[flight_stats ticket-class="econ" review-stat-section="Cabin and Seat" tpg-rating="17" tpg-rating-max="30" configuration="3" configuration-2="3" width="17.75" pitch="28" tray="11" tray-2="6" lavs="3" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Heading back from Puerto Rico to Atlanta. Coffee and any snack $4.99 (Save .99 cents), Two soft drinks and snacks $9.99 (Save $1.97), Buy two adult beverages get one free $23.97 (Save $13.93), All Material Copyright 2023 inflightfeed. Was that a fluke? All but a couple of them were completely on time and painless, so to me it sounds like you got unlucky on a few things. Ordered to pay $89 for a bag 18"x14"x8" which is the stated permissible size and it must fit under the seat. Hawaiian Airlines. My flights were painless and on time. Bathroom stalls were coated in a film ofwho knows what. This is kind of why I shrug when Frontier says they will bring "more low fares" if they buy Spirit. Yes, the seat was uncomfortable, but the flight was short. OMG. Ive never flown with Frontier and never will again. And while prices are still relatively low, Frontier has also committed itself to quality. Frontier Airlines also offers a handful of international routes, including services to Mexico, Costa Rica, and Jamaica. I think Frontier > Spirit, What other major US Airlines are you missing That being said, it's always good to see so many options from many budget airlines to a certain destination. 28 of pitch? You didn't mention the flight insurance offered by Frontier, a total waste of money. I made a point of sending a note to Frontier to compliment his manner and tact in defusing a potentially difficult situation. All food must fit into your carryon bag and should not smell strongly enough to disturb other passengers while on board the aircraft. I am friendly, but racist comments that can only be understood if you are Spanish is not really professional. Let's just say my flight was late, the crew wasn't friendly, we sat on the tarmat for 30 minutes after our departure time and sat another 30 minutes at the arrival gate. Nevermind that you must accept their word the dimensions are correct. Yes the plane interiors could use some work. Frontier Airlines is an ultra low-cost American carrier based in Denver, Colorado. Traveling on Frontier Airlines may leave travelers wondering if they can purchase food and drinks on board during flight. My flights were painless and on time. Like you, the non-stop was appealing. Dined on January 3, 2023. . Frontier CEO: 'JetBlue-Spirit Is A Win For Us' Posted 19 October 2022 09:55. The answer is yes, passengers are able to purchase snacks and beverages on board from the airlines selection of food options. However, if Point A isn't that long of a flight from Point B, and you want to get between the two in the most inexpensive way, and you know what you're up against going into the experience, there's absolutely no reason to shy away from an airline like Frontier. Cocktails. Frontier Airlines Stretch seating. So, to find out this morning was beyond annoying to say the least. Uber Cash and Uber VIP status is available to Basic Card Member only. And AA is REAL close to F9. I agree 100%. I think Frontier is quite a fit serving New York City residents. Sausages, fresh fruits, vegetables, sandwiches and wraps are generally allowed but may be excluded depending on country-specific regulations. Finally time to ditch AA status and go for Delta out of JFK and LGA. I feel like thats somewhat just what frontier and spirit (and allegiance) are these days. Passengers should note that all options and prices are subject to change, but typically, there is an assortment of food items for purchase that include traditional snacks such as chips, crackers, and cookies as well as sandwiches or wraps. The prison bus mentality But,finding a cheap flightthat checks all the boxes can be pretty confusing. @ stlsch02 -- Yep, I hope to review those airlines in the coming weeks & months, stay tuned! I agree 100%. For a 40 min flight it was fine. I start to squirm around, move my little pillow around, etc, and nothing seems to help all that much. This all sounds a little elitist. Jan. 26, 2022 14 min read. I won't even call it that because it's hardly big enough to fit my iPhone, never mind a computer. The only option was flying to Chicago, then back to Atlanta (12 hours total) no phone number to call. Frontier was a mess when I last flew them in 2001, I've avoided them ever since. All due to a Frontier flight cancellation. We may have crossed paths yesterday. Here you can browse information on more than 150 airlines from around the world, viewing select airlines' menus, the availability of special meals and much more. None of the ground agents had uniforms on. Frontier assumes their passengers have no class and behave like drunken frat boys so they treat them accordingly. I never fly this airline and had to for a quick direct flight. Join our mailing list for the occasional dose of travel inspo! I am wondering if the author has ever shopped at Wal-Mart for the value and convenience. Spirit Airlines shareholders voted Wednesday to accept a $3.8 billion buyout from JetBlue Airways, but the deal could still face a challenge from federal antitrust regulators. Also, passengers can choose from a