We would need a bit more information about your bike to help. If a power supply voltage other than that specified is used, fire, explosions, smoke, overheating, electric shocks or burns may occur. Operate the shifting switch once to activate the rear derailleur, then operate the shifting switch again to shift the gear. You will see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. Insert the charging plug into the charging port on the battery mount or battery. Is there no boost in any of the assist modes (eco, normal, and high)? In order to turn on the system, you simply hold down the power button located on the battery, shown below. The rear derailleur does not shift gears when connected over Bluetooth LE. When this happens, the display shows an error code (either E012 or W013), and you wont be able to use the motor. I swapped the mains power lead with another (laptop I think) and that cured it. Professional cyclists race on electronic drivetrains throughout the season, but once or twice a year youll see some of them swap back to mechanical gearing for the cobbled classics (e.g. Curbside Pickup Available NOW! They would not charge when the battery and charger were below 11degC and the battery was close to empty. Is it possible to charge an ebike from a 12V solar powered battery? For charging your SHIMANO STEPS battery without removing it from your e-bike, the EC-E6000-2 charger provides fast charge times and a small connector. Charging plug BT-E8020 Battery. You've probably already read the news that Shimano's Deore . How to notate a grace note at the start of a bar with lilypond? The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. How often should I charge my (lithium) e-bike battery? Hello I have BMC with shimano steps e8000, when I am running with Eco Mode and suddenly I heard beep the motor is off in the computer display and I try to push the left control lever but is not functioning, the computer display is working well. All bikes with Shimano STEPS have a top speed of 20 miles per hour, making it a motor for Class 1 electric bikes. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. Battery charger: Shimano EC-E6002: Battery charge time: 0-100% in 10.2 hours 0-80% in 7.5 hours: Cycling computer: SC-E5003 (located on handlebar) The battery may have reached the end of its life. A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. It doesn't even turn on. I have returned no less than 4(!) Updating the Firmware can be done with the Shimano E-Tube Project mobile app for iOS or Android devices, or with the E-Tube Project software for Windows if you have the necessary linkage device to connect the STEPS system to your computer. Increase the separation between the equipment and receiver. * If the LED blinks red, refer to Troubleshooting. 4. If the following symptoms are observed, stop using the device and contact a dealer. LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. Disconnect the charging cable and check again. The battery level may be too low to perform operations. Green for two seconds: 100% battery. This is an issue that occurred in several countries. The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. One other issue I have with this is that I cant see the speed and the covered distance in 1 screen..which brings me to my latest problem. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act, BT-E6000 BT-E6001 BT-E6010 BT-E8010 BT-E8014 BT-E8016 BT-E8020 BT-E8035 BT-E8035-L BT-E8036, Charge with battery directly by using adapter, Fast charging time - charges to 80% of total capacity. A conduction failure may result. How long does it take to charge a Shimano di2 battery? It has happened to me a few times now, where I plug in the battery to charge and the charger indicator light just keeps flashing green to signify 'Standby' mode. I am pleased as I have ridden it loads since getting it. Tap Update in order to check for new versions of Firmware. Your email address will not be published. The battery will gradually lose its capacity to charging after repeated use. not finding headlight switch on and off pl help. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. It can also charge the battery directly with the use of an adapter. It's an exciting time to join Superbet, we're entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. MANUALS & TECHNICAL DOCUMENTS > Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. If those solvents are used the chain or QUICK-LINK might break and cause serious injury. Charging method This product can be charged by using an AC adapter with a USB port or by connecting it to the USB connector of a PC. Handle the components carefully, and avoid subjecting them to strong shock. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. The bicycle side is ready to connect. In our next post, well show you some of the customizations you can make to your STEPS system from within the E-Tube Project app, and how to use the E-Tube RIDE app to track even more data about your ride! It may not display this or other websites correctly. In developing SHIMANO STEPS, Shimano focused on how to generate assist power without compromising the inherent riding comfort of bicycles. Follow the instructions on the cycle computer screen to select the target to connect to. Cargo Take the load off and breeze past traffic jams Commuting Upgrade your urban lifestyle Active Get sportier in the city SHIMANO CUES Di2 Our all-new SHIMANO CUES Di2 inspires a more active and sportier lifestyle while making commutes less stressful so you can focus on the road - and the ride. Difficulties with estimation of epsilon-delta limit proof. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. This allows the motor to assist you as much or little as you need. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Clock Set the internal clock. Which should not be too cold, according to the manual. That means that every component is optimized for electric assistance. Batteries have an adapter included to charge off the bike. Page 17 After charging, firmly close the charging port cap. Check this first! Bike companies have sourced parts for their electric bicycles from many different manufacturers for a long time. Hi Simon. As with other drive systems, riding at a lower assistance can elongate your batterys life. The bicycle could have a motor from one company and cranks from another. I think there might have been a very poor 240v (UK) connection. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. You may believe that all electric bikes are the same - just turn on the battery and go! Sits on a 2018 Scott e-genius Tuned, and I have had nothing but trouble with charging the e8000 Steps. To ensure your battery stays in the best condition, re-charge it to around 70% full every six months. Please observe the appropriate rules and regulations of the country, state or region in which you conduct your business as a dealer. Press it again to confirm the time and return to the main menu. The added pressure on the pedals or chain at start-up can affect the torque sensor. Replaced the battery but still no joy. Do not place this product in freshwater or seawater, etc., and do not allow the terminals to get wet. Have since fitted a Mudhugger front mudguard to limit the issue and am careful to make sure the rubber cover is fully installed. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. The second problem is that im not sure if a new battery will work wihout pairing/programming. How long does it take to charge a battery? If this happens, simply turn off the bike, take your feet off the pedals, make sure the bike is upright and stationary, and turn the system on. Have you worked before with shimano batteries? In the case of a mid-drive, that motor is integrated directly with the crank arms. If it does, perform pairing again. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. Disconnect the charging cable, and keep it at the location specified in the precautions. and you will then see a yellow light on the charger and a green, flashing light on the battery to show that charging is in progress. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. FEATURES Charge without removing battery Charge with battery directly by using adapter Shimano STEPS, an acronym for Shimano Total Electric Power System, is a pedal-assist system for electric bikes. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. What do the lights on my DI2 charger mean? > SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. Now it's like bricked. Follow local regulations when disposing of used batteries. Turns out it was the battery that was at fault. Holding the down button will switch the drive unit to Walk assist mode. When I turn on the lights, do I have to exit Settings or something else to get the modes to engage again? The motor is seven pounds and is incredibly compact, giving you a more balanced ride. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. Shimano STEPS Batteries You are able to charge a Shimano STEPS battery either on or off the bike. Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. SI Service Instructions. Is it compatible with Shimano Ultegra Di2 6870? The battery should be stored inside somewhere with a stable temperature of between 10 and 20 degrees Celsius. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. If it still does not charge, contact the place of purchase. Contact
You are using an out of date browser. It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. Shimano's components for e-bikes are developed based on the idea that the electric motor and battery mounted on a bicycle should be strictly for the purposes of "assisting" the rider in pedaling. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. Thank you, The Shimano steps sc6000 doesnt have a power button on the display and not coming on in any way shape or form that wait any inside tips on that cuz weve tried everything. Thats it! When Im riding at any of the speeds and stop to turn on the lights, I cant seem to get back to pedal assist. You can download the mobile app or Windows version of E-Tube Project from the Shimano website here. E-bike battery charger making horrible noises, only works certain outlets? So this does not work for the regular battery? Currently available manuals and technical documents from Shimano are posted on this site. Charge the battery on a flat surface indoors. Europe only Disposal information for countries outside the European Union This symbol is only valid within the European Union. How can this new ban on drag possibly be considered constitutional? SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. If lightning strikes, electric shocks may occur. Special battery This product can only charge a SHIMANO lithium-ion battery. Lift the rubber cap to reveal the charging socket and insert the charging plug. The chain may break, and you may fall. The second step to take when getting to the bottom of your bike's charging issues is to check your bike battery's voltage. The following is an explanation of the terms displayed on the website. The app will search for units nearby so make sure youre within a few feet of your M-E1. Previously I have tried the following fixes cleaned the contacts with Isopropyl alcohol, unplugging and reconnecting, Intervals between maintenance depend on the use and riding circumstances. Electric bikes are designed specifically for Shimano STEPS. They found particles within the charger battery interface. Each of the hardware units will be displayed on the screen and those with available updates will be marked in red. got settings and tried to on and selected on. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Is a PhD visitor considered as a visiting scholar? https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Description says comes with power cord but from current seller does this mean USB cable? If the battery has become completely empty, charge it as soon as possible. , 16881 Hayes St. We decided to provide the basics on one of the motor systems featured on select bike models: Shimano STEPS. Check the Ebike Battery. Reconnect the charging cable after E-TUBE PROJECT is disconnected. Wipe the connection terminals clean with a dry cloth, and then charge again. 1. Light - Toggle the bike's front light being On or Off. Thing is, Shimano don't supply you with a plug in charger as such. What model charger (PCE1)? shimano 5000 36v 250w e bike, a week ago got it. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. If heat or acrid-smelling smoke is coming out from the power plug. Shimano STEPS E8000 battery won't charge [closed], We've added a "Necessary cookies only" option to the cookie consent popup, Shimano Steps E6000 battery charge percentage falls abruptly. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. if not, conned to E-TUBE PROJECT and pair the included shifting switch. During the update, you will see a progress bar and percentage for each unit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receivenew products, special offers, and exciting news from Montague riders around the globe. Check whether the shifting switch supports wireless communication. Many thanks for every reply on all these questions. Check the following information if you have a problem handling the product. All data measured by Assioma. If you are not sure, consult the place of purchase or a bicycle dealer. As you may have already noticed, electric bikes can be complicated. CITY & TREKKING E-BIKE E6100 Location. Batteries have an adapter included to charge off the bike. The way in which you charge your battery will depend on the system you have and whether you wish to charge the battery on or off the bike. Your email address will not be published. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. Is there any noticeable damage to the electric wires? For a better experience, please enable JavaScript in your browser before proceeding. If a wrench icon is displayed, then maintenance is required and you should contact the place of purchase or an authorized Shimano dealer. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. I still hope it can be reset somehow, even though Shimano would sell me another one instead of fixing this one. Do not throw or subject this product to strong shocks. Was sent to Madison and returned within days at no charge to me. Finally, pop the power plug into your power outlet and ensure you have a pulsing green light on the battery to show it is charging. I live in Norway, where temps are on the colder side, but I store (and attempt to charge) the bike in dry room holding minimum +12C. Charging stops if E-TUBE PROJECT is connected while charging. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. The 1st light was blinking as it should when charging, but the 4th light was solid green. * Fully understand the precautions for use before using the product. is the product connected to E-TUBE PROJECT? Connect the charging cable to the charging port of this product as indicated in the figure. I see that the charging port has a few communication pins also, I think a dealer could use some diagnostic equipment to 'reset' it. Youll start to feel your bike moving at two miles per hour. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. Shawne M 461 subscribers Subscribe 4.3K views 1 year ago My Shimano STEPS battery stopped charging. Comment * document.getElementById("comment").setAttribute("id","ac6cecfd7d6cc8bcd38a6e9cdc7a6018");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Our experience has been the same.