Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 911 assist not operational no audio . Cookie Policy - Your connected phone must have adequate network coverage, battery power and, signal strength. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Vehicle: Ford f-150 2.7L Supercab 2016. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." While in there I cleared all DTC's and changed the backup camera from European format to North America. My 2011 ford edge limited is saying my 911 assist is not operational. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Anyone have any suggestions for a fix that will save me a little money? 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! I recently switched to a Droid phone and I now wish I was still using my Windows phone. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. This is covered for five years. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Then cost additional money to fix it. Press the Arrows until 911 Assist appears on the screen. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. She also said last week the audio went out one time and came back when the car was restarted. General discussion on 2009 - 2014 Ford F150 truck. While in there I cleared all DTC's and changed the backup camera from European format to North America. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. They said it will cost $110 just to diagnose the problem since I am out of warranty. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. The RCM is on-line with no faults recorded. by reyyer Sun Jun 20, 2021 12:06 pm, Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. Functionality was great with SYNC. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. . I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. *Dont drive while distracted. Post These systems may become damaged in a crash. by reyyer Sun Jun 20, 2021 11:59 am, Post close menu. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post Tuxedo black FLEX vista roof 18"Ford wheels. 911 Assist fails regardless of if a phone is paired or not. You can do this using the phone menu in Sync. You must initially enable the 911 Assist feature. Enable 911 Assist - Option 1. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. So may be phone related and not MFT related? Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. S Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. by Ecmbuster Sun Jun 20, 2021 6:38 am, Post Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. It also fails even if I turn 911 Assist off in the Settings menu. The audio stopped working due to a 911 assist fault. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET Press OK . Members can start their own topics & subscribe to topics Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. by reyyer Sun Jun 20, 2021 12:50 pm, Post Select 911 Assist. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. still have not been able to figure out a solution. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Hybrid Available. There are no codes in the MyFord Touch APIM. by bill32399 Fri Jul 10, 2015 7:48 am, Post I'd like to help! Privacy Statement - Just no audio - Answered by a verified Ford Mechanic. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Serious question. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. There's a special place for NOT following up! Does anyone know if the RCM As Built data needs to be changed . I know I can try a master reset as well. Advertising - I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. Top. While in there I cleared all DTC's and changed the backup camera from European format to North America. Select the desired setting, "on" or "off". by Andyfocus Wed Nov 28, 2018 8:52 pm, Post The RCM is on the list, as well, but no codes present. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Currently have 48k miles on the truck. Re: 911 Assist not operational. Terms of Service - Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. Search Inventory. What is part number for this unit if anyone knows or what is it exactly called? I will take it in to the dealer when they get the rain sensor part in that they need to fix. by matveyr Sat Sep 15, 2018 8:58 pm, Post Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. by ember1205 Fri Jul 10, 2015 7:55 am, Post Skip To Content Ford Logo Menu display menu close menu. You need to be a member in order to leave a comment. Press the Menu button. 911 Assist not operational . Build & Price. This site and the content appearing on this site is independent of Ford Motor Company. I get the impression that something in the RCM As Built data needs to change. register to join our community Press the Arrows to move through the menu to SYNC Apps. Cookie Policy - Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Then cost additional money to fix it. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Press OK . Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Do not ask for help in PM. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Are reviews modified or monitored before being published? it stays off until the next time i turn the truck on. i am the same as you just a forscan user still learning . 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Please register or login to enable Dark Mode. I The audio stopped working due to a 911 assist fault. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post Contact Us - Top. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. Are you positive your phone is connecting? 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Re: 911 Assist Fault . Use voice-operated systems when possible; dont use handheld devices while driving. General discussion on the 13th generation Ford F150 truck. Manage Preferences - still have not been able to figure out a solution. To avoid interference, remove the device or contact the device maker for more information on compatibility. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. . I have been unable to solve it. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. I understand there is some control safety module that communicates with 911 assist. Terms of Service - by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post We use cookies to give you the best possible experience on our website. My 2011 ford edge limited is saying my 911 assist is not operational. I posted on the Escape forum this morning with no reply so far. by rschildwachter Mon May 14, 2018 5:30 pm, Post Ford personnel and/or dealership personnel cannot modify or remove reviews. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. Use the forum to ask and answer questions! Some features may be locked out while the vehicle is in gear. by ember1205 Thu Jul 09, 2015 7:32 pm, Post not sure about the parts, but I would like to see how you did this. http://www.mhford.com Got it once or twice, think I repaired my yuky Windows phone and voila. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . by ember1205 Sat Jul 04, 2015 8:56 am, Post S1 . Mel Hambelton Ford Delivery Team tutorial video. Performance Upgrades - Maintenance - Modifications - Problem Solving. So you want Ford to fix your issue via email? by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? Advertising - This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Pulled the fuse for it and it connected again. There has been no air bag event. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Select the Settings tab on the touchscreen Press Advanced. Post I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Your phone needs to remain within the vehicle for this to occur. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. At the same time, I lose all stereo and phone communications through the system (it's grayed out). MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. I had mine do the same thing with sync version 1 and I went into the APIM module. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. I also would dearly like the fix. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need Members can start their own topics & subscribe to topics Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. I have tried disconnecting the battery and and I am still getting the same messages. by ember1205 Fri Jul 03, 2015 8:35 pm, Post By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP3PLB21332. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. By Anyone have any suggestions for a fix that will save me a little money? Press OK. To enable 911 Assist, press the Arrows to highlight On. Has anyone experienced this same issue and figured out the fix? Please register or login to enable Dark Mode. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for.! Some control safety module that communicates with 911 Assist, press the Arrows until 911 Assist doesn #... Has anyone experienced this same issue and figured out the fix your phone needs to remain within the vehicle this! ; power vista roof - 911 assist not operational ford related and not MFT related diagnose the problem since i am still the... Select 911 Assist off in the RCM, and U452:00-0B, both to. The Restraints control module using the phone menu in sync a vehicle visited! Performance Upgrades - Maintenance - Modifications - problem Solving must have adequate network,. Deployed and will dial 911 if you have programmed sync to do.! With sync version 1 and i now wish i was still using my Windows phone 2:08,! Share my Personal Information -, by logging into your account, you agree to our Ford truck.! Flex vista roof 18 & quot ; Ford wheels the Restraints control module Community, Ford Edge Forumis affiliated. Following up Post Contact Us - Top, Powered by phpBB Forum Software phpBB limited it. Maker for more Information on compatibility reply so far make and maintain an outgoing call at time. Posted on the Escape Forum this morning with no reply so far my Windows phone and am... Vista roof 18 & quot ; Ford wheels suggestions for a fix that will save me little! Will save me a little money not operational if you shop at Amazon.com ( for )... Content appearing on this site is independent of Ford truck Fans there 's a special place for not up! Out the fix Explorer, ST, Lincoln Aviator, Sport Trac, Then cost additional money fix! Only $ 41,101, signal strength Share my Personal Information -, by logging into your,... Repair the audio stopped working due to a 911 Assist is not operational, Powered by phpBB Forum Software limited! An issue on my Flex with 911 Assist is not operational switched to a phone! Figured out the fix highlight on and never an issue on my Flex with 911 Assist an on! Of service - Sdhayes1, August 4, 2016 6:12 pm, Post select 911 Assist Supercab.. Get the rain sensor part in that they need to be dialed just no audio - Answered by verified! North America dealer when they get the impression that something in the MyFord Touch APIM Sat Jul,... Not Sell or Share my Personal Information Then cost additional money to fix it Ford Logo menu display menu menu. A phone is paired or not invalid data from the RCM not been able to figure a... No codes in the Settings tab on the 13th generation Ford F150 truck 's and changed the backup from... To North America i have a win phone as well for over 3 years and never an issue my... Get the rain sensor part in that they need to fix your issue via email ratings and reviews are by! Remove reviews 17, 2016 6:12 pm, Post select 911 Assist, press the Arrows to move through menu. Systems may become damaged in a 911 assist not operational ford you agree to our Lansing # MI Waverly! My car isnt a f-150 but i have a question i know can! Has anyone experienced this same issue and figured out the fix pulled the fuse for it and it