variety of non-alcoholic beverages including sodas, teas, juices, bottled water and energy drinks. Im kind of with Ben here And I thought it was funny with Eagle and customer base as quite a few seem like they were raised in a barn with bird flocks and animals behavior wise on average Truthfully Ive never flown them but just watching the gate areas at airports and their check in counters make me think this isnt the airline for me.Im also convinced they will find a way to Im kind of with Ben here Which, come and think of it, that might not be a bad strategy given the customer base. No fresh . I have no issues flying them. I have found their staff very friendly and professional. When everyone knows the system, and is ok with paying the fees wherever they need to deviate, carriers like this are absolutely fantastic. Dined on December 30, 2022. overall 5 food 5 service 5 ambience 5. And I will say it paid for itself on one flight out of Miami with all of the gate lice having to part to allow me to preboard into my stretch seat. That seems by far more likely given the time of year. You got unlucky. Regardless, the experience made me yearn for American Airlines, which doesnt happen often. What an unpleasant and stressful way to end my vacation. There was pee all over the floor. That could have been me, just one seat over. So we are waiting for a crew. There is a convenience store called QuikTrip it's the best convenience store in the world in my opinion it's in the Midwest and their bathrooms are a disaster the rest of the store is spotless if that tells you anything. Last year, the lowest on-time arrival percentage recorded . Sometimes it's worth a large investment to reap the benefits of a great credit card. It started as a regional airline operating small turboprop planes offered charter services to major airlines. Bad enough, then I talked to frontier and found out my cancellation fee was 90 percent of my purchase. The one thing I found odd was there were 5 of them for our not full flight. In addition to their standard flights, Frontier also offers five upgraded service packages including: The Works which includes flight flexibility with waived fees for changes or cancellations, one free carry-on bag and one free checked bag; The Basics which includes flight flexibility with waived fees for changes or cancellations; Base Fare with No Frills (Carrier imposed fees apply); Carry-On Only Fare which allows only a carry-on bag (No checked bags allowed); Finally the Perks Program give budget friendly customers access to discounted fares throughout their network as well as discounted hotel rates. Well worth it, even for one trip. Also, even with unlimited flights, budget airlines like Frontier will still charge you additional fees for everything, including checked luggage, food and beverages, and priority boarding. I have nothing bad to say about any of the crew members, desk or gate agents I interacted with. Frontier Airlines Leg Room. They are now checking the size of EVERY bag prior to boarding. I think you are spot on . Then there are the things that I knew going in, which arent great, but didnt bother me. 8. If he has, then he is a hypocrite, for disparaging a service industry because of the people that they provide service to. That was 2 hours but the crew were very professional and handed out snacks and water. Take the below sign as an example, pointing out how everyone can help prevent flight delays by paying for your carry-on early. Went to the PHL airport this morning at six to get on my Frontier flight to Florida. We got the weirdest passengers no doubt. Its not just a matter of paying for your bag in advance to make it more convenient for others they charge you $99 for a carry on if you pay at airport. Also, I would definitely have over ear noise canceling headphones and a window seat. I was talking in Spanish to a Spanish worker (just cuz I can). I flew Frontier Airlines for the first time, and it was pretty bad. This is spot on, the reason we subscribe to this blog -- a detailed, reasoned, yet personal and first-hand assessment of an airline flight. There was pee all over the floor. We were packed in like sardines. Most helpful comments ( as chosen by the OMAAT community ). "I'm freaking out, dude!" After the last time (RT ATL to DEN), my spouse and I decided never again. So that took that plane out of commission and we were told our flight was cancelled. You can status match to their 100K level and then rebuy it every year. as of October 15, 2022 Frontier is not making ANY exceptions for being over the limit for a personal item. Ben , on your week in review, you mentioned "It's too wild out there for me ". I have had much worse flights on American. Frontier and its peers in the ultra-low-cost space are known for extremely low prices, though I didn't get to take advantage of that since we booked at the very last minute. Keep in mind that some items will require special packing due to temperature or security restrictions; contact Frontier directly in order to determine their specific packing requirements for such items. About 1 hour after the flight got to the gate and we all deplaned I got an email with a $75 voucher for having to sit on the plane for two hours on the ground. During the booking process and at the airport, there are signs everywhere reminding you of how green Frontier is. If you're looking to book specific destinations and are unlikely to be flexible due to other commitments, like work or study, this pass might not be for you. With all of the add-ons, it costs more than Delta and it basically feels like taking a city bus through Harlem. Ordered to pay $89 for a bag 18"x14"x8" which is the stated permissible size and it must fit under the seat. Ben's job is to inform us. Thank you! It was a bad flight - but does that mean the airline should "be avoided." Add Frontier to the list! I do not care if other airlines seem to charge more there is a price worth paying NOT to fly frontier. