Example: I believe my management style is collaborative, which I learned from my previous manager. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. Call us at 1-866-544-3430. Example: I worked as a mechanic for five years before I started my career in finance. American Credit Acceptance Corp Contact Information. Now I have late fees for my rent and cant even pay the rent until the 12 th . Make payments, see account details and more! Impound Notifications 877-204-6757 2018 American Credit Acceptance. STATE. There are less expensive forms of credit available such as . Dallas, TX 75320-4531. Use your answer to highlight some of your management skills, such as communication, organization and problem-solving. Disclosure: *Loan Amounts are based upon credit approval. Addresses are listed for reference only. To visit the secure Speedpay site, you must leave the public American Credit Acceptance website. Contact What you may not know about the Credit Acceptance program Dealers Service center hours. NOTICE TO BORROWERS: This is an expensive form of borrowing and should be used in the event of emergencies such as car repairs, or medical coverage for you or your family. Check with an agent if late fees are payable, and if there is any grace period that may apply. Apr 2016 - May 20182 years 2 months. padding: 0 0 15px 0; This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Make A Payment. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The Company is headquartered in Spartanburg, South Carolina. Nashville, Tennessee. 1-800-729-7633. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. Customers normally want payoff details for two reasons. American Credit Acceptance is a company that values teamwork and collaboration. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. Automobile Acceptance Corporation P.O. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Overnight Payments - Mail To: Automobile Acceptance Corporation Attn: Lockbox 932986 3585 Atlanta Avenue Hapeville, GA 30354-1705 Example: I think the most important quality for an underwriter is attention to detail. Easily apply. They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Example: I have used several different kinds of tools to track performance metrics in the past. Posted. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Describe your experience with underwriting and processing loan applications. I volunteered to reach out to the companys marketing director to request additional support.. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. Easily apply. You can contact them directly by phone at 866-544-3430. I do NOT recommend this company to anyone! Select "Phone Preferences". Box 551888, Detroit, MI 48255-1888. There are a number of reputable review sites such as Credit Karma, Better Business Bureau, indeed.com etc where the majority of reviews either relate to specific instances of poor customer service, or gripes about interest rates and repossessions etc. Give us a shout at 1-888-556-4616. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Car isn't worth what I'm paying. Feeling chatty? After five years I only have good things to say. Spartanburg, SC 29302-2185. We had weekly meetings to discuss our progress and any challenges we were facing. Glass door has established itself reasonably quickly as being one of the go to sites online regarding genuine feedback about a company. BBB Business Profiles generally cover a three-year reporting period. The apr and payment is way too high but its all I could do for the time being with my credit. in Motorcycle Repair, Outdoor Power . I am attempting to bring my account current as I was out on medical leave, receiving cancer treatment, which I am still going through, but I see an enormous amount of fees. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. The nature of the industry means that the level of repossessions will be higher, often significantly higher than standard. Navigate to the Profile page. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. 4,197,855 reviews on ConsumerAffairs are verified. +1 800 729 7633. Customer Service: (866) 202-6916. margin-top: -10px; There is also a note minimum response time required at applicants home place of dwelling. This should always be confirmed for any firm notice to pay off the loan or transfer to another lender is agreed. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. Sep 25, 2022 Welcome to American Credit Acceptance. 2 7. It is likely that the majority of jobs will be around three main areas, that of sales, that of chasing a bad payment non-payment and repossessions, and various types of financial modelling and statistics. No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. My father lost his job and we had to rely on credit cards to pay our bills. (866) 544-3430. Verified Customer. Information is displayed first and foremost for the benefit of consumers. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. american credit acceptance corp. american credit acceptance llc. Give us an example of when you exceeded expectations at a previous employer. 961 E Main St Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. 3.8. We want our managers to be able to work independently. They, Hannah R. said: These guys are amazing!! Is There a Minimum Credit Score for a Car Lease? How much do American Credit Acceptance employees make? It is informally preferable from their point of view to give an individual customer a visibly way now and then in order to maintain payments on the loan, rather than have customers missed payments go quiet and having to start repossession. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Im excited to be almost paid off. They will take anyone with bad credit. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. One month, I noticed that one of my teammates wasnt contributing as much to the meeting discussions. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. How BBB Processes Complaints and Reviews. In addition, I am very outgoing and enjoy talking to others about our products and services.. Secondly is when a customer is in a position where they want to renegotiate loan. padding: 0 0 15px 0; Welcome to American Credit Acceptance. sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. Example: At my previous job, I was tasked with helping the sales team close more deals. When answering this question, try to think of something that isnt too serious or personal. U.S., Canada and Puerto Rico. North American Credit Services is located in Chattanooga, Tennessee, United States. Headquarters. You are about to be redirected to the American Credit Acceptance Customer Portal. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Ford Credit Customer . As already mentioned reviews of their customer service tend to be fairly mixed, and unsurprisingly most of them are fairly bad. 17,617 Reviews. There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. Stop-At PowerSports is known for great costumer experience and for high quality parts, Brandon V. said: I brought my 2003 Pontiac vibe GT to them with a bad clutch. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. 1-800-900-5150. Founded. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. Sales Support Specialist. More phone numbers. . This business is in an industry that may require professional licensing, bonding or registration. Argentina. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. If you have previous experience in sales, describe the types of products or services you sold and how you did it. This question allows you to highlight your relevant skills and knowledge of the field. The estimated additional pay is $1 per hour. Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. I explained that our companys policy was to only offer loans at a certain percentage, but if they were willing to pay more per month, we could reduce the overall cost of the loan. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. I was not near my house today, and someone, $$ cash for junk cars $$ No titles needed 7 days a week pick up Call or text, Tired of waiting in line at the auto repair shop and wasting precious time out of, Im offering mobile auto repair services in Greenville SC and surrounding areas 1st. 13 days ago. Easily apply. By Phone. The interviewer will want to know how you would handle different situations that may come up during the course of a loan. Phone Directory. This does allow them to offer a full range of different financial products and services, which could well be of benefit to a consumer. This is a predatory loan company. Follow your bank's instructions for bill payments. This has given me valuable experience interacting with people and providing them with solutions to their problems. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. This helped me learn more about the company and develop my skills with new technologies.. 22 salaries. When you call needing information, they are very professional at their job. Log in to the Customer Portal. With regards to the vehicle, there are no age restrictions in terms of the year of the model, and in terms of mileage, to 150,000 miles will be considered in terms of the vehicles usage. I forgot my account balance. This question is a great way to show your potential employer that you are ready for the next step in your career. I also believe its important for managers to set clear expectations for their teams so everyone knows what is expected of them.. It is possible to also arrange one-time payment details online. Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Thanks!! Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. From a customer's point of view, the company has partnerships with approximately 3500 dealers across the USA. 59 jobs at American Credit Acceptance. Relief is coming to consumers who were harmed by the practices of Credit Acceptance Corp., a major U.S. subprime auto lender. width: 100%; If hired, what would be your approach to handling delinquent accounts? Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. 9.0 miles away from American Credit Acceptance. We use intelligent software that helps us . Ive been with this company since 2020 never had a problem until . It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. 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