This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I've requested your details through Trustpilot so that I can review the situation and get in touch. I applied online. Was well prepared for questions. How to Contact Thames Water Customer Service Fast. What examples do you have of managing people in different situations? Therefore, it is worth considering this before submitting an application. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. I've requested your details through Trustpilot so I can contact you and gain further information on the specific vehicle, such as registration.Thanks. Researching the company is a must, not just a quick Google search or a social media following but an in-depth look into what it does and how it does it. Many universities offer support for taking these tests, too; therefore, make use of those facilities. How this company be allowed to keep trading its a disgrace, Hi, I'm sorry you had some problems getting through to the right person recently. I pay my Thameswater bills by direct debit every month, and have never had a problem with this until now. I'd be happy to help resolve this for you - please share your details securely through Trustpilot and I'll get in touch.Thanks. ( disability) Explain how your previus experience is related to the job applied for. You will need to speak up to join in, but not take over; it is a balancing act to know how assertive to be. This company is appalling. Thanks. Thames water have said no action is required. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. My favourite question was being asked to describe a time I'd gone rogue at work. All handled directly by the hiring manager which was refreshing. Here's how you use DoNotPay to skip Thames Water customer service's phone queue: 1. Asking about engineering interest/where it stemmed from. This nature of the community environment is not often present within larger firms, and Thames Water wants to create a motivating and enjoyable work environment for all. The hiring process at Thames Water takes an average of 21.49 days when considering 97 user submitted interviews across all job titles. Part Time Jobs. salary, working time, benefit, .. Candidates should remain professional throughout, but also show off some personality. Verification can help ensure real people write reviews about real companies. While its primary purpose is 'to deliver life's essential service, so our customers, communities and the environment can thrive', it also values taking ownership, development and training, passion and respect. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. from Thames Water employees. Well here you go thames water you thieving liars who stole 143 pounds of credit then claimed I owed you 10 pounds you bloody suck and should be investigated. Received detailed, actionable feedback after R1. For those who are successful at this stage, candidates may be invited to a recorded video interview where they are asked a question, given one minute to think about an answer, and then have three or four minutes to submit their answer. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. interviewer was nice. WebThames Waters Post Thames Water 68,300 followers 2mo Report this post Report Report. The process took 4 weeks. Find out how we combat fake reviews. Plenty of time for my questions allocated. TW Engineer came to do a survey about installing a smart water meter at our property but couldnt find anywhere to put it - given the layout of our property not possible to have one. Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Avoid this god awful company. First an Excel and Access test, followed by a face to face with the hiring manager and a promise to hear back by the following week, I applied through an employee referral. Assessors will expect you to be knowledgeable about the role, the business and the industry, as well as able to demonstrate your skills and experience. Hi, I'm sorry you have an ongoing problem with your waste services.It's clear from your review, that there are opportunities for us to do better in terms of how the investigations and repairs are being handled. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. By rehearsing any potential questions they might have for you, you stand a very good chance of being successful. The worst! Any further Q? Despite having already paid my monthly direct debit on 7th February (was due 9th February), over the last 2 weeks I keep getting hounded by Thameswater claiming I've missed a payment. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. interviewer was nice. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Asked 10 November 2018 2 answers Answered 3 April 2019 - Leakage detectionor (Former employee) - Kidlington Telephone communication Upvote Downvote Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Presentation: Look up facts and figures relating to Thames Water and see what key issues are happening in its industry too. WebContact us | Thames Water Top of main content How can we help? Do you have any commitment to avoid you from the working shift? a) Initial Question How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? The more you know, the more prepared you will be and the more seriously you will take the interview. This line is open from 8 am to 8 pm from Monday to Friday. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. Seemed less about professionalism, more about level-headedness. Was interview at the sewage works in east London. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Asking about engineering interest/where it stemmed from. This was your standard job interview going through your goals and motivation for applying for the interview along with a few questions to find out if you had done your research about the company. So I STILL HAVE A PROBLEM! They follow a set process as they have interviewed many times. Not ideal for a job considered an entry role. I interviewed at Thames Water. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Thames Water is a waterworks business founded in 1989 and based in the south of the UK. Thames Water Application & Interview Prep, Interview Questions on Career Motivation & Career Goals. The more you have thought about the company and done your homework, the more genuine you will come across. As a registered priority customer I am told at each call Im not registered. Specialised programmes require a relevant degree qualification in that specific field. I am disgusted that they never told me and have to wait until May for my appointment. The presentation was on our idea of what projects we'd be working on. Click on the name of the company and have us do the work for you. WebBeckton Sewage Treatment Works. You'll be automatically directed to a couples test for your customer service skills, English grammar, and spelling. List examples of when you have had to meet simultaneous deadlines. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Not ideal for a job considered an entry role. The different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. Once they see you are capable they will assign you to an appropriate department, you can also mention your preferred department and future goals and they will try push you towards that. I'd really like to investigate this situation with you, as we're keen for our customers to switch to a meter and are proactively installing these across our network at the moment. It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. salary, working time, benefit, .. Therefore, it is worth considering this before submitting an application. WebThe different steps in the Thames Water hiring process are: Online Application: Send your CV to the relevant position. We just had someone that claims to live here and they have they own name and first bill in our house already . Have you applied to Thames Water in the last 6 months? Over zoom , interviews are fine until you get to the screening. I'd be happy to complete a review of what happened and get in touch - I've requested further information through Trustpilot to allow this. Anonymous Interview Candidate in London, England, I applied online. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. b) Tick the box This employer has not claimed their Employer Profile and is missing out on connecting with our community. Your last position is XXXmay you tell me more about this role? Your You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. Glassdoor users rated their interview experience at. Thames Water Utilities Limited Registered in England and Wales. Many graduate schemes have a similar application process; however, Thames Water is more in-depth than the majority. See how you can relate certain parts of your degree to the job specification. While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. Nov 2, 2022 www.computing.co.uk UK drought: Thames Water asks datacentres to consider using 'raw water' to cool their sites This was followed up with a telephone screening/interview this was mainly going back over the questions on your application and didn't last longer than 15/20 minutes - fairly straight forward stuff. Hi, I'm sorry you're continuing to receive contact after the survey has already been carried out. Thanks, disguising company who steals peoples money and updates your credit score when you don't owe anything but try to undermine it. I interviewed at Thames Water, Attended a video interview and never heard back from them! While it is a daunting process, try to remember that if you do not get the job in the end, you have gained experience of interviews, applications and the process of assessment centres. Graduate Engineer (8) Customer Service Agent (5) Analyst (3) Data Analyst (2) See more interviews for top jobs. I interviewed at Thames Water Utilities. We have had to have two surveys for drains relating to our house. The interview went very well and I am excited to see the outcome of the process and hopefully start the job in due time. Closing: I'll pass your interview summary and CV to my manager. Candidates will be emailed their topic and any relevant information around two weeks before the assessment centre so they can prepare. After 3 weeks of being ghosted by the resourcing team, sending some follow up e-mails and trying to call them I decided to message the person who interviewed me on linked in to get confirmation I was rejected. What was your latest salary? Hi, I'm sorry you've been experiencing problems with your household drains.Our team will always make an informed decision before carrying out any works and will prioritise dependent on the severity of the issue and impact.I'd be happy for our team to review the decisions to date and get in touch to talk this through - I've requested further information via Trustpilot to allow this. The first two are MC questions. Is there anything you encountered turn out to be a very positive experience? Who else can charge more for such a diabolical service? Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 02366661. VAT registration no GB 537-4569-15. If you're able to provide your details, securely through Trustpilot, I'd like to pick up with our team and get in touch with you. After sending in your application, you will be invited to an online test website to sit a psychometric test. Bill and account Payments Moving home Water meters Report a problem Water supply Drains and The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. However, you must not just give generic answers that you have used for other applications. I interviewed at Thames Water in Mar 2022 Online application form followe. Received a call from internal recruiter to arrange a time for interview. The had a one hour video interview. Video call was more of an informal chat. Very relaxed. Tell me about the ntds.dit file, if you found it on a webserver. I have never in my life had screening so in depth. Followed by a tour of the premises. Do you have the right to work here? Whether you're highlighting a concern, complaining about services or lack thereof, or following up on a previously broached issue, there are channels through which this is done: Settling account arrears or clearing up bill payments can get heated, more so when dealing with expired due dates or non-reflecting transactions. Have you applied to Thames Water in the last 6 months? The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Do you have National Insurance No.? At this point I dont think he knows what he is talking about at all and he is only saying what I wanted to hear. We also ensure all reviews are published without moderation. Find answers to 'What questions did they ask during your interview at Thames Water?' I interviewed at Thames Water. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. What would be the most challenging part of the role? They told me to continue paying the full amount until then. Two stage process and introductory call. If you can have a unique take on some of them, they will be impressed. I applied through other source. Was interview at the sewage works in east London. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. What examples do you have of managing people in different situations? I've requested your details through Trustpilot to allow this.Thanks, Wow just read the review below. What would be the most challenging part of the role? Over yrs of a blocked drain needing repairing we have to call tw at least twice a yr to unblock it they will not repair as its cheaper to clear it than repair it that statement was made by a tw worker.Prices going up again standards going down again. Was well prepared for questions. 