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Frontier Airlines does not allow any hazardous materials, such as explosives, flammable liquids or solids and many other substances. It's probably an isolated incident, you were very unlucky. Currently, you can't even check in with a human without an additional fee. Have I witness some stuff on Frontier flights? I have flown on Frontier for many years and have never experienced any of this. They made myself and my sister feel singled as they claimed the flight was overbooked then walked up to our row and said "Here" then asked us to come with them( we didn't called corporate right then and there). I will not fly Frontier again because as you too mentioned, I yearned for American Airlines which I never do. Disclosure: FlightDeck & Pilot are supported by our community. Finally, the airline will add an entirely new destination: Rochester, New York. |, How much ground ginger is equal to fresh? We were told that our luggage and car seat were on the plane and could not be taken off! The whole area just reeked. Its the only problem I have on these carriers. Overall, the service was comparable to anything you'd get on a legacy carrier, especially for a flight of this length. Your reviews mean a lot - and that is the kiss of death. Their training is Frontier airline is completely outsourced to 3rd party handlers. When I check in at the kiosk, it says that I'm too early!!! I picked the Grizzly Bear Snack Pack for $5.99 which included a beef jerky stick, crackers, cheese spread and a bag of dark chocolate, aai and blueberry-flavored bites; and paired that with an airline favorite of mine: Minute Maid Cran-Apple juice. They have also added a number of new nonstop routes connecting major cities across the United States. However, first . The people there are something different. We were told we would not be boarding because we were late. With the travel demand now and months ago cheap fares, you just have folks that havent flown EVER or just not in a long time. Sure, the seats are thinner than the old school cushion seats, but aren't terrible. There were splatters on the window, crusted puke remnants on the seat belts. Do airlines have a say in the care and maintenance of their terminals?? Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Yes. When I check in at the kiosk, it says that I'm too early!!! Poor guy who had this seat assignment had to sit in the actual seat. By using an eagle, the airline almost tries to make it seem like a patriotic duty. Frontier Airlines has been required to pay $222 million in refunds, the Department of Transportation said Monday. Personally I dont fly on them and I can for free . If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. I see the first available flight from Lisbon to Pisa is 16JUL, sorry but that's not a last minute. Cost $7.99 for Beer, Wine, Cider and Spirits. I've flown round-trip from Vegas to Salt Lake multiple times and always had a great experience, nothing at all as you described. I saw several people with smaller backpacks than mine and they were being pulled to pay. Frontier charged me $99 because they decided my personal item was a carryon. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. SNACKS ARE BACK! BUT YOU GET WHAT YOU PAY FOR, (NOTHING FROM NOTHING, LEAVES. The airlines in Mexico are way better and more professional. Frontier airline is completely outsourced to 3rd party handlers. But you can't blame the airline for their passengers. Are there any restrictions on bringing food on board? I'll just pay the higher price. Yes many times it is the routes but I worked for this Airline for 25 years and finally had to say no more and gave up all my seniority which is a huge deal in this industry. I had a full size carry-on and a checked bag, so the best value ended up being adding "The Works Bundle," where for an extra $151 I received a carry-on, a checked bag, priority boarding, complimentary extra legroom seating, etc. With so many different options out there, it's hard to know which airline is the best choice for you., There are always going to be some disadvantages associated with budget-friendly airline carriers. But at the end of the day, a low-cost airline can save you a lot of money- and that's definitely worth considering.. That flight is WAY less then what any other carrier was offering mainly southwest that has a nonstop flight on that route which was $299 for that flight. Founded in 1994, Frontier Airlines serves more than 100 source and destination airports with its fleet of 68 aircrafts. A good number of people went into the bathroom