A gas sensor determines the amount of gas expelled from the food while it is being cooked. I expected much more from Samsung. C-DO code. SelectAllSettings, and then select General & Privacy. How To Replace Igniter In Kenmore Oven? If these steps don't match, Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven. Let us take care of your Samsung productsanywhere, anytime, always! Often, a simple po. Hold down the settings button and press the number 9 on the keypad. When this contact occurs, it completes an electrical circuit that provides input signals to the touchpad. This code appears when the microwave temperature is high. Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. Select Reset, enter your PIN (0000 is the default), and then select Reset. A gap is formed between the two surfaces that separates the conductive coating until the user applies pressure, thus helping the two surfaces contact each other. Remove the faulty touchpad and throw it in a trash can. Be sure not to confuse the model and code of the Samsung microwave. Then you can plug the microwave back to power and check whether it is functioning correctly. In the course of solving the problem, you can independently check and repair the device. These products offer a good value for money, and if you compare prices and features of the microwaves from other brands, you will very likely come back to Samsung. Disconnect the locking clips and wires connected to the gas sensor. Consider help from a professional to fix the issue if you find it too technical to fix the issue. Most information codes on a range can be cleared with a reset. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. http://www.Samsung.com/us/support/service/location. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro Before we get into the more technical causes of the SE error code, you can attempt to solve the problem by simply resetting your microwave. After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). Unplug the microwave or toggle the circuit breaker to turn it off. Support is also available on your mobile device through the Samsung Members App. The control pad is often attached to the actual control panel, and is generally connected to the electronic control board with flat ribbon style connectors. Clean the control board with compressed air and a dry cloth. (Replacement Procedure, Cost, Etc). They take money from brands to skew results. Using your microwave oven Using the fit choice button Menu / Item No. And if you're wondering what the code on your microwave means, this extensive list should help. Open Settings, and then select General. Give the open door a good push when you see the door error code. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. [Quick-Fix] Unplug the range and tighten any loose electrical connections between the electronic control board in the oven and the control panel. If you have a freestanding unit, you may have to remove the metal from around the top and sides before moving on to the next step. Often the issue can be resolved with a simple repair or minor part replacement. It will even turn on automatically if the microwave is getting too hot. This is because the magnetron is not turned on. So, keep reading. Plug the microwave into the electric outlet. You can find the grill on the upper side of the microwave. When buttons on the control pad stop working, the SE code will be shown. If so, what was your issue and what did you have to do to repair it? Step 3: Turn the oven around to gain access to the back of the oven. But, If everything above will not fix the problem, then you need to replace the whole touchpad. The damper controls the temperature while food is being cooked in the microwave. Please contact us via Live Chat for a faster response. A microwave that is not turning on or is turning off by itself is usually caused by overheating or a low power supply. Abnormal communication occurs on the touch key. Help us to make recommendations for you by updating your product preferences. It will cost around 20 to 30 dollars. By ticking this box, I accept Samsung Service Updates, including . Fortunately, there's an easy way to tell. However, if the code is still being displayed, you will need to move on to step two. When the cooking operation is conducted to a desired level, the gas concentration reaches a preselected level and, hence, an output signal of the gas sensor shows a predetermined output level at which the . Thank you for your participation. To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. NOW HIRING! If you see t-E-S-t on the range, you need to turn off Demo mode. It's an electric microwave oven that is manufactured and marketed by the Samsung Group. It has a digital keypad and display. To complete the reset, select OK. Microwaves are a significant part of kitchen activities. This is to protect the oven from excessive heat or children who may accidentally touch the oven. Thanks so much for sharing your experience with this microwave. Menu. Follow this guide to get things back to normal. Please click the submit button to tell us what you think. Your TV will restart automatically. Replacing the control panel and wire harness assembly if the connections are secure. Refrigerator; Cooktop; Oven; Microwave; Dishwasher; Washer; Dryer It monitors the humidity inside the microwave to prevent overcooking and undercooking of food. Follow basic precautions when installing and using this rangeto reduce the risk of fire, electrical shock, injury, or death topersons, including: Do not leave children unattended near the range during aself-cleaning, Samsung Freestyle factory reset and self diagnosis tools, Factory reset Sometimes its good to have a fresh start. Sometimes, troubleshooting a device requires power when open. You can check your microwave for signs of overheating and power. If the error code was simply a fluke, the device will start back up and operate perfectly. Samsung oven displays C-10 error after SmartThings self diagnosis, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Easy sign-in, Samsung Pay, notifications, and more! If the microwave doesnt turn on, or if it turns on by itself, check the circuit breaker. Note: The provided information refers to microwaves sold in Canada. Step 6: Remove every wire that's connected to the control panel. Begin by disconnecting the microwave from the electric outlet. If it occurs again, turn of the microwave 12-24 hours and then retry. You can also get access to exclusive support features and other exciting perks. This is a faulty equipment issue and does not have anything to do with the use by the customer. Had these appliances for 2 years. In the end, the SE error code can cause you a great deal of headaches. Step 2: plug in your microwave and wait until it turns on. I can definitely understand the frustration of not being able to use all the great features on this model. Remove the screw that holds the display panel in place, Remove all wires attached to the control panel. Now its time to remove the control panel. First though, it's possible that if you power cycle the microwave, you may clear the error. E-01. And disconnect the ribbon wires connected to the control panel and keep it aside. An error code displaying on yourSamsung microwavemeans that there are some problems restricting your microwave from operating correctly or safely. Step 3: Remove the screws which secure the microwave to the cabinet.There will be one screw on each side. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. Appliance Service Information. Support is also available on your mobile device through the Samsung Members App. As we mentioned above, SE code show up on the display when touchpad or one of the buttons is stuck in the ON position. Power on the microwave and check if the E-24 error has disappeared. Unplug the microwave from the electric outlet by removing the power cord. As an Amazon Associate, I earn from qualifying purchases made by our readers with no extra cost added to you all! This list explains all the possible fault codes, including . You can locate the gas sensor at the top left corner of the microwave. Too many are simply trying to capitalize on affiliate revenue. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. A microwave that is powering on but simply not cooking is either the interlock switches or switch activators. Replace it with the old sensor and secure it with the screws using a screwdriver. Using The Freestyles remote, press and holdHomeuntil the quick settings menu appears. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. Move your microwave oven from its original position to work on it comfortably. If the control panel glitches causing this issue, the e-11 error code will clear. How do I fix my Samsung stove's SE error? Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. If the error code still shows, consider seeking help from a professional to check if the humidity sensor is getting enough power supply. The control panel on your range or wall oven will lock if it is running certain functions, such as Self Clean, Twin Cooking, or Temperature Probe. They are usually made from two layers of thin Mylar plastic with material on the inner surfaces that is conductive. The ribbon cable is accumulated with dirt and debris. Its time to move forward with the serious repair. Remove the screws holding the gas sensor in place. Email as a contact option was discontinued as of April 3rd, 2019. Why Is Freezer Leaking Water From the Bottom? Before jumping to the conclusion that you need to either call a repair service or purchase a new microwave, try resetting the unit. The multimeter should read a few ohms of resistance for each control pad when its engaged. If it occurs again, turn of the microwave 12-24 hours and then retry. Have you ever encountered this error code with your Samsung microwave? The error code e-11 on your Samsung microwave indicates a faulty humidity sensor. Please click the submit button below to share your feedback with us. Remove the rear panel by unscrewing the screws holding the panel in place. Reattach the control panel and secure it with the screws and clips. Wiring issue between the keypad and the control PCB. Step Two - Check the Control Pad. The Original Popco Silicone Microwave Popcorn Popper with Handles, Silicone Popcorn Maker, Collapsible Bowl Bpa Free and Dishwasher Safe - 15 Colours Available (Transparent Glacier Blue) Progressive International Microwave Mini Steamer, Gray. Check the control board for signs of damage. You can reset the keypad to resolve the error code caused by the control panel glitches. Troubleshooting for the sparking microwave. It will even turn on automatically if the microwave is getting too hot. Step 4: Take out the screw holding the panel. And microwave control panels are also secured with clips to make them fit on the plastic surface. Fortunately, there's an easy way to tell. Always keep in mind that microwaves can be inherently dangerous to repair. You can fix this by replacing the humidity sensor. Samsung, Your tech just came out to investigate the code displayed on my oven, which will not work. LG Canada Virtual Assistant. Just turn the power off and then back on, or disconnect from the power source. Follow the steps below to replace the touchpad: Power on the microwave; the SE error code must have disappeared. The plastic layer will contact the conductive surface when a user touches a particular button. A microwave oven includes a gas sensor for detecting the concentration of gas developed from a foodstuff disposed in an oven cavity. Hi there! Copyright 1995-2023 SAMSUNG All Rights Reserved. Some have grill included and boast enamel-coated interior. When a microwave is in Demo mode, you can use all the functions of the microwave, but it won't heat anything. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. C-F0 / E-83. To test if the microwave is heating: Place one cup (250 mL) of water on the microwave turntable. Help us to make recommendations for you by updating your product preferences. You can then put the microwave back together. Help us to make recommendations for you by updating your product preferences. Let it stay disconnected for 5 to 10 minutes. Step 5: Pull up then pivot out the panel. If you see an error code flashing on your Samsung range or microwave, don't panic. Secure it with the screws you removed earlier. In some Samsung microwave models, you may also have to remove metal panels that block you from being able to remove the screws from the control panel. Please help us improve by selecting a reason below. Unplug your microwave from the electric outlet. Move your microwave oven to its original position. And reconnect the ribbon wire with the control board. As microwaves are sensitive appliances, it is common to experience faults. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. What does C-DO mean and how is it fixed - Learn about Samsung - 1.7 Cu. If the temperature sensor burns, you must replace the temperature sensor. 24/7 365 days a year! When I do it shuts off after about 10 seconds and give an error code 10. If your unit is in Demo mode, turn it off. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Self Clean warnings Warning:Failure to follow these precautions could result in damage to the oven, fire, and/orpersonal injury.