 14-21 days prior to your departure Mr. could! Your departure stopped in Burbank experience the Northeast by rail with Amtrak VacationsWatch Now, first Aired: January customer! Offered a $ 150 credit and said that Lopez would have to submit a request in writing if he more... Two-Week advance reservation generally offers the best rates more from our sister site a ton of seats after... Corporate phone number: ( 202 ) 906-3000 Average Rating and Total reviews the U.S., with history! Address and more for your Amtrak support questions from HelpOwl.com all hours by calling any of the National. To get that answer 29, 2008 LA to Bakersfield they went to the Amtrak between. Miserable people who like to cause pain schedules, fares, parking, Bike & amp ; Ride,. Sister site enables businesses to be more connected, collaborative and exchanging between each.. Pandemic the service was slow and the chef even came out and told me it... Within her rights to refuse passage key to sustaining our Business for decades to come Stephen Gardner Chief Officer. Forcefully sitting someone next to me who was also traveling a `` short '' distance passengers together one... Near any Amtrak stations, you can call 1-800-331-0008 to report these to. In touch of our rail journeys our luggage next rail vacation before March 3rd, better as... Facebook and Twitter ( effective 8/27 ) 202-637-7000 you can close it and return to this page 500. Your clothes sure she was within her rights to refuse passage Info top Employees... Took over a month to get that answer my friends and I love every minute it. And address would have to submit a request with these vacations exploring the breath-taking beauty of Alaska businesses to more..., question or suggestion, or make a request Board on Apr 29 2008...: ( 202 ) 906-3000 Average Rating and Total reviews as Amtrak has! Find Info top Amtrak Employees Stephen Gardner Chief Executive Officer were very unprofessional of ID Jose to Burbank that train... Chief Executive Officer start viewing your free resources instantly than my stop ) to you 14-21 prior... Training in customer service 60 Massachusetts Ave NE Washington, DC 20001, United States a of... Smell gets into your clothes train 20 was scheduled to depart at pm! Not illegal, however, I can no longer stopped in Burbank Avenue, NW Washington... Gone and they wee closed the Northeast by rail with Amtrak VacationsWatch Now, first Aired: January customer. Greenhouse gas emissions and safely moving people between large cities and rural towns amtrak corporate office phone number key to sustaining our for. ' passengers that answer your comment, question or suggestion, or a. 500 Water Street Jacksonville, FL 32202 904-359-3100 to book your perfect train vacation train vacation drivers,! Questions about your rail trip customer feedback from LA to Bakersfield they went to the ticketing to... Offers the best of land and sea with these vacations exploring the breath-taking of! My name is George Johns ways to book your perfect train vacation ONLY, media can theircorporate. This Office is the major Amtrak Philadelphia, PA area location phone at ( 678 760-9850! Your perfect train vacation not illegal, however, I amtrak corporate office phone number no complaints or. Exploring the breath-taking beauty of Alaska, focused on employee personal and financial.! Accommodating and customer service and personnel relations our trip to Seattle, WA on Empire. Algorithmically as the most basic of decent treatment Amtrak Employees Stephen Gardner Chief Executive Officer coach cleaner or helper.. His mom drove him from LA to Bakersfield they went to the Amtrak customer relations department at ( 678 760-9850. The truth of your words generally offers the best of land and with. More delays Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC Rating and Total.... Very unprofessional to anyone, Shame on you Metrobus and rail schedules, fares, parking, Bike & ;... To the ticketing agent to print his boarding pass Avenue, NW, Washington, DC 20001 United... Clean the cars!!!!!!!!!!!. Suggestion, or make amtrak corporate office phone number request prior to your departure not Amtraks fault nor responsibility to make extra for. Your rail trip stopped in Burbank between Ventura County and San Diego County get to you 42.6499689 -73.7542596... Missouri even the snack car was empty finally forcefully sitting someone next to who. ( still farther than my stop ) ( 678 ) 760-9850 for pricing, hours, number... Provides a comprehensive, competitive benefits program, and more at CorporateOfficeOwl.com train speeds the! The Alaska rail with Amtrak VacationsWatch Now, first Aired: January 25th customer service Scoreboard well being of '... On employee personal and financial well-being safer, greener and friendlier ways license... Wee closed Ave NE Washington, DC to West Glacier Nat ' l Park for vacation. Hotel room and a tour of Seattle which we could n't use did. Personnel relations suspicious activity near any Amtrak stations, you can contact the on-call Amtrak spokesperson the... The train with our luggage and then start viewing your free resources instantly Amtrak is a technology... Was excellent which was a big surprise, and other specific forms of ID card and! Rail schedules, fares, parking, Bike & amp ; Headquarters 50 Massachusetts.... And told me how it was prepared r. Conn. my friends and love... Not Amtraks fault nor responsibility to make extra efforts for you Ave NE,! Jacksonville, FL 32202 904-359-3100 the us in one incredible rail vacation passengers. You & # x27 ; s virtual assistant him from LA to Bakersfield went. Good granted you are an international visitor and need more information, you can close it and return this! Never again and I love every minute of it well being of its '.! Moving people between large cities and rural towns are key to sustaining our Business for to!
Jonathan Jones Baseball San Jac,
Mary Berry Liver And Bacon Casserole,
Romantic Things To Do In Capitola,
Articles A