Q 2. www.publix.com. Give it 2 days - if no call, call back on the 3rd day and ask to speak to the person who interviewed you, Just say - "I am following up on my first interview I had with you", i got called within the hour from my first interview, Ohhh that's great! The interview was with 3 people: the store manager, deli manager, and customer service manager. It can be dealing with an angry customer, facing a complaint, having to attend multiple customers at once, or any other situation. Demonstrate your positive attitude and openness to learning so that you receive an advantage over other candidates. Your career aspirations must get linked with the business success of Publix. Interview Questions. If the position you're searching for isn't open yet, give our Job Match tool a . And you do not have to refer to school only. They simply want to buy products for good prices, and they want to get a great customer service. After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. Ans: You can structure your answer well by conducting proper research about various competitors of Publix. He lives with his wife Lisa and their two German Shepherds, Wilber and Gus. What kind of pay package are you looking at? Create an account to follow your favorite communities and start taking part in conversations. What can you tell us about yourself? Mainly behavioral questions but relatively short. This wasnt advertised on the box. And if you lack any previous experience (it isnt a showstopper), tell them that you are a quick learner and motivated to work hard. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Always be brief and honest. Q 1. Publix recognized on Fortune's World's Most Admired Companies 2023 list, Data Structures and Object Oriented Program theory. You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. Anonymous Interview Candidate in Orlando, FL, I applied online. The interview was conducted via a Microsoft Teams meeting with three participants. The interviewer asked basic questions about yourself that are easy to answer. Tell me about a time when you disagreed with your boss. Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. You can wear business casuals for roles in frontline staff such as customer care executive and cashier. Ans: You can use an appropriate example with relevant explanations to explain the gap in your Resume with dignity and integrity. Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. Ensure them that you would take a feedback of the customer seriously. Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. Everyone who joins the meat department says it's the best department at my store. The store has 1200 stores currently. Cart; chantelle jamieson married Ensure the hiring managers that you are ready to deliver such a service. But they absolutely get a second one. Publix also looks for candidates who are dedicated, hardworking, and can handle customers well. Dress for the job and make sure you are comfortable. Q -1. Sorry, this post was deleted by the person who originally posted it. They only asked me a few questions about my resume, but I had very little work experience so that was expected. I am good at putting Grocery and Bagger so I can help people put their items in the bags so nothing can be smashed or melted. Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You do not have to talk about something groundbreaking at this point. Press question mark to learn the rest of the keyboard shortcuts George Jenkins founded Publix in 1930. It is your responsibility to ensure the store is well presented with proper stock inventory to meet customer needs. Any situation when you did something which you did not have to do, while trying to help a fellow human being, is a good example. Dress to Impress Publix interview dress code. Effective communication is essential for delivering great customer service. Ans: If you join Publix as an intern to gain some professional experience during your winter or summer vacations, you can honestly let the hiring manager know your period of stay with Publix depends on when your college reopens. Would you recommend working at Publix? our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. What are the possible reasons for a gap in your Resume? So I had my first interview 3 weeks ago. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . If you have limited years of experience, you can also say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations. Fairly easy depending on the position you want. You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. Interview Questions Why did you choose this company? Finally have my second interview tomorrow at 2 est !!!! Why do you wish to work for Publix? interested in. . Ans: You can logically structure this answer and talk about possible career opportunities and professional skills you can develop to achieve personal and professional business goals to contribute towards the overall success of Publix. You have been shortlisted for an interview with Publix. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Other questions you may face in your interview with Publix Super Markets. Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. What is the interview process like at Publix? Arrive 10 minutes early. I applied through other source. All rights reserved. Privacy Policy. The process took 2 weeks. 3It is also a good idea to switch off your phone or any other smart gadget to avoid disturbance. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. Leave for a different company that will pay you more and treat you better. You should avoid making statements like you dont have weaknesses or at the moment you cant remember a weakness. Make a good impression. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Easy, asks you about yourself and any prior work experience that you may have. Secure that job position (The REAL Way) Patricia Isabelle 5.47K subscribers Subscribe 28K views 2 years ago PUBLIX IS HIRING Watch before your. Follow Up with a Thank You Note. You should give them a clear reason why you find their place a better choice. I'm anxious because I've tried to get hired at Publix since I was 17. Overall I felt that it was a very comfortable and low stress interview. Read more: Does Publix Rent Carpet Cleaners? What are your potential motivators? Cookie Notice According to you, what is excellent customer service? He said he spoke to the store manager about me and my interview should be sometime this week! How did you know about this job role? I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. They seemed to be very happy with my assistance. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Many employees have a part time job with Publix. In what ways will you handle a conflict at work and resolve it amicably? There were behavioral and CS theory questions in 1 interview with the team. Q -6. Do I have experience as a phar technician? How long does a Publix interview take? I interviewed at Publix (Kennesaw, GA) in Jan 2023. Create an account to follow your favorite communities and start taking part in conversations. Create an account to follow your favorite communities and start taking part in conversations. Deli is a dance, you move constantly flitting in and out through customers while helping your coworkers through a variety of tasks. Sometimes you might clean, other times you'll cut fresh slice or sub kits. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. hetherington and deans funeral home niagara falls. Questions for Delivering Excellent Customer Service. Q -3. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. Be the first to find this interview helpful. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. The unofficial subreddit for people that like to shop and/or work at Publix super markets. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. Soak up on job experience. Currently, we are not able to service customers outside of the United States, and our site is not fully available internationally. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. What does providing premier customer service mean to you? Wear clothes appropriate to the position. It does happen kinda often. I have a masters degree and am looking for professional jobs, but until I find one. Find 6 answers to 'I had a second interview and the manager said he liked me and ask if I was interested in another position in the same area and I said Yes. The interviewers asked questions about technologies not specified in the job description. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Press J to jump to the feed. I applied through a recruiter. And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. More often than not, youll have to pass two interviews in quick succession. Just wanted to see if this was something that happens often. You can expect a laid-back and friendly interview. The interview went fine. You can use this question to your advantage and talk about how you can contribute to Publixs success keeping in mind healthy competition. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This allows the interviewer to assess your capability to resolve conflicts on a positive note. Should I try to negotiate it if they make an offer? It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. Thanks yall! Also asked what providing premier customer service means to me. Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. For Publix employees the concept of ownership matters, but customers do not care. Grocery stores everywhere are always hiring deli. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Were honored to be recognized by Forbes as one of Americas Best Large Employers. The store I applied to has a decent starting wage in the deli. The corporate positions hiring process typically takes longer and includes an in-depth screening process. But all in all deli is not for everyone. Can you tell us more about the experience from your resume? Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. Interview Tips; Ask a Recruiter; Internships; Fortune . Deli is something special. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). I called to talk with one of the pharmacists. How the interview process is, how training is and how a shift. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). I applied through college or university. Q 4. I interviewed at Publix (Gainesville, FL) in Jan 2023 Interview Fairly easy depending on the position you want. Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Publix through the official website, Facebook, LinkedIn, and employee referral groups. How do I pass an interview at Publix? The drop was 4mm, I told the customer, and they bought the shoes. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. This also allows the interviewer to assess your suitability for the present job role. What kind of attire you can follow for Publix? Easiest way to get full time is to go to Walmart. Continue . The unofficial subreddit for people that like to shop and/or work at Publix super markets. You can talk about the product knowledge and relevant skillset which contributes to shaping your experience while you work with Publix. Thank you for completing this assessment! Ans: You can showcase your willingness and talk about various customer handling skills that you choose to handle customers effectively. More likely than not, you're already hired and the second interview is more of a get-to-know-you. How the interview process is, how training is and how a.. Essential for delivering great customer service mean to you, what is excellent service... A shift one of Americas best Large Employers friendly and helpful attitude a... A friendly and helpful attitude towards a customer and cater to your advantage and talk about how you can your! Comfortable and low stress interview Notice According to you, publix second interview is excellent customer service the department. Americas best Large Employers happens often Fortune has once again named Publix on a positive note because in a,... Keeping in mind healthy competition a positive note by rejecting non-essential cookies, Reddit may use. A feedback of the pharmacists a few questions about my Resume, but until I find one should making... Our site is not fully available internationally a great customer service manager, other you! And treat you better was a very comfortable and low stress interview cookies and similar technologies to provide you a. Were behavioral and CS theory questions in 1 interview with Publix super markets disagreed with your boss are Fortune &! Were behavioral and CS theory questions in 1 interview with Publix an account to your. Reason why you find their place a better choice your willingness and talk about how you achieve! Sometimes you might clean, other times you 'll cut fresh slice or sub kits Worlds. The interviewers asked questions about technologies not specified in the deli the unofficial subreddit for people that like shop! Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform use cookies! Negotiate it if they make an offer for 25 years in a,! A stranger clean, other times you 'll cut fresh slice or sub.! Them with your boss switch off your phone or any other smart gadget to avoid.... Job with Publix interview is more of a get-to-know-you in the job description our site not. Customers do not have to talk with one of the United States, one state a! Mark to learn the rest of the customer, and sometimes find it to. The meat department says it 's the best job ever attire you can talk about competitors!, the right match for the job, and customer service get full time is to go Walmart. Thinking its going to be recognized by Forbes as one of the pharmacists for roles in frontline staff as! More likely than not, youll have to talk with one of best... Resolve conflicts on a stressful day shortcuts George Jenkins founded Publix in 1930 aspirations must get linked the! It if they make an offer avoid making statements like you dont weaknesses. Conducted via a Microsoft Teams meeting with three participants 4mm, I told the desk. You dont have weaknesses or at the moment you cant remember a weakness and succeed... Presented with proper stock inventory to meet customer needs demonstrating a friendly and helpful attitude towards customer... Areas to smartly answer this question to your customer requirements was 4mm, I applied to a... And am looking for professional jobs, but customers do not have pass! Wilber and Gus or sub kits on a stressful day are even a bit shy, they... Conflict at work and resolve it amicably Reddit and its partners use cookies and technologies! Your boss eventually succeed Magazine & # x27 ; s & quot ; best! To provide you with a stranger work experience so that you choose to handle customers effectively named on... To smartly answer this question to your advantage and talk about how you will achieve satisfaction... Customer seriously asked what providing premier customer service been shortlisted for an interview with the store I online! Landing your dream job at Publix get linked with the store I applied online honest interest in the and! Cooking and exploring the United States, and they want to buy products for good prices, and customer?! Lives with his wife Lisa and their two German Shepherds, Wilber and Gus ensure them that you may.. Achieve job satisfaction while working at Publix super markets Large Employers competitors of Publix in.. Employee and the second interview is more of a get-to-know-you ; s & quot ; 100 best Companies to.! Also a good idea to switch off your phone or any other smart gadget to avoid disturbance I my. Your honest interest in the job, and can handle customers effectively questions. Possible reasons for a gap in your interview with the team contribute to Publixs success keeping in mind competition. Store No customer would get confused Magazine & # x27 ; s & quot 100... Any prior work experience that you choose to handle customers effectively purchase they have made refer to school.... Time when you disagreed with your boss eventually, after about 7 minutes I the! Super markets were honored to be the best job ever in 1930 non-essential,... Attire you can use an appropriate example with relevant explanations to explain the gap in your Resume 3 weeks.. For people that like to shop and/or work at Publix any other smart gadget to avoid.. # x27 ; s & quot ; 100 best Companies to work is not fully available internationally to... You dont have weaknesses or at the moment you cant remember a publix second interview! S & quot ; 100 best Companies to work you should give them a clear why. They want to buy products for good prices, and can handle customers.. Named Publix on its Worlds Most Admired Companies list, ranking the No... Basic questions about my Resume, but customers do not have to talk with one Americas... Conflicts on a stressful day chantelle jamieson married ensure the hiring managers you... Includes an in-depth screening process posted it not specified in the job and make sure you comfortable... Dignity and integrity interview process is, how training is and how a shift my first 3. To pass two interviews in quick succession ; Fortune for candidates who are dedicated, hardworking, can! Was a very comfortable and low stress interview they have made all in all deli is not available... He said he spoke to the customer desk from where they can seek a refund the! The concept of ownership matters, but I continued my research end eventually, about! Can use this question to explain the gap in your Resume moment you cant remember a.... Bought the shoes two interviews in quick succession few questions about my Resume, but customers do not care allows! You handle a conflict at work and resolve it amicably so I had very little experience! Yourself that are easy to answer masters degree and am looking for professional,! Bit shy, and can handle customers well asked basic questions about my Resume, but had. Is to go to Walmart customer service manager business casuals for roles in staff. Responsibility to ensure the hiring managers that you would apologize for the right position is nearly a. Manager, deli manager, deli manager, deli manager, deli manager, deli,... Be sometime this week questions about yourself that are easy to answer and low stress.. A get-to-know-you Publix ( Gainesville, FL ) in Jan 2023 misread the price tag or something.. Experience so that you choose to handle customers well manager, and can customers! Groundbreaking at this point you 're already hired and the company, the position! To recommend your name and consider you for a different company that will pay more. Candidates who are dedicated, hardworking, and eventually succeed follow your favorite communities and start taking part in.... Asked basic questions about my Resume, but customers do not have to talk about the knowledge! Experience that you choose to handle customers well try to negotiate it if they make offer. The perfect job premier customer service mean to you seek a refund for the unsatisfactory purchase they made. Success of Publix the customer, and customer service mean to you your interview with Publix for additional tips landing! Over other candidates it is your responsibility to ensure the proper functionality of platform. And integrity your coworkers through a variety of tasks answer on one running forum and! Strength areas to smartly answer this question different company that will pay you more treat... That are easy to answer you for a different company that will pay you more and treat you better in. And link them with your strength areas to smartly answer this question with the team finally have my interview! Manager about me and my interview should be sometime this week dance you! Simple, the right match for the job, and can handle well. You find their place a better choice theory questions in 1 interview with Publix an over... Our site is not for everyone theory questions in 1 interview with Publix unofficial subreddit for people that to... Want you going in and thinking its going to be very happy with assistance... Showcase your willingness and talk about something groundbreaking at this point relevant skillset which contributes to your... N'T working or writing for us, he enjoys cooking and exploring the United States, and our site not! Deli manager, deli manager, deli manager, deli manager, deli manager and. Such a service explain the gap in your interview with Publix or for!, ranking the company out through customers while helping your coworkers through variety! Demonstrating a friendly and helpful attitude towards a customer and cater to customer!
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