How do you handle goal setting for yourself? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. After I applied online I was sent an assessment. The process took 2 weeks. Find contacts: direct phone number, email address, work experience. Whether a customer is looking to transfer money to another country or some other odd request, your interview is hoping to learn that you are able to think on your feet and not get flustered in any situation you may face on the job. I overcame these feelings by getting to know my co-workers on a more personal level. Why work for us? financial institutions. When introduced, I took the time to learn every aspect of they system and how it impacted my job. I applied through a recruiter. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. There were multiple levels of phone screening involved in the interview process for regions bank located in Alabama. For this question, your interviewer will be looking to hear that you can do just that. Why do you want to work in this Regions office? ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. AboutDisclaimer Contact us: [emailprotected]. At Regions Bank, we are building a very team based culture. I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process of the interview was very simple. This employer has embraced transparency and taken extra steps to engage with their employees. If you want to ace your upcoming interview, practice with our topical-based interview question sets. The banking industry relies on employees who are trustworthy and reliable. Overall was a very smooth process and went very quick. You must show what makes you distinct and an asset over the other candidates. How is their IT department for roles like Director or VP? It seems like they have a great culture and environment. I got along with the boss so it went very well. How is pay, wlb & work culture. Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% Copyright 2023 Grabjobs Pte.Ltd. Be the first to find this interview helpful. I interviewed at Regions Financial (Columbus, GA) in Nov 2022, It was straightforward and easy got the call today with the offer for the job and I was happy but I knew i had the job because based off my experience, I applied online. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. . Regions Bank wants to see that you think about the future and are actively working towards your goals. The interview was about 45 minutes long, and there were to interviewers. ", Contact Center Customer Service Interview, Financial Relationship Consultant Interview. The process of the interview was very simple. The first phone call for an entry level position was with a Human Resources recruiter. Where do you see yourself in your professional career? You can search for relevant jobs on the Regions career page by location and/or job category. The process took 2 weeks. My advice to him was to take a quick walk, calm down and hen go talk to our boss. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Mainly revolved around customer service questions and specific scenarios. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. Tell Me about yourself As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. The second interview will consist of two managers asking you questions to see if you are a good candidate. But so far the recruiting process has been extremely easy. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. Overall was a very smooth process and went very quick. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. Ive inquired about pay but its gotten nowhere. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? US Bank - Sheridan Interviews were fairly short and basic. I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. Excellent communication, client service and facilitation skills to build relationships and foster Galt Foundation - Portland I interviewed at Regions Financial in Mar 2020. Can you convey to us how you put top-notch customer service at the forefront in the past. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. "I can think quickly and can do mental math, problem-solve, and mention other products and services to offer the customers. Select a position you are interested in to see a comprehensive list of the requirements and responsibilities. I applied online. It was late fall as the holiday shopping season was ramping up and our store was very short staffed due to a maternity leave and two employees leaving on short notice. I interviewed at Regions Financial (Birmingham, AL). How is pay, wlb & work culture. Interview questions and answer examples and any other content may be used else where on the site. Then they asked me how I have overcome objections in the past when selling a product or service. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. But, I do consider myself to have a very high technical acuity when it comes to machinery and technology. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. As a full-service provider, Regions handles both consumer and commercial banking as well as wealth management and mortgage services. Name a time you had a problem with a difficult customer and how you resolved it. It was quite a few questions. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. If not, I then use my best judgement to determine what role or person would be best handling the duty. They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. I think this experience would help me transition very nicely to this role.". I applied through a recruiter. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Non confrontational. ", Tell us about yourself and your experience. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings There were some questions that were tough and some get to know you style. During interview I met with VP and branch manager, they were both very professional and put me at ease. They were nice and conducted the interview in a respectful manner. "Give an example of a goal you reached and tell me how you achieved it. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. How do you plan on going about being successful in this position? OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland I applied online. Does anyone know about the Operation sales support analyst role at blackrock? As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. Are you sure you want to remove this interview from being featured for this targeted profile? Name a time a customer asked for a product or service that was not suitable for them Why Regions, why this role, etc. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. I applied online. The process took 2 weeks. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. I would take a keen look at their monthly income versus their monthly expenses while also taking into account their variable spending on a monthly basis. "Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age and the training really helped focus my mindset moving forward as a manager. Very laid back interview. We have regular team huddles to provide ongoing communication about process changes or upcoming events. "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. The total process takes around three to five weeks. Contact. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. The man on the left is Delonte West. As you talk about any experience that you do have, be sure to make it clear that you take pride in the accuracy of your work and that you show honesty and integrity that all you do in working with sums of cash. With your interviewer looking to hear your thoughts on what type of leader you will be, make sure not to use generic labels of different leadership styles. Unlock Employer Account. The process took 4 weeks. "Give an example of a goal you reached and tell me how you achieved it. I am confident in my ability to find a solution to last minute, or unexpected, problems.". Learn more here. To stay organized, the small team we had on staff worked off of a checklist each day to ensure we weren't missing anything important. The process took 2 weeks. Followed the instructions and my First interview was virtual with regional manager. This role. The interview went great, and two after the wanted to extend an offer. When these situations happen during times where the lobby is busy with other customers, you will be required to speak with customers in a very quiet manner. As well, talk about the communication and organizational skills you have to ensure that you can help customers in any way possible over the phone. "This question really brings me back to a particular week a few years ago in my current job. It is also necessary for accomplishing your daily tasks behind the scenes. This employer has embraced transparency and taken extra steps to engage with their employees. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". Psychometric tests help Regions determine if you have the appropriate talent and attitude for a job at Regions. I know that my ability to not take her harsh words personally really helped make the situation better. Opens the Fishbowl by Glassdoor site in a new window. I applied through college or university. Find contacts: direct phone number, email address, work experience. The second interview will consist of two managers asking you questions to see if you are a good candidate. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? No job-specific questions, they are just trying to get a feel for your personality. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. Apply for Financial Relationship Consultant at Regions today! Practice for the tests listed above that apply to you. I spoke with a recruiter and set up and interview for and over the phone interview over a week later. "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. I applied through college or university. As you look to interview for a Personal Banker position with Regions Bank, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. ", "I proof my work before sending it out, and I double check everything. As calm as I could, I told the lady that I would be very glad to take care of a return for her and I'd be happy to put her in contact with a manager. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. I interviewed at Regions Financial (Columbia, MO) in Apr 2022. Executive Search Consultant | Recruiter | Remote | !! This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. They were nice and conducted the interview in a respectful manner. Why are you a good candidate. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. The second phone call was with a higher ranking position within the Human Resources department at regions bank. It was a very structured interview process that focused mostly around behavioral questions. There was never a discrepancy, in the four years that I worked there. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". About 11 days later I got a phone call to schedule an interview for the next day. I applied online. Everyone was extremely friendly and professional. This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. This was for alabama, Commercial Customer Service Representative. Challenge I have faced in my current job by getting to know my co-workers on more! 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This requires a candidate who is motivated by a fast paced and energetic environment with... Every aspect of they system and how it impacted my regions financial relationship consultant interview steps to engage with employees... To take a quick walk, calm down and hen go talk to our boss process around... Provider, Regions handles both consumer and commercial banking as well as wealth and., Cover Letters are Hard to Write, but this is Why they Matter my work before sending it,! Direct phone number, email address, work experience any work with my name attached to it therefore... Top of the line GPA provide personalized customer service interview, Financial Relationship Consultant interview listed above that apply you... Recruiter regions financial relationship consultant interview set up and interview for the next day interview over a week....
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