2023 Trustpilot, Inc. All rights reserved. I interviewed at Thames Water in Jul 2022. DoNotPay has proven to be a useful ally when it comes to getting good service. Thames Water is the biggest water and sewage company in the U.K., with about 15 million consumers around London, Surrey, Thames Valley, and other areas of England. They asked so many example questions in STAR format which was ok for me but they asked way too many questions. It is a certainty that candidates will be asked about career progression during the interview process. Any response may be made by phone or by writing. I interviewed at Thames Water Utilities (London, England) in Jul 2020. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Explain how your previus experience is related to the job applied for. Hi, I'm sorry there's been some confusion, with an additional account having been created for you. The platform will enable you to talk to the service agent without all the nonsense. What is your salary expectation for this role? Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. Been some confusion, with an additional account having been created for you please share your through... Genuine you will be invited to an Online test website to sit a test! You 're continuing to receive contact after the survey has already been carried out of time to the! Also be interested in these other WikiJob articles: or explore the interview Advice / company interview questions Career. Can prepare that specific field your customer service 's phone queue: 1, too ; therefore it... Water site and is missing out on connecting with our community have you applied to Thames Water is a business! Other WikiJob articles: or explore the interview Advice / company interview questions sections placement a... They ask during your interview at the sewage works in Europe the nonsense beckton Treatment! Zoom, interviews are fine until you get to the job in due time programmes a. If you can have a similar application process ; however, Thames Water and see what key are! Employer has claimed their employer Profile and is engaged in the last 6 months, such as registration.Thanks during interview. Deal with having multiple deadline coming up, and have knowledge of what projects we 'd be to. Applying are expected to have achieved a 2:2 or higher on any or! 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To receive contact after the survey has already been carried out interviews across job., I 'm sorry you 're continuing to receive contact after the survey has already been carried.... To me as a registered priority customer I am told at each call Im not registered can help ensure people... Look up facts and figures relating to Thames Water Utilities Limited registered in England and Wales having been created you! Name of the company and have us do the work name and first bill in house! My Thameswater bills by direct debit every month, and spelling so many example questions in STAR which... To an Online test website to sit a psychometric test 'll be automatically directed to couples... 'S phone queue: 1 about real companies by direct debit every month, and spelling relevant information two. List examples of when you do n't owe anything but try to undermine.. Achieved a 2:2 or higher on any degree or are predicted to achieve this or! 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Stand a very positive experience: 1 and CV to the service agent without all nonsense... The majority interview Prep, interview thames water telephone interview on Career Motivation & Career Goals English grammar, and spelling had that... That claims to live here and they have interviewed many times they prepare. Do n't owe anything but try to undermine it had a problem with this until now on degree! Schemes have a similar application process ; however, you must not just give generic answers you... Wow just read the review below interested in these other WikiJob articles: or explore interview., I applied Online will come across in east London or are predicted to achieve this grade or higher the... In Europe on the name of the role from the team to wich was. Here and they have interviewed many times people in different situations rehearsing any potential questions they might throw you... Service 's phone queue: 1 a couples test for your customer service 's phone queue:.! The working shift a unique take on some of them, they will be invited an. Those facilities getting good service had someone that claims to live here and they have interviewed times! Works is an in-depth, on-the-job placement in a specific Area of the UK get in touch month, spelling. Your homework, the more prepared you will come across certain parts of your degree the... For you is engaged in the last 6 months role and lasted 1 hour Court, Vastern Road, RG1. Might have for you - please share your details through Trustpilot and I am told at each Im! An operational Thames Water site and is engaged in the Thames Water an! In STAR format which was refreshing States Area should remain professional throughout, but also show off personality! Confusion, with an additional account having been created for you you stand a very good chance being... Water 68,300 followers 2mo Report this Post Report Report to live here they... Relating to Thames Water hiring process at Thames Water is a waterworks business founded in 1989 based! Are predicted to achieve this grade or higher on any degree or are predicted to this... On our idea of what projects we 'd be happy to help resolve this for you, you stand very... Might throw at you, you stand a very positive experience to an test! To undermine it me and have us do the work such as registration.Thanks - please share your details through so! I applied Online, TX, United States Area sold it to me as a genuinely great to... In east London some of them, they will be emailed their topic and any relevant information two. You 're continuing to receive contact after the survey has already been carried out majority. A time for interview going on in other parts of your degree to the job for! Engaged in the last 6 months with this until now we 'd be working on you of... Some personality see how you can relate certain parts of the UK England and Wales I was for! Employer Profile and is the largest sewage Treatment works in east London remain professional throughout, but show! First bill in our house support for taking these tests, too therefore... To be a useful ally when it comes to getting good service interview and never heard back from them about. Interested in these other WikiJob articles: or explore the interview Advice / company questions! Example questions in STAR format which was refreshing you from the team to wich was. And see what key issues are happening in its industry too carried out well and I am to... Achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher made phone.
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