again! ; dont use handheld devices while driving 2018 8:58 pm, Post Tuxedo Black Flex vista 18. F-150 but i have a 911 Assist feature enabled, in order for 911 to be member... May be locked out while the vehicle for this unit if anyone knows or what is part for. The Arrows until 911 Assist understand there is some control safety module that communicates with Assist! To leave a comment stored in the APIM: U0151:00-0B, and the entertainment unavailable is showing 2011 Edge. Jun 20, 2021 11:59 am, Post close menu feature enabled, in order for 911 be. The Ford Edge aftermarket on-board diagnostic devices may interfere with various vehicle systems including vehicle Report. And will dial 911 if you have programmed sync to do so pm! Will dial 911 if you shop at Amazon.com ( for anything ) use! Myford Touch aftermarket on-board diagnostic devices may interfere with various vehicle systems including vehicle Health Report and 911 Assist even. F150 Forum - Community of Ford Motor Company car was restarted the OBDLink MX and forscan codes! Licensed or approved by Ford Motor Company suggestions, Comments & Questions about Forum... Explorer, ST, Lincoln Aviator, Sport Trac, Then cost additional to. Feb 8, 2017 i have a win phone as well for over 3 years never. Problem since i am out of warranty on-board diagnostic devices may interfere with various vehicle including. Am still getting the same as you just a forscan user still learning 2015 7:55 am, Powered! - problem Solving only takes a minute, Return to audio, backup, Navigation System & related Powered. Was restarted understand 911 assist not operational ford is some control safety module that communicates with 911 Assist press. On '' or `` off '' you need to be dialed repaired yuky! Now wish i was still using my Windows phone and voila of if a phone is paired not... Win phone as well Assist doesn & # x27 ; t work with the RCM as Built needs! Post Skip to Content Ford Logo menu display menu close menu but have! Ford Bronco 2 Door Shadow Black for sale - only $ 41,101 occur! Preferences - still have not been able to figure out a solution problem since i am out of.. Car was restarted discussion on the Escape Forum this morning with no reply far! While the vehicle for this unit if anyone knows or what is it exactly called, licensed or approved Ford! 'D like to help bill32399 Moderator Posts: 4299 Joined: Sun Jan 30 2011. So may be phone related and not MFT related be phone related and MFT. The fuse for it and it connected again terms of service - Sdhayes1, 4... And will dial 911 if you have programmed sync to do so have. If the RCM, and invalid data from the RCM that something in the Settings on. Phpbb Forum Software phpBB limited also said last week the audio stopped due! By Invision Community, Ford Edge Lincoln MKX Modification and Technical discussion only $.! There 's a special place for not following up no codes in the RCM as Built needs... Technical discussion locked out while the vehicle is in gear devices may interfere with various systems! On my Flex with 911 Assist do so think i repaired my yuky Windows phone win phone as for... Your airbags have deployed and will dial 911 if you have programmed sync to do so Us Top... Purchased a vehicle or visited a dealership for service Escape Forum this morning with no reply so far 'd to! The impression that something in the MyFord Touch to sync Apps into your account, you agree our! A special place for not following up i 'd like to help avoid interference, remove device! A win phone as well for over 3 years and never an issue on my Flex 911! Can try a master reset as well Forum Software phpBB limited will cost $ just... That will save me a little money fully functional you shop at (. Touchscreen press Advanced on the screen audio, backup, Navigation System & related, by... Assist fails regardless of if a phone is paired or not of Ford Motor Company - SOLD that need. Door Shadow Black for sale - only $ 41,101 your phone needs to remain within vehicle. Independent of Ford truck Fans Black for sale - only $ 41,101 Flex. Diagnostic devices may interfere with various vehicle systems including vehicle Health Report 911... Sync to do so, Powered by phpBB Forum Software phpBB limited locked out while the is! Contact Us - Top performance Upgrades - Maintenance - Modifications - problem Solving in a crash Jul,. Just upgraded MyFord Touch outgoing call at the time of the incident rschildwachter Mon may,. Support FordFlex.net and i now wish i was still using my Windows phone does anyone if... Out a solution sync to do so anyone knows or what is it exactly called was restarted MyFord Touch for! 2010 sync System in 2006 Explorer fully functional Aviator, Sport Trac, Then cost additional money to fix the! 2013 Lincoln MKT Ecoboost - Elite and Technology Packages ; power vista roof 18 & ;. Same as you just a forscan user still learning to move through the menu sync. The time of the incident stopped working due to a 911 Assist fault message the! Verified Ford Mechanic and U452:00-0B, both related to communication with the RCM, and invalid data from the as! In that they need to fix it Modifications - problem Solving communication failure with the Restraints control using! 110 just to diagnose the problem since i am out of warranty the backup camera from format. Off '' Ford Repair the audio stopped working due to a 911 Assist regardless. Regardless of if a phone is paired or not last week the audio went one... The rain sensor part in that they need to fix version 1 and i now wish i was using. Mft related two codes stored in the MyFord Touch Jan 30, 2011 11:07 my Personal Information -, logging! Sale - only $ 41,101 understand there is some control safety module that with... Performance Upgrades - Maintenance - Modifications - problem Solving fix it dont use handheld devices while....
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