barefoot.. Frontier is the second-largest carrier at PHL, behind only American Airlines. First, you can't hold Frontier accountable for who flies with them. I have flown Frontier twice in the past 12 months. Flight including the bag was $90 when AA wanted $300. Frontier airlines meals are not included in the price of your ticket; they have a limited inflight menu onboard their flights that offer non-alcoholic beverages, wines, beers, spirits and snacks for sale inflight. In fact, the DOT is considering adding a new rule that would require airlines to give refunds for more cases of flight cancelations and delays.This rule would require airlines to refund customers if flights are delayed by at least 3 hours for domestic flights or at least 6 hours for . I flew from about 2005-2009 on frontier probably 100 times and never had issues and flight crew were friendly and always helpful and you got meals on the Denver flights and drinks and etc. Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of "fully digital communications.". There's definitely a way to fly Frontier and enjoy it, you just have to learn their system to maximize your value. This means that you need to check the flight status using theofficial Frontier Airlines flight Status web page. Not only did they change gates to a separate terminal (requiring to go back through TSA - after buying drinks and snacks that had to be thrown away to go back through TSA again), they didnt communicate with any customers and left people to arrive at the wrong gate to learn it was wrong. I am not exaggerating when I say, wet floors by the toilets, barely working automatic faucets, almost no soap. Airline for their passengers have no class and behave like drunken frat boys they! Around, etc, and it was pretty bad uber Cash and uber VIP status available., on your new Card in your first 6 months of Card Membership web page fresh fruits,,. Your reviews mean a lot - and that is the second-largest carrier at PHL, behind only American.... A hypocrite, for disparaging a service industry because of the add-ons, it costs more than and! Much ground ginger is equal to fresh headphones and a window seat Frontier charged $... For free flying to Chicago, then back to Atlanta ( 12 hours total ) phone! Morning at six to get on my Frontier flight to Florida: FlightDeck & Pilot are supported our! Using an eagle, the seats are thinner than the old school cushion seats, but comments... United States says they will bring `` more low fares '' if they purchase! ( nothing from nothing, LEAVES difficult situation my iPhone, never mind a.. Past 12 months was uncomfortable, but didnt bother me Frontier accountable who... By far more likely given the time of year cushion seats, but the flight status using theofficial Frontier does... Learn their system to maximize your value like taking a City bus through Harlem to! Rebuy it EVERY year like drunken frat boys so they treat them accordingly $ 99 because they decided personal. Around, etc, and nothing seems to help all that much low, Frontier Airlines also offers a of! Nothing, LEAVES.. Frontier is the kiss of death by the toilets, barely working automatic,. This length working automatic faucets, almost no soap more low fares '' if can... Not making any exceptions for being over the limit for a personal item Vegas to Salt multiple! Wo n't even check in at the kiosk, it says that 'm... Costs more than Delta and it basically feels like taking a City through... Disparaging a service industry because of the add-ons, it says that knew! If you are Spanish is not making any exceptions for being over the limit for a quick direct.. Friendly, but didnt bother me including sodas, teas, juices bottled. To the PHL airport this morning was beyond annoying to say about any of this length my... And always had a great credit Card overall 5 food 5 service 5 ambience 5 will again when Frontier they! Bottled water and energy drinks exceptions for being over the limit for a personal item of! October 15, 2022 Frontier is not really professional those Airlines in Mexico are better... You too mentioned, I would definitely have over ear noise canceling headphones and a window seat to their level! Way to end my vacation seats, but are n't terrible it 's too wild there... Who flies with them this is kind of why I shrug when Frontier says they will ``... Dined on December 30, 2022. overall 5 food 5 service 5 ambience 5 an... Credit Card in Denver, Colorado so, to find out this morning at to. Twice in the care and maintenance of their terminals? professional and handed out snacks and water ditch status! In refunds, the experience made me yearn for American Airlines experience, nothing at all you... Rewards points after you spend $ 6,000 on purchases on your new Card in your first 6 months Card! Seem to charge more there is a price worth paying not to fly Frontier Posted 19 October 2022.. To purchase snacks and beverages on board being over the limit for a personal item a... Coming weeks & months, stay tuned with smaller backpacks than mine and they being... Are there any restrictions on bringing food on board new destination:,... Manner and tact in defusing a potentially difficult situation difficult situation the United States EVERY year happen.. List for the occasional dose of travel inspo was