&" Report your concerns to your countys Child Protective Services hotline. Are you concerned about how a foster parent is caring for a youth? You have the right to: You have health rights. Who should I contact? Do you need help accessing appropriate mental health services? We cannot change Court orders; change case plans; and fire or change a social worker, but we can explain the process for these things. Family Support Service. Do you have questions about Medi-Cal in general? This agency also handles complaints from employees who are retaliated against by their employer because they refuse to participate in an activity that would result in a violation of a state or federal statute, or noncompliance with a state or federal rule or regulation. Please visit the State of California website. However, at this time we are unable to assist you. I need help with a child support case. Head Start. Some complaints may be referred to other places for resolution., If we choose to investigate your complaint, we will notify of our decision to investigate, we will offer periodic updates, and we will notify you of the closure of the complaint., All complaints made to the office may include a, We cannot investigate complaints about judges, We cannot investigate issues related to child custody, child support, and family court., *The OFCO is not an emergency intervention service. Do you feel like a county agency discriminated against you based on your race, color, religion, sex, national origin (including language, political affiliation, disability, marital status, age, gender, gender identity, gender expression, genetic information, or any other protected class? By researching a company, you may be able to detect whether the business is legitimate and help ensure that you invest wisely your hard-earned money. All California youth who are in fostercare have rights! How do I request an Attorney General's opinion? Consumer Protection and Economic Opportunity, California Justice Information Services (CJIS), http://leginfo.legislature.ca.gov/faces/codes.xhtml, http://uscode.house.gov/search/criteria.shtml, http://www.publiclawlibrary.org/law-libraries/, http://www.feinstein.senate.gov/public/index.cfm/casework, https://www.senate.gov/senators/117thCongress/padilla-alex.htm, Summary of the California Public Records Act, The Brown Act, Open Meetings for Local Legislative Bodies, California District Attorneys Association, http://vcgcb.ca.gov/victims/localhelp.aspx, http://www.courts.ca.gov/selfhelp-advisors.htm, https://www.cdph.ca.gov/Programs/CHSI/Pages/Vital-Records.aspx, http://www.sos.ca.gov/notary/authentication/, https://travel.state.gov/content/childabduction/en.html, http://www.ctc.ca.gov/educator-discipline/public.html, Court Order Delayed Certificate of marriage, California Family Code Sections 2090-2093, http://www.dfeh.ca.gov/complaint-process/, http://www.dir.ca.gov/dlse/DistrictOffices.htm, http://www.dir.ca.gov/dosh/DistrictOffices.htm, https://www.ftb.ca.gov/online/Fraud_Referral/index.shtml, http://www.edd.ca.gov/payroll_taxes/Underground_Economy_Operations.htm, http://www.irs.gov/Individuals/How-Do-You-Report-Suspected-Tax-Fraud-Activity%3F, Signature of person in need of assistance (required by Federal law under the Privacy Act), Telephone: (213) 765-1000 (outside of CA) or (800) 843-9053 (toll free), Telephone: (800) 992-4647 (within California) or (916) 323-2827 (outside California), Telephone: (888) 407-4747 (toll free) or 202-501-4444, California Department of Child Support Services, Telephone: (916) 464-5050 or (866) 249-0773 (toll free), School and District Accountability Division, Department of Fair Employment and Housing, California Department of Industrial Relations, Discrimination Complaint Investigations Unit. County Ombuds Contact Info 18. TrustLine. To file a wage claim or report a labor law violation, please contact the DLSE district office closest to the city/location/community where you performed work. If you want to find out if California is holding money or property for you, please contact: You don't need to pay anyone for this service. Are you under the age of 27 and enrolled in a post-secondary education program? The Board of Behavioral Sciences licenses and regulates Marriage and Family Therapists (MFT), Licensed Clinical Social Workers (LCSW), and Licensed Educational Psychologists (LEP). You can search for this information for free at, Unclaimed property from a failed bank may also be held by the Federal Deposit Insurance Corporation (FDIC). A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. How do I file a complaint against a State licensed child care or residential facility? How do I obtain corporate records for business entities, such as corporations? Telephone Number: (833) 939-3877Website: Cal-FURS.orgE-Mail: info@cal-furs.org. California registry of in-home providers who have passed a background screening. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). [Spanish Form], State of California Department of Justice. WebThe Office of the Foster Care Ombudsman is an independent resource for reviewing issues concerning children and youth in the foster care system in California. You will also receive a confirmation email. If the situation is an emergency, please call 911. If your question doesnt get answered, please email. 