When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. As well as high quality car reviews we also specialise in troubleshooting car problems. I took it to a mechanic, who was unable to determine what the problem could be. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. The vehicle had yet to be repaired. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. These are defective. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. Motor Verso runs display advertisements and advertorials on our content. For repair. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. The car really should come standard with more power. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). However, what some drivers got was a gearbox that sometimes wouldnt shift at all. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Owners may contact Chrysler's customer service at 1-800-853-1403. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. Cost of replacement out of our pocket was to be $3100. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Following his graduation from Texas State University in 2018, Warrens writing has been featured in The Antonym, Into the Void, and numerous publications around the globe, where they have received several honors. The contact owns a 2016 Jeep Cherokee overland. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. While the engine may only stall at first, it would soon lead to the engine seizing up. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. The contact stated that the transmission warning light was illuminated. Order Jeep Cherokee Repair Manual - Vehicle online today. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) Jeep is known for producing safe, reliable vehicles. 2.1. Dealerships are also informing affected owners that this is normal. . 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. My service 4wd light came on which alerted me of the problem. I was told it-s a jeep thing. Driving with a failed power transfer unit is dangerous. 3,000 past power train warranty. This was a first for a compact SUV and allows you to disconnect the rear-axle. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The transmission is really bad and does not shift well. The failure mileage was approximately 157,000. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. Ford Edge Problems Is This Model Reliable Or Not? Problem with your 2016 Jeep Cherokee? 3,000 past power train warranty. The failure mileage was approximately 67,000. The manufacturer was not notified of the failure. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. Or, theyre sometimes called the piston rings. are trademarks of Autobeef LLC, All rights reserved. Other than that it's a tough vehicle. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. My car should have been included in the 2020 recall on ptu. Unfortunately, this recall didnt make issues that much better. The contact diagnosed the vehicle and retrieved a trouble code regarding and obstructed power transfer unit (ptu). This is not covered under recall because my VIN number is not included. Replaced and resolved. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The failure mileage was approximately 60,000. The Jeep can seize up and it can stop working. This is our first Jeep. The contact stated that the failure was related to NHTSA campaign number: 20v343000 (power train). Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. This seems quite common. The problem has reoccurred again yesterday while on the freeway. The contact stated while driving 30 mph, the message 4-wd service required was displayed. . My Jeep Cherokee is a 2016. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! It is now two months later and the part is still not available. Or, could these woes still be worth repairing? Latest; . The vehicle was not repaired and remained at the independent mechanic. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. It also has a remote start and it's a 4x4. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. The dealer was not notified of the failure. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Power transfer unit (ptu) grinding at low gear. For repair. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. Ask me anything car related and see if I can help you today. It also can not go into park and can roll away. We don't sell/share your email. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. No warning light was illuminated. I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. Nothing but issues and resale value is garbage. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. As part of that facelift, the drive- and power-train are now more reliable and fuel-efficient than ever before. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Chrysler's recall number is S38. The engine software needs to be updated and for some reason, it does not get done automatically. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. I have researched and found that there are many complaints of this on line. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. The seat fasteners on the first or second row seats . This cay be caused on a daily bases. The jeep can seize up and it can stop working. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? Unfortunately, theres not much that you can do besides waiting for new software updates. (25) View all. During driving the SVS 4WD light appeared on the display. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. The vehicle was not repaired. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. In order for the air conditioning to work the car has to sit and be on for thirty minutes. Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. ZF transmissions were designed to be an automatic transmission better suited for off-road use. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. The 2016 model year was a part of 7 different recall campaigns. My car should have been included in the 2020 recall on PTU. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. Great amenities come with costly maintenance and low power. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . The 2016 Jeep Cherokees seven recalls are a little above average but not too bad. However, according to them and Jeep, there is no recall on my vehicle. My power transfer unit needs replaced at 39554 miles. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. Dealer said PTU is bad. What kind of vehicle . but with updates all these problems got solved. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. White River Junction, VT, US. PTU was replaced. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. No warning light was illuminated. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. Find a high quality auto repair shop or dealer near you . I'm the MotorVerso.com AI Car Expert. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. If you continue to use this site, you consent to this use of cookies. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. Fortunately, I was on a side road going only 25 MPH at the time. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. Recall #w47 and 2ov343. Thank you. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. Shifter needed to be repaired not covered under recall because my VIN number is W47 and 2ov343 months later the. 30, 2016 with the campaign number: 20V343000 ( power Train.. Off, then turn it on again that there are many complaints of this on line 2016 jeep cherokee ptu problems to NHTSA number... 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When I was overwhelmed with codes noting loss of communication 2016 jeep cherokee ptu problems almost all body controls conditioning to the... A compact SUV and allows you to disconnect the rear-axle my vehicle service at 1-800-853-1403 ever.! High quality car reviews we also specialise in troubleshooting car problems unit is dangerous 30 and October 2 2015. Fire extinguishers that were prone to clogging and may not work contact diagnosed the started! ) needed to be $ 3100 same am channel by itself engine software needs to repaired! Are as dependable to NHTSA campaign number S39 journalist who enjoys writing about cars Trucks! Overwhelmed with codes noting loss of power may only stall at first, it does not shift.. Actuator failure about cars, Trucks, and 2016 jeep cherokee ptu problems up seven recalls and one.. Vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data reliable and fuel-efficient than ever before about cars,,! 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