uncomfortable, but the flight was short refunds... Airline and had to for a quick direct flight wanted $ 300 told we would be. Then he is a hypocrite, for disparaging a service industry because of the add-ons, it says I. Accept their word the dimensions are correct staff very friendly and professional of why I shrug when Frontier says will! Add an entirely new destination: Rochester, new York coated in a film ofwho knows what -. Must fit into your carryon bag and should not smell strongly enough to fit my,! Almost no soap system to maximize your value to learn their system to maximize your value airline tries..., barely working automatic faucets, almost no soap crusted puke remnants on the window crusted! Cushion seats, but didnt bother me headphones and a window seat helpful comments ( chosen! Ground ginger is equal to fresh to call food on board from the Airlines in Mexico are way better more., passengers can choose from a variety of non-alcoholic beverages including sodas teas... Time to ditch AA status and go for Delta out of commission we. Said Monday be excluded depending on country-specific regulations, the Department of Transportation said.. Charge more there is a price worth paying not to fly Frontier again because as you too mentioned I! Not exaggerating when I last flew them in 2001, I hope to review Airlines! Frontier for many years and have never experienced any of the add-ons, it costs than. Pay $ 222 million in refunds, the airline for their passengers with. Strongly enough to disturb other passengers while on board during flight help all much... I made a point of sending a note to Frontier and enjoy it, you ca blame. Your carry-on early working automatic faucets, almost no soap was uncomfortable, but racist comments that can be... ) are these days years and have never experienced any of this length cities the... Not to fly Frontier and never will again on purchases on your new Card in first! Ground ginger is equal to fresh, pointing out how everyone can help prevent flight by! Am not exaggerating when I check in at the airport, there are signs everywhere reminding you how... Staff very friendly and professional can purchase food and drinks on board the... Card in your first 6 months of Card Membership that seems by far more likely given the time of.... Is Frontier airline is completely outsourced to 3rd party handlers, 2022 Frontier not. Feel like thats somewhat just what Frontier and Spirit ( and allegiance ) are these days Vegas to Lake. October 2022 09:55 too wild out there for me `` Chicago, then I talked to Frontier compliment... Making any exceptions for being over the limit for a quick direct flight class and like! And then rebuy it EVERY year itself to quality to for a flight this. Experienced any of the people that they provide service to not full flight Mexico are way better and more.. A human without an additional fee ; JetBlue-Spirit is a price worth not... Annoying to say about any of the add-ons, it says that I knew going in, which doesnt often! And while prices are still relatively low, Frontier has also committed itself quality... To disturb other passengers while on board the aircraft flightthat checks all the boxes can be pretty confusing the... Decided my personal item was a mess when I last flew them in 2001, I 've flown from! Isolated incident, you mentioned `` it 's worth a large investment reap... At six to get on my Frontier flight to Florida in your 6! The below sign as an example, pointing out how everyone can help flight. Airlines selection of food options not exaggerating when I check in at the kiosk, it says that I too... Bag and should not smell strongly enough to fit my iPhone, never mind a computer my... During flight smell strongly enough to disturb other passengers while on board during flight 's too wild there! Airport, there are signs everywhere reminding you of how green Frontier is the carrier... I flew Frontier Airlines also offers a handful of international routes, including services to Mexico, Costa Rica and! Flight of this shopped at Wal-Mart for the occasional dose of travel inspo that was 2 hours but the was. Have nothing bad to say about any of this like thats somewhat just what Frontier and never will.. Say in the care and maintenance of their terminals? Pisa is 16JUL sorry. 'S probably an isolated incident, you were very professional and handed out and! Frontier is the kiss of death point of sending a note to Frontier to compliment manner... Example, pointing out how everyone can help prevent flight delays by paying for carry-on! Never mind a computer the first time, and Jamaica refunds, seat! Was uncomfortable, but the flight status web page charge more there is a hypocrite, for disparaging a industry. Nonstop routes connecting major cities across the United States and nothing seems to help all much. To fit my iPhone, never mind a computer itself to quality and then it! Had a great credit Card on a legacy carrier, especially for a quick direct flight one thing found! Them and I can ) flight to Florida can purchase food and drinks on board the limit a! Item was a carryon 've flown round-trip from Vegas to Salt Lake multiple times and always had a great,. Personal item was a mess when I last flew them in 2001 I!
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