888-452-8609 MMCDOmbudsmanOffice@dhcs.ca.gov. I have a complaint about a county child welfare services agency. The Secretary of State's Office provides access to corporate, limited liability company and limited partnership information. We provide former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). A local government agency is violating the Brown Act. h{ioG_m4. Call: 877-846-1602. WebReporting File a Complaint File a Complaint How do I file a complaint against a State licensed child care or residential facility? If this happens, we will discuss this with you. WebFoster Care Ombudsman by California Department of Social Services (CDSS) serving Riverside, CA. If you are alleging that a law enforcement officer committed a crime and your complaint is not resolved by your complaint to the agency, you should next contact the county district attorney in the county where the law enforcement agency is located. The Commission has exclusive jurisdiction over complaints against judges. This program covers residents of the following states: CA. WebYouth in foster care who are experiencing problems with their placement or who are dissatisfied with Ombudsman offices may be instituted by legislation, executive order, or by a child welfare agency. Cost: Free. You can contact us at the California Office of the Foster Care Ombudsperson (OFCO)! was created due to the advocacy of youth in care, and its purpose is to protect children and youth in foster care, youth on probation and in out-of-home placement, and children living in any licensed or certified childrens facility or home in California. Do you have complaints about child welfare practices and social worker conduct? If you feel safe, try to resolve it with the people who were involved. The Foster Youth Bill of Rights applies to you if you are in foster care, if you are on probation and in out-of-home care, and/or if you live in any licensedor certifiedchildrensfacility or home in California. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. How do I get copies of vital records (e.g. You have the right to: Preparing for Adulthood &Money Management. Jones said in her own case, without a rescue from a sympathetic case worker, her trajectory might have been far worse. Health care. This agency may be contacted as follows: How do I authenticate official documents to be used outside of the United States? Did you talk to the caregiver or agency/facility staff member? 94 0 obj <>stream Free Help Line: 1-877-846-1602 California County Independent Living Program (ILP) and If you have immediate concerns about the safety of a child, call your county Child Protection Services, The California Office of the Foster Care Ombudsperson is dedicated to serving. HOW TO CONTACT THE California FOSTER CARE OMBUDSwomans office. This agency may be contacted as follows: How do I obtain records pertaining to unclaimed property held by the State? WebOmbudsman (Complaints) Mental health. These rights also apply toyouththat areon probation and live in an out-of-home placement, like anSTRTP,grouphome, or foster home,as well as children living in any licensedor certifiedchildrensfacility or home in California., The Foster Youth Bill of Rights has over 40 rights that were created to protect children and youth in foster care!, If you want to learn more aboutthe Foster Youth Bill of Rightsoryou are concerned about therightsof a foster child,you can call our office at 877-846-1602.You can alsofile a complaint online., . Click each icon to learn about your rights. Who can help me? Who do I contact? Contact your social worker and/or your eligibility worker. Participants will learn about the role and duties of the Office of the Foster Care Ombudsperson, the Foster Youth Bill of Rights, and Reasonable and Prudent Parent Standard. Do you need help navigating the Medi-Cal system? 59 0 obj <>/Filter/FlateDecode/ID[]/Index[11 84]/Info 10 0 R/Length 202/Prev 324902/Root 12 0 R/Size 95/Type/XRef/W[1 3 1]>>stream endstream endobj 12 0 obj <>/OCGs[61 0 R]>>/Pages 9 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <. birth certificates, death certificates, marriage certificates, divorce decrees)? Do you feel like they have engaged in judicial misconduct such as being rude, treating people improperly in Court, or delaying decision-making? The purpose of the training is to inform participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). They include the reunification issues, court Information should also be provided regarding the names, ages or dates of births, and addresses of all the children involved; the names of the parents or other caretakers; and the names and office location of county CWS agency staff already familiar with the case. Do you need a smartphone or tablet? Who should I notify? Letters with the above information should be mailed to the CDSS at the physical address or e-mail address shown above. File a complaint with your countys Civil Rights Coordinator. 11 0 obj <> endobj 144 0 obj <>stream The California DEPARTMENT OF SOCIAL SERVICES OMBUDSMAN FO R FOSTER CARE (Not DHCS) Information on the rights of children and youth who are Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of Email: fosteryouthhelp@dss.ca.gov. The law that governs the OFCO is Welfare and Institutions Code (WIC) 16164. If you have any questions please contact: Bilingual Services Program at (916) 210-7580. You may wish to consult with a private attorney to determine any civil remedies that may be available to you. What free or low-cost legal assistance is available? These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. We have jurisdiction over foster youth rights, care, placement, and services. I need information about resources available to victims. Try to remember the event. WebRESPITE and CHILDCARE. email: info@ombudsman.parliament.nz; phone: 0800 802 602; post: The Ombudsman PO Box 10152 Wellington 6143. If youre making a complaint by email, fax or letter, include: your personal details, including your postal address; information about your complaint, including the steps youve taken to resolve your complaint and the outcome you want WebOmbudsman (Complaints) Mental health. I need to file a complaint against a state agency. You have 180 days from the date of the event to make a complaint. The Office of the Attorney General is prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Who can help me? The most in-demand types of foster care are Sibling foster carers & Mother & Baby foster carers to keep families together. Most importantly, we need foster carers to support older children and teenagers, and with your help, create better futures. Contact the countys Resource Family Approval Point of Contact. Investigate complaints on behalf of children in Foster care, relating to the placement, care and services. We can also answer your questions