Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good. Great selection of equipment and most of the staff are friendly and always looking at giving advice. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? MY PAYMENT HAS FAILED - WHAT SHOULD I DO NEXT? Send us an e-mail with the RE: "Termination" to. You can update your address with PureGym and hundreds of organisations online simultaneously with SlothMove. We're here to help more people, in more places, lead healthier lives every day. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? Contents show. You can receive a new Friend ID at the club for a fee of CHF 20. You can add the addtional subscription to your existing membership on MYPUREGYM under "My contract" at any time. We apologise for any inconvenience caused. We will get back to you as soon as possible to discuss further steps. The facility is very easy to use from first set up online and very affordable. You wont need to do anything further, so you can kick-back, relax and spend your time doing something else. I have been helped several times whilst working out in the gym by one of the trainers when I was using the equipment wrongly. Core/Premium 12 and Core/Premium 24 subscriptions always start on the first day of the month. Of course, another person can also pay for your membership. No, a time stop without cause of 1-3 months per year is not cumulative. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We will be happy to reactivate your contract. Its great to hear you enjoy using the gym overall! We would like to apologise for any inconvenience caused. Sustainability and more broadly environmental, social and governance related issues are becoming an important area of focus for the Group as concerns about climate change increase and consumers and employees become increasingly engaged with this topic. HOW DO I CHANGE MY PAYMENT CARD DETAILS? Thanks, PureGym, Hi Naj B. Her passion and dedication to fitness and her job really shines. thank you for taking your time to help us on our fitness journey! Payments already made will be offset. We offer a range of joining options, we keep our monthly prices low, and have no commitment memberships, so you're free to join and leave whenever you like. Simply head to your Member's Area and go to "Packages and Upgrades", you'll be able to pick the gym you'd like to move to and the membership option that suits your needs. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. But you cant buy a further additional subscription. They have a notice period of 10 days. Core/Premium 1 subscriptions begin one day after conclusion of the contract. It stinks horrible and put me off. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. You can even book classes, manage your membership and gain quick contactless entry by using the QR scanner. very busy, had to wait almost 20 minutes for 1 machine, shoulder press machine was broken (cable not on pulley) and had to fix it myself. PureGyms main selling point is that it is 24 hours, which enables for those who work unsociable hours (or get up early) like NHS workers to enjoy the facilities. There is always the option to upgrade the subscription. For more details, please see our Cookie Policy. Features include:. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.PureGym prides itself on being able to offer state of the art fitness facilities to our members in a safe and welcoming environment. Please contact the Member Administration Department for personal advice. Plan your visits with a live attendance tracker, and record your workouts with activity and progress updates. Yes, you can stay in control, any time of day. You can then register your membership directly in the studio. Should you be able to work out again during the pause period, please let us know. LINK TO CONTACT FORM. 2009-2023 Pure Gym Limited (1.2.31981-R1224cc 0EWD), Registered in England No: 6690189 Reg. For a small supplement to your Core membership you'll be able to gain access to other gyms at the same basic price as your home gym. Use code: ZEROJF. There are classes and equipment for everyone's needs. This isnt always the case at other local gym classes. Indirect from Energy Purchased Electricity (Scope 2), Direct from Operations Transport (Scope 3). Hi Cleo. Because of the price, whilst the equipment is perfectly amble, there are no frills here. If you experience any issues with this process, please contact us for further assistance. Use code: ZEROJF. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.Its great to hear you enjoy using the gym overall!Thanks, PureGym. And how does that compre to exercise4less, TheGym & others? HURRY, ENDS SUNDAY! Within this tab you will be able to select which home gym you would like. As a minimum this will include senior representative from the UK and Denmark, and representatives from Operations, Procurement and HR. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. In addition, your current membership lists all booked options which are covered by the fitness fee. Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. We would like to apologise for any inconvenience caused. Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Its great to hear you enjoy using the gym overall!Thanks, PureGym, Just few tv on, no music, problems to connect with wifi.Still good classes from Gary. I was very impressed with her good attitude and enthusiasm. Always a simpe clear and concise service.The gym does what it says on the tin.a good simple price that covers you for all gym use and any classes that you may be interested to joinAlways good clean services. Anyone can write a Trustpilot review. Step into PureGym Woman and make the most of our wide range of classes, from BoxFit to Bootcamp. The app is great. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". My pin has been getting used in different parts of the UK. You can change your home gym on the PureGym website. PureGym - Payments and Membership | FAQs | PureGym GET 50% OFF FIRST MONTH. To change you gym location with PureGym you will first need to sign-into the members area, then head over to 'packages & upgrades'. This has been raised with the Gym Team who will investigate this further.Its great to hear you enjoy the classes and using the gym overall! Gosia showed excellent customer service while she was doing her own personal workout, asked if i wanted to join, she gave many encouraging and positive directions, and encouraged me to stay healthy and exercise, also to stay motivated. This no-contract monthly membership gives you lots of added extras We've worked hard to develop and maintain the highest standards of cleanliness and hygiene in our gyms. Thanks, PureGym, Staff friendlyEquipment instructions easy to followLike the app as well with the digital videos, Hi. If something else comes up: Please contact your club to reschedule or cancel your appointment. Your invoice will indicate the individual items with duration. You will find the relevant information in your contract, which you received by email after signing the contract. This also applies in the case of payment deferrals. Yes, your membership pause period can be extended. The main activities which release GHG include usage of purchased gas and electricity to power our gyms. However, it is still possible to get started right away. As well as an extensive weights area, with free weights up to 50kg, PureGym Man boasts a modern functional area with all the latest kit, including battle ropes and kettlebells. Invoices will be sent at the beginning or the end of the month. We use cookies to give you the best possible experience on our website. Towels provided. . Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. 2023 Trustpilot, Inc. All rights reserved. Everyone one is friendly and nobody judges you for doing anything even if your doing it wrong , Hi Rebecca. You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.We are always looking to make improvements to give our members the very best! To do this, please send a request to the Member Administration Department via the CONTACT FORM. Our apologies for not acknowledging your concerns regarding the facilities sooner. Related Topics . Im very disappointed that Ive had mo response to my complaint that the music in the gym is too loud which interferes with my listening through my own earphones. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. You can also browse our directory for pages on how to cancel other popular subscription services. Your invoice will be sent twice to your email address specified in the contract 4 weeks before the start of the contract. Perhaps your data is incomplete or incorrect? Absolutely. You can start using the additional subscription once you have completed the purchase and received confirmation. All you need to do is log in here: https://www.puregym.com/login/, head to the Profile tab and select the option to transfer.If you're struggling to do this online, please contact our Member Services team via email at member.services@puregym.com who will be able to assist.Thanks, PureGym. Unfortunately, we do not have childcare in our clubs. Hi Andy. I highly recommend puregym. Privacy Policy. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any concerns about equipment, please notify staff on site as soon as you can. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Before the rise of the value gym sector, joining a gym was an expensive business, Rowe says, citing "twelve month contracts, typically 40 to 50 pounds per month and even . Cookie Notice At Pure Gym Limited, we promise to treat your data with respect and will not share your information with any third party. so this can be investigated. The process of intervention and oversight by the Board will take the form of annual strategic review and reports supported by regular updates as a matter of course with further deeper consultations and interventions as required. Therefore, it is not possible to bring babies and children under the age of 14 with you. Hi Ms A. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.Its great to hear you enjoy the classes and using the gym overall!Thanks, PureGym. Thanks, PureGym. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.Its great to hear you enjoy the classes and using the gym overall!Thanks, PureGym, Great gym, great staff, great equipment and fabulous classes. Reply from PureGym - London Finchley. Am looking for options as dont think the value for money now is compensatory. Please bring a valid ID with you. Ektimal Sports Company CR No. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). One thing that really stands out is that all the instructors take the time to make sure they include a warm up at the beginning and some time to stretch at the end of each class. 3) Select who needs to know youre moving (PureGym, 4) Click submit and relax SlothMove will update your address across your accounts. Its great to hear you enjoy using the gym overall! Please make sure that your email address is always up to date. In England no: 6690189 Reg which are covered by the fitness fee the... Proper functionality of our wide range of classes, from BoxFit to Bootcamp spaces! The RE: `` Termination '' to for a fee of CHF 20 be automatically renewed on the agreed! To any of the contract also browse our directory for pages on how to cancel other popular subscription.. For more details, please see our Cookie Policy via the contact FORM option to the. Always looking at giving advice reschedule or cancel your appointment find the relevant information your! 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