about foster care. We suggest that you consult with a private attorney to determine any civil remedies that may be available to you. If your complaint is about criminal misconduct and the local agencies dont take action, you may file a Citizen Complaint with the State Attorney Generals Office. Who should I contact? Extended foster care (age 18+) Emergency support. A list of DLSE district offices and their contact information is available at, The Department of Industrial Relations, Division of Occupational Safety and Health (Cal/OSHA) is responsible for enforcing California laws and regulations pertaining to workplace safety and health. Life skills. They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. A written description of the procedure is available from all law enforcement agencies. You may contact this agency as follows: The state agency with authority to investigate complaints of discrimination in the areas of public accommodation, employment, housing, and hate violence is the Department of Fair Employment and Housing. I lost a civil lawsuit, and I feel the outcome was unjust. College / Higher education. WebFoster Care Ombudsman by California Department of Social Services (CDSS) serving Richmond, CA. report to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division. Are you concerned about a child being abused or neglected? To qualify as a potential foster parent you must:Attend an orientation.Complete FREE foster parent educational resource hours.Have a child abuse and fingerprint-based, criminal background check.Participate in a home inspection.Participate in a home study to review your readiness for fostering in your home. The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. on-County entities such as the Lastly, n State Community Care Licensing, GH staff/management, California Foster Care Ombudsman, and if needed, other counties were contacted to ensure concerns were addressed. For assistance in resolving a problem with a state agency, we suggest that you contact the director of the agency, your representatives in the. The California Office of the Foster Care Ombudsperson is dedicated to serving, Welfare and Institutions Code (WIC) 16164, Your social worker (SW) or probation officer (PO) must talk with you about your rights every 6 months and at every placement change, They must tell you about your rights in a way thats easy for you to understand, They must use our offices publications to explain your rights, You have a lawyer and their job is to defend your rights, The people where you live must answer any questions you have about your rights, If you live in an STRTP, shelter, or home with 6 or more foster youth, a poster of your rights must be visible, clothing, grooming, and hygiene products that respect your culture and ethnicity, a phone you can use to make private calls (unless a judge says you cannot), a caregiver that has special training on trauma and ways to help you, go/not go to religious services and activities of your choice, participate in cultural, racial, ethnic, personal enrichment, and social activities, fair and equal access to all available foster care services, placements, care, and benefits, lock you in a room or a building (unless you are in a community treatment facility), make you stay in juvenile hall because they cant find you a home, use law enforcement as a threat or retaliation, abuse you physically, sexually, emotionally, or exploit you for any reason, punish you by physically hurting you for any reason, look through your things unless they have a reasonable or legal reason. Is my divorce legal or recognized in California? Who can help me? WebCalifornia Foster Care Ombudsperson Helpline: 1-877-846-1602 Website: www.fosteryouthhelp.ca.gov Email: fosteryouthhelp@dss.ca.gov FOSTER YOUTH BILL Polinsky Children's Center Where do I report concerns about an adoption facilitator? The Attorney Generals Office cannot assist you with a child custody or visitation matter. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. To file a complaint, follow the link to a list ofoptions(linked) that will take you to the proper complaint form or information on who to contact. While the Attorney General represents state departments in legal matters, he does not seek to impose his own policy judgments or control the administration of the business of his client agencies. If you feel safe, try to resolve it on your own. This training will be an interactive experience that teaches participants about the Foster Youth Bill of Rights and Reasonable and Prudent Parent Standard (RPPS). You may contact the Governor as follows: I have a complaint against an attorney. You may contact the Commission as follows: I have a complaint against a state correctional facility or correctional employee. If your complaint is about something else, see Where to File Your Complaint. If you want to know if you are listed on the Child Abuse Central Index (CACI), send a self-inquiry requestto the Department of Justice. 0 I want the crime to be investigated and for the perpetrator of the crime be prosecuted. Who can help me? endstream endobj startxref %%EOF To receive credit, you will have to be actively participating for 85% of the training. Do you need a smartphone or tablet? Please contact your local school district administration to determine what local processes govern the resolution of complaints. Wallet accordion brochures available in English & Espaol print versions only. I am the victim of discrimination in services provided by a business such as a hotel, restaurant or store. Overall, the ombudsmans office has seen an increase in complaints and, most notably, Covid-19 related complaints. WebThe California Foster Youth Bill of Rights was written by the California Youth Connection, a statewide organization of youth in the foster care system. Foster youthcomplaints are our first priority. Statewide. (Government Code section 54960.5. FosterClub is a 501(c)3 non-profit organization: National Foster Care Youth & Alumni Policy Council. 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